Name: HP 6 month SmartFriend Service
Brand: HP
SKU: UC5Y5E
Rating: 3.2 (164 reviews)

Get the Help You Need, When You Need It

You know how it is â€“ life happens. Sometimes, things go wrong with your HP device, and you need help fast. That's where HP Care Packs come in! They're like having a personal tech support team on call, ready to answer your questions and get you back up and running in no time.

What's Included?

With HP Care Packs, you get access to phone support from HP experts. They can help you with a wide range of issues, from basic troubleshooting to more complex problems.

Get expert advice on how to fix common issues. Whether it's a printer jam, a slow computer, or a problem with your software, our experts can help you get back on track.
Get help with setting up your new HP device. Setting up a new computer, printer, or other device can be confusing. Our experts can walk you through the process step-by-step, making sure you get everything connected and working properly.
Get support for your HP software. If you're having trouble with HP software, our experts can help you troubleshoot the issue and get it working again.

Why Choose HP Care Packs?

HP Care Packs offer a lot of benefits, including:

Peace of mind. Knowing you have access to expert support whenever you need it can give you peace of mind.
Convenience. You can get help quickly and easily over the phone, without having to schedule an appointment or visit a store.
Value. HP Care Packs are a great value, especially when you consider the cost of repairs or replacement parts.

What Our Customers Say

Many customers have found HP Care Packs to be a lifesaver. They appreciate the convenience of having expert support available whenever they need it. They also value the peace of mind that comes with knowing they can get their HP device fixed quickly and easily.

Get the Support You Need

If you're looking for reliable tech support for your HP device, HP Care Packs are a great option. They offer peace of mind, convenience, and value. You can find HP Care Packs for a variety of HP devices, including computers, printers, and more.

Please be advised that product availability, features, and specifications mentioned in this content are subject to change without notice and may vary by country or region. Some models, configurations, or accessories referenced may have been discontinued or may not be available in all markets. For the most current information on product availability and specifications in your area, please visit the HP store website for your country or region. HP reserves the right to modify or discontinue any product, service, or specification at any time without notice.

Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last. HP may impose a purchase quantity limit (for example, 3 units per order). Taxes, shipping, and other fees may apply as applicable. HP reserves the right to cancel orders arising from pricing or other errors. Prices, specifications, availability, and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

Microsoft and Windows are US registered of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

Earn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. Exclusions apply, and program membership required. See details HP Rewards

The personal information you provide will be used according to the HP Privacy Statement

✦America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

*2 years of ink included with the best print quality every time: Based upon 150 and 200 pages per month of HP Smart Tank customers’ usage. Actual yield varies considerably based on content of printed pages and other factors. Average yield based on ISO/IEC 24711 or HP testing methodology and continuous printing. Some ink from included bottles is used to start up the printer. For details, see: www.hp.com/go/learnaboutsupplies. Print quality tested on everyday paper. Compared to the majority of in-class, 3:1 and 4:1 duplex, wireless A4 ink tank printers under $552 USD. Printers selected by market share as reported by IDC Quarterly Hardcopy Peripherals Tracker – Final Historical CYQ2 2023. Claim based on publicly available information as of September 2023 and Keypoint Intelligence hands-on testing and study in September 2023 commissioned by HP. Details: www.keypointintelligence.com/hpbesteverydayprintquality.

**Copilot in Windows (in preview) is available in select global markets and will be rolled out to additional markets over time. See microsoft.com/en-us/windows/windows-10-specifications for more information.

⁺Deferred Interest, Payment Required Plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. Gift cards do not qualify for promotional plans. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of October 2024, terms for new Accounts: Purchase APR of 35.99%. Minimum interest charge is $3 in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing statement mailed to you. You can avoid this fee by enrolling in paperless statements. Existing Account holders: see your credit card agreement for Account terms.

Credit account offers are subject to credit approval.

HP Credit Accounts are issued by Comenity Capital Bank, a Bread Financial™ Company.

*HP.com exclusive product! This product is only available for purchase on HP.com US Store and HyperX.com. You will not find it at any other authorized HP retailers. SKUs included: 67J25AA#ABA, 4P5L2AA, 4P5L3AA, 7P5J2AA, 4P5E3AA, 67J23AA, 4Z7X3AA, 4S7T2AA, 683M4AA, 67J22AA. Availability may be limited and subject to change. Prices and promotions may vary between HP.com US Store and HyperX.com. HP disclaims all liability for products sold by unauthorized third-party sellers.

PRICE RANGE

Under $600

$600 to $1000

$1000 to $1500

$1500 and above

PRODUCT TYPE

Care Pack

1

DURATION

6 months

1

PLACE OF SERVICE

Remote

1

SALE

Sale

In Cart Pricing

SERVICE METHOD

Advanced unit exchange

81

Data Recovery and Restore

2

Depot repair

49

Installation

6

Onsite and Predictive Support

38

Onsite repair

301

Onsite unit exchange

17

Phone

1

HP 6 month SmartFriend Service

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Get the Help You Need, When You Need It

What's Included?

Why Choose HP Care Packs?

What Our Customers Say

Get the Support You Need