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This Web site helps you to identify and troubleshoot your print quality issue.
Before starting to troubleshoot your issue, check the printer control panel to see if it displays any messages
to order or replace supplies. If so, replace the supply item.
Order supplies
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Perform the following procedure to find a solution for your print quality issue. |
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Step 1: |
Print the PQ troubleshooting pages. Show me how. These pages consist of one procedure page, one diagnostics page, and five color test pages. You will not be using the procedure page and the diagnostics page at this time; so that you may set them aside. |
Step 2: |
For each PQ troubleshooting color test page that has the print quality issue, click on the corresponding PQ troubleshooting color test page below. |
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If no PQ troubleshooting test page has a print quality issue, click here to see other possible issues. |
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