Sub Total
Excluding delivery and voucher code discounts.
Go to basket

Free Delivery on all orders to UK mainland within 3 working days.

HP Tech@Work
Today's trends for tomorrow's business
What's Next for Voice Assistants?

What's Next for Voice Assistants?

Look for it in an office near you

If the omnipresence of Google’s Assistant and Amazon’s Alexa at this year’s Consumer Electronics Show was any indication, 2019 is poised to be the year that AI-based voice assistants truly go mainstream.
The two tech titans are pushing to get their voice-controlled assistants in as many devices as possible, whether it’s a personal robot that follows you around or the window blinds in your office.
Flashy talking thermostats and toasters aside, there are some important business trends to be gleaned from the explosion of voice assistant-capable devices right now. Here are a few things to look out for as the voice assistant sector grows over the next year.

More devices will be supporting multiple voice assistant platforms

As Amazon and Google race to corner the market, and Microsoft (Cortana), Apple (Siri) and others add competition with their own distinct approaches and market shares, voice-responsive AI manufacturers are hedging their bets by making their devices multi-platform friendly.
It makes business sense to give consumers options, right? But this approach also has its drawbacks: It costs more to initially develop, and it also costs more to support and debug in the long run.
Business takeaway: Many of the new hardware options are right for business, too. If Alexa seems like a good fit for your office, check out the HP ENVY 34-inch Curved AiO desktop, which is the world’s first all-in-one with Amazon Alexa built in. (Cool, right?)

Cross-platform device ubiquity may cause user confusion

As our homes and offices fill up with more voice-activated devices, a simple “Hey Google” or “Alexa” could activate multiple devices (including ones that aren’t our own).
Once you get the right device to perk its ears up, you then have to remember its unique verbal cues - not hard for tech-savvy user who’ll switch all their devices to their preferred platform, but frustrating for the average consumer, who may already be having trouble figuring out how to turn different voice assistant options on or off.
Business takeaway: If you sit in close quarters at work (and especially if you’re in an open-plan office), you’ll need to consider the locations of voice-enabled devices carefully. And the voice commands could require a learning curve for some employees.

Psst…it’s not really about the smart toilets and miniblinds

The real news is how these voice assistants are evolving under the hood with the help of machine learning.
  • Alexa has learned to do more than one thing in the same request and understands follow-up questions, which makes for more natural conversations. This growth comes from active learning: Over the course of millions of conversations, Alexa is self-identifying areas where it needs help from a human expert (which the humans at Amazon then fine-tune). And the updates keep coming: this past December Alexa released self-learning techniques to learn at a faster pace.
  • While Google’s Assistant has some of the same ambient computing goals that Amazon has for Alexa, Google is also focusing on different areas, such as language, where they’re uniquely positioned for dominance. At CES Google unveiled its interpreter mode, which can track a conversation between two people speaking different languages at the same time and supports 27 languages at launch. While human translators don’t need to update their resumes just yet, it’s clear that Google’s neural language networks are advancing way beyond the clunky “translate to English” button in your browser.
Business takeaway: Assistant has also enhanced its travel booking capabilities, which will make business travel much easier. Their translator will come in handy for international meetings, too.

The future of voice assistants isn’t just in homes - it’s in cars, too

Your car - the one place you definitely don’t want to be looking at your screen - is one of the best use cases for voice assistants and ambient tech. So it’s not surprising that around 77 million adults use voice assistants in their cars at least once a month, according to a recent survey.
Look out for Amazon’s Echo Auto, which will have location-based reminders, as well as Google Assistant’s integration with Google Maps that’ll let you send friends your ETA and search for places along your route.
Business takeaway: If your business does any kind of logistics or deliveries, you should be able to build an Alexa Skill or Google Action for GPS tracking. And the Google Maps updates will help your drivers report back.

Where’s Cortana?

It’s pretty cool that Alexa and Cortana partnered up last year, but otherwise, Microsoft’s voice assistant has been keeping a low profile - in fact, they recently separated Cortana from Search in Windows 10. It looks like Microsoft is positioning Cortana to become a productivity-specific app that’ll work across multiple platforms instead of a true voice assistant. Keep an eye out for future updates this year.
Business takeaway: Just say “Cortana, open Alexa” into your Windows 10 PC and get started.
You can use voice commands with your HP printers, too.

Disclosure: Our site may get a share of revenue from the sale of the products featured on this page.

More about these products

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by; reseller offers may vary. Items sold by are not for immediate resale. Orders that do not comply with terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license.

Get Marvel’s Avengers when you purchase HP gaming PCs with qualifying 9th gen or 10th gen Intel® Core™ i5, i7 and i9 processors. Redemption code will be sent out by email within 60 days of purchase. Limited quantities and while supply lasts. Offer valid thru 12/31/2020 only while supplies last. We reserve the right to replace titles in the offer for ones of equal or greater value. Certain titles may not be available to all consumers because of age restrictions. The Offer may be changed, cancelled, or suspended at any time, for any reason, without notice, at Intel’s reasonable discretion if its fairness or integrity affected whether due to human or technical error. The Offer sponsor is Intel Corporation, 2200 Mission College Blvd., Santa Clara, CA 95054, USA. To participate you must create an Intel Digital Hub Account, purchase a qualifying product during the redemption period, enter a valid Master Key, and respond to a brief survey. Information you submit is collected, stored, processed, and used on servers in the USA. For more information on offer details, eligibility, restrictions, and our privacy policy, visit

© 2020 MARVEL. © Intel Corporation. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Other names and brands may be claimed as the property of others.

The personal information you provide will be used according to the HP Privacy Statement (