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Service and Support

From built-in tools to support designed specifically for Microsoft Vista, HP supports customers every step of the way with HP Total Care. Learn how HP is making support easy for consumers with services and tools, as well as the preparation and training of call center agents. Also learn about the award-winning support options HP offers to customers to make getting support more personal, including HP Instant Care; services such as SmartFriend by HP and HP PC Tune-up; and, online classes and web tools.

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Upline Storage Services: » View Data sheet
The HP Upline service lets the customer put their data in a more secure, online headquarters location where they can quickly and easily still use it, not in a data warehouse. Available in February, this new service allows customers to readily access, share, manipulate and store data. Friends and family near and far can access shared digital files in just a few simple steps. Customers can easily back up files so they can feel more secure knowing that their digital world is protected in case their PC gets lost, damaged or destroyed.

» Service and Support Desktop Fact sheet
» Service and Support Notebook Fact sheet
» Service and Support TV Fact sheet

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