Sub Total
Excluding delivery and voucher code discounts.
Go to basket

Free Delivery on all orders to UK mainland within 3 working days.

HP TECH TAKES /...

Exploring today's technology for tomorrow's possibilities
HP laptop displaying Windows Safe Mode troubleshooting screen

What Does Windows Safe Mode Do and How to Use It Effectively

Quick Answer: Windows Safe Mode loads your PC with only essential drivers and services, creating a minimal environment perfect for troubleshooting crashes, freezes, and system errors without interference from third-party applications.
When your PC crashes, freezes, randomly restarts, or displays a Blue Screen of Death (BSOD), Safe Mode is your go-to diagnostic tool. For UK users managing their work and personal computing needs, understanding how Safe Mode works helps you recover your PC when standard troubleshooting fails—whether you’re working from home in London, running a small business in Manchester, or studying remotely in Edinburgh.
In this guide, we’ll explain what Safe Mode is, its three types, when to use it, and step-by-step instructions for accessing it in Windows 10 and Windows 11. We’ll also explore how modern HP systems integrate with Safe Mode for optimal troubleshooting.

What Is Windows Safe Mode?

Windows Safe Mode is a diagnostic startup mode designed to help you identify and fix system issues. It launches Windows with only essential drivers and services, blocking third-party applications and background processes from interfering with troubleshooting.
When you enter Safe Mode, your operating system disables custom apps, graphics drivers, and optional system services. The screen appears different—lower resolution, black background, and “Safe Mode” labels in the corners. The goal is clear: provide a clean, minimal environment where you can fix problems more easily.
This diagnostic mode is particularly valuable for HP laptops and desktops, as it allows you to troubleshoot hardware and software conflicts without the complexity of a fully loaded operating system.

The Three Types of Windows Safe Mode

Windows offers three Safe Mode options for different troubleshooting needs:

1. Safe Mode (Minimal)

This is the basic version of Safe Mode.
  • Loads only essential drivers and services
  • Disables background services like networking, Wi-Fi, and location
  • Best for solving driver-related issues, system crashes, and software conflicts
Use this mode when you need the cleanest possible environment to resolve problems.

2. Safe Mode with Networking

This mode combines Safe Mode with networking support.
  • Adds support for Ethernet and Wi-Fi drivers
  • Allows internet access
  • Enables cloud-based virus scans, online driver downloads, and access to online backup tools
Choose this mode when you need internet access to complete your fixes. This is particularly useful when you need to download updated drivers or access cloud-based troubleshooting resources.

3. Safe Mode with Command Prompt

This version is designed for advanced troubleshooting.
  • Loads the command prompt instead of the graphical Windows shell
  • Designed for IT professionals and advanced users
  • Useful for manual file recovery, repairing boot issues, and running deep system tools
Use this option when Windows won’t load at all—it lets you operate Windows through commands only.

Safe Mode vs Normal Mode: Key Differences

Feature Normal Mode Safe Mode
Drivers
All drivers
Essential drivers only
Startup Programmes
Enabled
Blocked
Networking
Fully enabled
Optional (Networking mode only)
Display Resolution
Fully enabled
Low resolution (800×600 typical)
Third-party Software
Loads normally
Mostly disabled
System Performance
Normal
Faster due to minimal processes

When Should You Use Safe Mode?

Boot into Safe Mode in these situations:
Windows Isn’t Booting Normally
If you’re stuck during boot or the system freezes during startup, Safe Mode provides a clean launch path for troubleshooting. This is especially important for business users who need quick recovery solutions.
Blue Screen of Death (BSOD)
BSOD errors often stem from driver issues, corrupt system files, or problematic updates. Safe Mode helps you diagnose and fix the error. Source: Microsoft
Malware Infections
In Normal Mode, malware can block antivirus tools from running. Safe Mode prevents suspicious programmes from loading, making elimination easier. Modern HP business laptops include built-in security features, but Safe Mode adds an extra layer of protection during malware removal.
Driver Conflicts
Corrupt display, network, or system drivers can cause serious problems. Safe Mode loads only necessary drivers, allowing you to remove problematic ones. Source: Microsoft
Software Causing Freezes or Performance Issues
Safe Mode lets you remove newly installed programmes that are causing system instability without freezing your system. This is particularly useful after installing software that conflicts with your system configuration.
Using System Restore When Windows Won’t Open
If you want to roll back to a saved restore point when the full operating system won’t load, Safe Mode provides access. This feature can save hours of troubleshooting time.
Uninstalling Stubborn Software
Some apps block uninstallation in Normal Mode. Safe Mode prevents them from running, allowing clean removal.

How HP Systems Enhance Safe Mode Troubleshooting

HP computers, including the HP Pavilion and HP Envy series, are designed with robust diagnostic capabilities that work seamlessly with Windows Safe Mode. HP Support Assistant and pre-installed diagnostic tools complement Safe Mode by providing additional hardware testing and driver management features.

How to Access Safe Mode in Windows 10 and Windows 11

Choose your method based on your PC’s current state:

Method 1: From Inside Windows (PC Is Working)

  1. Go to Settings
  2. Select Update & Security
  3. Click Recovery
  4. Under “Advanced startup,” choose Restart now
  5. When the menu appears, select TroubleshootAdvanced optionsStartup SettingsRestart
  6. After reboot, press:4 for Safe Mode 5 for Safe Mode with Networking 6 for Safe Mode with Command Prompt

Method 2: When Windows Won’t Boot

If Windows consistently fails to start, it will automatically open the Windows Recovery Environment (WinRE).
If it doesn’t, force WinRE manually:
  1. Turn on the PC
  2. When Windows begins to load, hold the power button to shut it down
  3. Repeat three times
  4. Navigate to: TroubleshootAdvanced optionsStartup SettingsRestart
  5. Choose Safe Mode from the list

Method 3: Using System Configuration (msconfig)

  1. Press Win + R
  2. Type msconfig
  3. Open the Boot tab
  4. Check Safe boot
  5. Choose Minimal, Networking, or Command Prompt
  6. Restart your PC

Method 4: Shift + Restart

  1. Open the Start menu
  2. Hold Shift
  3. Click Restart
  4. Go to: TroubleshootAdvanced optionsStartup SettingsRestart
Note About F8:
Some older versions of Windows used F8 to boot into Safe Mode. Due to Fast Boot technology, this method no longer works in Windows 10/11.

What to Do Once You’re in Safe Mode

Here are the most effective troubleshooting steps in Safe Mode:
Run Antivirus or Anti-malware Scans
Most malware cannot load in Safe Mode. You can eliminate threats more easily. Consider using Windows Defender or other reputable antivirus solutions available in the UK market.
Uninstall Problematic Software
Safe Mode allows clean removal by preventing apps from running in the background. This is particularly useful for recently installed programmes causing conflicts.
Update, Roll Back, or Disable Drivers in Device Manager
Useful for display or network issues. This is especially important for gaming desktops with discrete graphics cards that may experience driver conflicts.
Use System Restore
If a corrupt update caused instability, restore your system to a previous state. This can reverse problematic changes without affecting personal files.
Install Missing Windows Updates
Some issues are fixed by updating Windows components. Safe Mode with Networking allows you to download critical updates that may resolve your problems.
Run System File Checker
Open Command Prompt as administrator and type sfc /scannow. This tool scans and repairs corrupted Windows system files, which can resolve many stability issues.
Run Check Disk
Use the chkdsk command to identify and repair hard drive errors. This is particularly important for older systems or those experiencing frequent crashes.
Safe Mode improves troubleshooting by stopping interference from unwanted processes, making it easier to identify the root cause of system problems.

Advanced Safe Mode Troubleshooting for Business Users

For business users working with HP business desktops or managing multiple systems, Safe Mode offers additional benefits:
Network Troubleshooting
Safe Mode with Networking allows you to test network connectivity without interference from security software or VPN clients that might be causing conflicts.
Performance Baseline Testing
By running your system in Safe Mode, you can establish a performance baseline to determine whether slowdowns are caused by third-party software or hardware issues.
Remote Management
IT administrators can guide users through Safe Mode troubleshooting remotely, making it an invaluable tool for supporting distributed workforces across the UK.

How to Exit Safe Mode

To exit Safe Mode in Windows 10/11:
  1. Restart your PC normally
If Windows keeps re-entering Safe Mode:
  1. Press Win + R
  2. Type msconfig
  3. Uncheck Safe boot
  4. Click Apply
  5. Restart
If the system still won’t exit, return to WinRE and perform a standard startup repair.

Common Questions About Windows Safe Mode

Does Safe Mode Fix Problems Automatically?
No. Safe Mode is a diagnostic environment designed to identify issues, but it cannot fix them by itself. You must take action to resolve the underlying problems.
How Do I Know Which Type of Safe Mode to Use?
  • Standard Safe Mode: Best for general troubleshooting
  • Safe Mode with Networking: Best when updates, drivers, or online tools are required
  • Safe Mode with Command Prompt: Best for advanced repairs
Why Does My Screen Look Different in Safe Mode?
Safe Mode uses a basic display driver, which forces lower resolution and removes graphical enhancements. This is normal and helps ensure maximum compatibility during troubleshooting.
Can I Remove Viruses in Safe Mode?
Yes. Safe Mode blocks malware from loading, making antivirus scans far more effective. This is one of the primary reasons IT professionals recommend using Safe Mode for malware removal.
Will Safe Mode Harm My Computer?
No. Safe Mode is completely safe and designed specifically for troubleshooting. It won’t delete files or damage your system—it simply loads Windows with minimal components.
Can I Use Safe Mode on HP All-in-One PCs?
Absolutely. HP All-in-One desktops support Safe Mode just like traditional tower computers, making it easy to troubleshoot these space-saving systems.

Conclusion and Call to Action

Windows Safe Mode is an essential tool for diagnosing and fixing system issues, crashes, malware, and startup loops. With three different types for different scenarios, Safe Mode gives you a controlled environment to repair your PC when Normal Mode isn’t stable.
Once you learn how to use it, recovering your system becomes much easier. Keep in mind that Safe Mode doesn’t automatically fix problems—it creates the clean foundation you need to solve them effectively. Whether you’re using an HP gaming desktop or a professional business laptop, understanding Safe Mode empowers you to maintain your system’s health and performance.
HP laptops and desktops offer built-in Windows troubleshooting tools to help you stay prepared for unexpected issues. With proper knowledge of Safe Mode and regular system maintenance, you can minimise downtime and keep your computing environment running smoothly.
For UK users managing work, study, or entertainment needs, Safe Mode remains one of the most powerful diagnostic tools available. Bookmark this guide for future reference, and remember that with the right HP hardware and troubleshooting knowledge, you’re well-equipped to handle most system issues that come your way.
Explore our full range of HP monitors, printers, and accessories to build a complete, reliable computing setup that stands the test of time.

Disclosure: Our site may get a share of revenue from the sale of the products featured on this page.

Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

Get Marvel’s Avengers when you purchase HP gaming PCs with qualifying 9th gen or 10th gen Intel® Core™ i5, i7 and i9 processors. Redemption code will be sent out by email within 60 days of purchase. Limited quantities and while supply lasts. Offer valid thru 12/31/2020 only while supplies last. We reserve the right to replace titles in the offer for ones of equal or greater value. Certain titles may not be available to all consumers because of age restrictions. The Offer may be changed, cancelled, or suspended at any time, for any reason, without notice, at Intel’s reasonable discretion if its fairness or integrity affected whether due to human or technical error. The Offer sponsor is Intel Corporation, 2200 Mission College Blvd., Santa Clara, CA 95054, USA. To participate you must create an Intel Digital Hub Account, purchase a qualifying product during the redemption period, enter a valid Master Key, and respond to a brief survey. Information you submit is collected, stored, processed, and used on servers in the USA. For more information on offer details, eligibility, restrictions, and our privacy policy, visit https://softwareoffer.intel.com/offer/20Q3-19/terms.

© 2020 MARVEL. © Intel Corporation. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Other names and brands may be claimed as the property of others.

The personal information you provide will be used according to the HP Privacy Statement (https://www8.hp.com/us/en/privacy/ww-privacy.html)