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Ring in the benefits:
The new HP rp5700 Point of Sale system

A flexible, retail-hardened, long-lifecycle POS platform

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woman at a store register
by Susan Twombly, July 2007

Gift and accessory shop focuses on customer service — not IT

"Our transition to HP's POS system was seamless and provided us with all the tools we needed to move from a fully un-automated store to a fully automated one.

The real-time information we're able to collect and use on a daily basis has helped us provide the highest level of service to our customers and our suppliers in a way we didn't think possible for a small business."

— Diane Reinsch, co-owner, Belle Provence

If you need a point-of-sale (POS) system that's agile enough to go from the front of the store to the back office with an environment- and energy-conscious design that's built to last, check out the HP rp5700 Point of Sale system.

Just released in May, this long lifecycle POS platform from HP follows in the footsteps of the award-winning HP rp5000 POS system. In fact, more than 300,000(1) rp5000 POS systems have sold since entering the market three years ago.

As HP's second-generation POS system, the rp5700 POS platform is designed to meet the complex requirements of retailers of all sizes — from industry giants like Mail Boxes Etc and mid-sized stores like Mayors Jewelers to small-town grocers like Paramount Foods.

From store front to back office

The HP rp5000 POS system received Small Business Technology Magazine's 2006 Product of the Year Award.

The annual award recognizes outstanding technology products that improve key functions in a small business. HP was named in the Top 10 Products of the Year category.

A standard platform throughout your store. Whether you need a POS system to help keep check-out lines moving swiftly and customers happy, or a back-office productivity workstation for managers, the rp5700 POS system offers the flexible platform you need.

Working as a back-office workstation and a storefront POS system, the rp5700 solution enables you to standardize on one hardware platform and software image storewide to streamline both inventory tracking and systems management without forfeiting features or functionality.

More choice for today and tomorrow. The rp5700 POS system offers a range of connectivity and expandability options that can accommodate your needs now and as you grow.

So, you can re-use your existing accessories and migrate to new technology, such as powered USBs, at your own pace. You can also expand your backup options with RAID or add a second monitor, as needed.

Further, you can select from a range of operating systems and Intel single and Dual Core processors.

Milt Thacker, CIO of  Mayors Jewelers, a high-end retailer with 29 stores across Florida and Georgia, praises the overall flexibility of HP POS systems.

"I'm not smart enough to know where the company is headed five years from now," Thacker says. "So, the value of the HP system is that we're not boxed in. The open system lets us run an off-the-shelf operating system, and we can easily add system memory or storage."

Built to last

A five-year lifecycle. The rp5700 POS system offers a long lifecycle, which means that HP will make no planned changes to fit, form or function for five years on many components. This includes the processor, chipset and chassis, as well as support for industry-standard technology, such as SATA and DDR2 memory for the entire lifecycle.

This can mean fewer transitions, less disruptions and reduced demands on staff time — which can all lead to decreased IT costs.

Retail-hardened. To meet the demands of a longer lifecycle, the rp5700 is designed and built for reliability and endurance. A steel chassis, backed by environmental and shock testing, help withstand the rigors of a retail setting. In addition, gold-plated connectors provide longer wear and resist corrosion.

Robust thermal design. Poly-fused I/O ports on the rp5700 POS system automatically reset to help protect the system board from power surges or accidental hot-plugging. To protect both equipment and data, a high-wattage, auto-sensing power supply helps ensure that all devices attached to the PC have adequate power to function.

Enhanced thermal cooling means the rp5700 POS system is built to operate in an ambient, 40°C (104°F) environment. (Most standard business PCs can typically handle up to an ambient 35°C (95°F) environment.) Further, higher-endurance, temperature-rated capacitors help resist heat and last longer.

Good for the environment and your bottom line

Protecting the environment

The product packaging for the rp5700 POS system contains at least 25 percent post-consumer recycled cardboard.

At least 90 percent of the materials used in the HP rp5700 POS system are reusable or recyclable, in line with EPEAT Gold criteria.

» Learn more about HP product return and recycling programs

Meeting EPEAT Gold criteria. The Electronic Products Environmental Assessment Tool (EPEAT) is an easy-to-use procurement tool that helps government, institutional and other purchasers evaluate, compare and select computer desktops, laptops and monitors based on their environmental attributes.

The rp5700 POS system is among the first HP products to qualify for the 'Gold' performance tier of EPEAT registry — the highest level achievable in the program. Including its long lifecycle and energy-efficiency features, the HP rp5700 POS system meets all twenty three of the minimum EPEAT criteria for environmental impact.

Lower power consumption. The rp5700 POS system includes an 80 percent efficient power supply standard, which is significantly more efficient over traditional power supplies. This, along with other power-saving features, enables select configurations of the rp5700 POS system to comply with the U.S. Environmental Protection Agency’s (EPA) ENERGY STAR® 4.0 program.

HP lab tests found that configuring the rp5700 POS system with an HP Flat Panel monitor, along with 80 percent power supply (shipped standard with every unit) and other ENERGY STAR 4.0 hardware features, can reduce total power consumption by up to 80 percent.(2)

The low-power Intel® Core™ 2 Duo processor(3) and a low-power chipset helps reduce overall system heat, while a custom-developed HP BIOS helps manage power and sleep settings more efficiently.

So, if you want a more flexible, durable POS solution with an environment-conscious design and energy-saving features, stop shopping around and visit your local HP retailer or reseller. Or, fill your cart today by shopping online.

(1) artofsmallbiz/ma_rp5700_pos.pdf (PDF file)
(2) Savings calculations based on PCMark 05 benchmark testing results. Internal testing; customer results will vary. Variables include customer determined percentage of sleep state, idle state, productivity state and peak usage state and cost per Kilowatt per hour. Manufacturing variability will affect the savings a customer may see. HP advises customers to test a system with an 80 percent efficient power supply in their environment to determine potential savings.
(3) Dual Core is a new technology designed to improve performance of multithreaded software products and hardware-aware multitasking operating systems and may require appropriate operating system software for full benefit. Not all customers or software applications will necessarily benefit from use of this technology.64-bit computing on Intel architecture requires a computer system with a processor, chipset, BIOS, operating system, device drivers and applications enabled for Intel® 64 architecture. Processors will not operate (including 32-bit operation) without an Intel 64 architecture-enabled BIOS. Performance will vary depending on your hardware and software configurations. See for more information.

Intel and Intel Core are trademarks or registered trademark of Intel Corp. or its subsidiaries in the United States and other countries.

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HP rp5700 POS System or HP rp5700 Business System with HP L5006tm Touchsreen Monitor
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One retail platform, many benefits

Mail Boxes Etc., Inc. (MBE), a wholly owned subsidiary of United Parcel Service (UPS), rolled out nearly 5,000 HP rp5000 POS systems to more than 4,200 stores across the U.S., including those under The UPS Store brand.

The systems pull double duty: They handle hundreds of thousands of retail transactions a day and support an in-store time and attendance application — which integrates with the UPS manifest system for scheduling and tracking — and feeds data into each store's QuickBooks accounting package.

At the corporate level, the POS system retrieves transaction data and generates the reports and analyses that help MBE see which products are moving well to make more informed decisions about introducing new products or changing existing ones.

MBE CIO Tim Davis says the long lifecycle of HP POS systems was essential to the company's 2-1/2 year deployment timeline.

"In the middle of a multi-year rollout, you want stable technology," Davis says. "You need to know that when you buy more hardware next year, it will have the same configuration as the hardware you bought last year and this year. This is a critical requirement for a large-scale retail enterprise."

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