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 business support center  >  technical support -HP Color LaserJet CP3505  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet CP3505

Print PQ troubleshooting pages procedure
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Follow the steps listed below to print the PQ troubleshooting pages. These pages consist of one procedure page and five color test pages.
  1. Print a copy of this Web page and walk over to the printer you are troubleshooting.

  2. Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 Pictures of the paper tray 2. Clicking this icon will open a new window. of your printer.

  3. Press the Menu button to enter the MENU on the control panel of the printer.

  4. Press the Down arrow button to highlight DIAGNOSTICS.

  5. Press the Select button to select DIAGNOSTICS.

  6. Press the Down arrow button to highlight PQ TROUBLESHOOTING.

  7. Press the Select button to select PQ TROUBLESHOOTING.

  8. Pick up the PQ troubleshooting pages.

  9. Return to your computer to continue the troubleshooting procedure.
The message PRINTING... PQ TROUBLESHOOTING displays on the control panel until the printer finishes printing the PQ troubleshooting pages. The printer returns to the Ready state after printing the PQ troubleshooting pages.


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