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HP Enhances SOA Governance Software; Telecom Co. Triples Return on Investment Using HP SOA Solutions

PALO ALTO, Calif., Oct. 6, 2008

HP today announced a significant new release of its market-leading service-oriented architecture (SOA) governance software, HP SOA Systinet 3.00, which helps IT organizations use their resources more efficiently to deliver better business value from their SOA initiatives.

An IDC Business Value Spotlight sponsored by HP found that an international telecommunications company achieved a 327 percent return on investment over three years using HP SOA Governance and Management solutions, including an earlier version of HP SOA Systinet.(1) The study found that HP SOA solutions helped the customer better align IT project management with the organization’s business strategies.

The company now uses its internal resources more efficiently while improving the quality and reducing the cost of its subscriber services. In addition, the study found that the company had:

  • Reduced technology service downtime by 33 percent, resulting in a savings of $2 million annually.
  • Improved customer retention, leading to a savings of $1.35 million annually.
  • Reduced time to market for new services, resulting in an annual benefit of $1.8 million.
  • Saved nearly $800,000 in IT costs.

“IT organizations are accelerating the expansion of SOA across the entire organization to significantly improve IT responsiveness while reducing costs and freeing up more resources for innovation,” said Tim Hall, director, SOA products, Software, HP. ”As the industry leader in SOA governance, HP SOA Systinet helps IT organizations integrate SOA with existing IT processes and bring new users up to speed quickly.”

Major upgrades to HP SOA governance software help boost business results

HP SOA Systinet 3.00 helps increase the business value of SOA by empowering many people within an organization to discover, evaluate and reuse services in their composite applications and business processes.

New features in HP SOA Systinet 3.00 include:

  • Best-practices-driven automation: Customers can automate service life cycle policy compliance through capturing best practices to make it easier to achieve their SOA objectives. New, pre-built life cycles and templates help bring non-experts up to speed quickly. More sophisticated users can customize service life cycles to meet the needs of the business using wizard-driven, graphical and application programming interfaces. Role-based visual dashboards give users the information they need in a format that relates to their responsibilities.
  • Integration with existing processes: HP SOA Systinet helps drive effective decision making across the service life cycle. The software can trigger business policies based on service quality through integration with HP Service Test Management or prompt actions to manage rogue services in production through integration with the HP Universal Configuration Management Database (CMDB). 
  • Governance of business processes: Customers can create reusable business processes and include them in the governance framework using new support for industry-standard Business Process Execution Language. Organizations can increase productivity in their business process management initiatives with business processes that are easier to discover and reuse.  
  • Automation for scale: Organizations can automate repetitive tasks across a large number of services with new support for bulk operations and life cycle cloning, capabilities that simplify the implementation of major changes. They can ensure investment protection in chosen standards with new support for Open CSA (previously SCA) and WSDL 2.0.

HP also provides a portfolio of SOA enablement solution offerings. The portfolio includes best practices and products for automating the SOA governance, quality and management processes required for successful SOA adoption as well as SOA integration services from EDS, an HP company.

The portfolio enables customers to build an enterprise SOA focused on efficiency, security and performance. With standards-based delivery methodologies and tools backed by global SOA competency centers, EDS helps customers increase technology flexibility to better meet business demands.

HP SOA Systinet 3.00 is available now. A demo of the software and the IDC report, “Reducing Operations Costs and Improving Customer Experience with HP SOA Management,” are available at

About HP

HP, the world’s largest technology company, provides printing and personal computing products and IT services, software and solutions that simplify the technology experience for consumers and businesses. HP completed its acquisition of EDS on Aug. 26, 2008. More information about HP (NYSE: HPQ) is available at

(1) IDC, “Reducing Operations Costs and Improving Customer Experience with HP SOA Management,” August 2008.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2008 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2007. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Editorial contacts:

Jean Kondo, HP:

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