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HP Business Outlet – HP Care Pack Services

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HP Care Pack Services for refurbished PCs

For refurbished PCs and mobility units, we offer a portfolio of care packs that extend the limited warranty period and add service-level upgrades, like next business day and on-site service (packages vary by model).

To find out more or to order, call 1-888-385-5408

Pocket PCs

Pick-up & return service - 3 years $75.00

Extend a one-year hardware warranty to three-year pick-up & return service for refurbished iPAQ pocket PCs. HP picks up, repairs or replaces (excludes batteries) and returns unit to customer.

Business Notebooks & Tablet PCs

Pick-up & return service - 3 years $119.00

Extend a one-year hardware warranty to three-year pick-up & return service for refurbished HP business notebooks and tablet PCs. HP picks up, repairs or replaces (excludes batteries) and returns unit to customer.

Pick-up & return service w/ accidental damage protection - 3 years $268.00

Extend a one-year base warranty to three-year pick-up & return service with Accident Damage Protection for refurbished HP business notebooks and tablet PCs. HP picks up, repairs or replaces (excludes batteries) and returns unit to customer.

9x5 Next business day on-site coverage - 3 years $199.00

Extend a one-year hardware warranty to three-year next business day hardware support (excludes batteries) for refurbished HP business notebooks (not available on all notebook models). Next business day on-site response service available during standard business hours.

9x5 Next business day on-site - 4 years $318.00

Extend a one-year hardware warranty to four-year next business day hardware support (excludes batteries) for refurbished HP business notebooks (not available on all notebook models). Next business day on-site response service available during standard business hours.

On-site coverage w/ accidental damage protection - 3 years $349.00

Extend a one-year hardware warranty to three-year next business day hardware support with Accident Damage Protection for refurbished HP business notebooks (not available on all notebook models). Next business day on-site response service available during standard business hours.

Workstations

9x5 Next business day on-site coverage - 3 years $199.00

Extend a one-year hardware warranty to three-year next business day hardware support for refurbished HP workstations (CPU only). Next business day on-site response service available during standard business hours.

Business Desktops

9x5 Next business day on-site coverage - 3 years $99

Extend a one-year hardware warranty to three-year next business day hardware support for refurbished HP business desktop PCs (CPU only). Next business day on-site response service available during standard business hours.

Thin Clients

Return to HP for service - 3 years $69

Extend a one-year hardware warranty to three year hardware support for refurbished HP thin clients (CPU only). Customer delivers unit to repair center and HP repairs and returns unit to customer -- normally a three day turn-around.

To find out more or to order, call 1-888-385-5408.
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