Thank you for visiting the INDONESIA HP Store
Thank you for visiting the INDONESIA HP Store
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
*Terms and conditions apply
We want you to have all the benefits of buying directly through us, so we offer to match the lowest price of any recognized online partner.
Check that the product you want is in-stock on our store.
Contact us via chat or WhatsApp +622150864288 and be ready to paste the link of the lower price you found elsewhere.
HP Sales agents will check your request.
Once validated, you can purchase at the matched price!
Yes. For all products, we need to match the HP part number.
Before you purchase.
This Price Match Policy is limited to 1 (one) unit of product for each transaction per guest and only apply to prices offered by an online partner/retailer on their website only. This Price Match Policy applies to sales in Indonesia only.
The following items are excluded from this Price Match Policy:
• Products without “Price Match Available Tag” in the Product Page
• Package deals (e.g. printer and computer bundles)
• Resellers
• Customer special/bespoke orders
• Contract Pricing
• Clearance products or bulk purchase offers
• Price errors or member/club prices
• Flash Deals from certain Marketplaces
Yes. Therefore any product presented for price match will require HP to add both the sale price plus the shipping costs to determine total value of the purchase.
Price matching will apply to designated online partners / retailers' coupons or special discount offers.
If the item is out of stock it is not eligible for price matching.
No. The HP Indonesia Store does not price match "free gift with purchase" orders. This includes promotions that offer a free gift card with purchase.
No. The HP Indonesia Store does not match financing offers.
No. The HP Indonesia Store does not match trade-in value and offers on trade-in products.
No. The HP Indonesia Store does not match trade-in value and offers on trade-in products.
You can only choose Bank Transfer for your order after you get Price Match.
Price Match Terms
At the time of purchase, we (https://www.hp.com/id-en/shop/) will match the current direct-fulfilled price (including all taxes and delivery charges) of not more than 10% of the compared price difference for all new HP products (basis HP part number) and with any nationally recognized online partner. Just call us on 007-803-331-5068 to request a price match and to complete your new purchase because price match requests cannot be completed via e-mail or the online store at check-out. When you call, please tell the sales agent:
The HP Indonesia Store sales agent will review and verify the price match request with you on the phone, including determining whether the online partner is a recognized Indonesia online partner and, verifying whether the products have the same HP part number.
In the event of a dispute arising from this Price Match Guarantee, HP has final and binding decision rights.
Price is inclusive of 11% VAT (where applicable).
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Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com
The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle
In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors
Covid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page ( Here ). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.
Please note: The product colour and look & feel may vary from the visual representation on the Website. While all efforts are made to check pricing, product specifications and other errors, inadvertent errors do occur from time to time and HP reserves the right to decline orders arising from such errors. For pen drives, please reach out to respective manufacturers for any service queries.
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)
Mon-Fri 9.00am - 6.00pm
(exc. Public Holidays)