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Print Quality Troubleshooting Tool for HP Color LaserJet CM3530MFP

Horizontal lines repeating every 1.3 inches (32mm)

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Fig. Cyan-1.2

As shown below, the issue may vary in location and appearance. Click a sample image below to see a larger version of it.

Fig. Cyan-1.1

Fig. Cyan-1.2

Fig. Cyan-1.3

Description

Thin horizontal lines repeating every 1.3 inches (32mm).

Most likely causes

During shipment or storage, internal cyan print cartridge components contact one and another and may be damaged.
The print cartridge is unused for three or more weeks after the print cartridge is opened and all packaging materials are removed.
The print cartridge is near the end of its life.

Troubleshooting and suggestions

The cyan print cartridge is damaged. Replace the cyan print cartridge with a new cyan print cartridge. Show me how.
Wait until the printer returns to the Ready state. Note that this will take several minutes.
Print another set of PQ troubleshooting pages. Show me how.
Look at the new set of test pages. If the issue is not resolved, contact HP.

Recommended parts

Order a cyan print cartridge
Note: It is not necessary to replace the other print cartridges.

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