HP Services and Extended Coverage

Extend your PC coverage from 1 year to 3 years so you can have peace of mind and get back to creating, playing, or streaming.

24/7 support

Call. Chat. Email.

Real people with real expertise are ready to get real helpful. We offer quick and easy support 24/7/365 from anywhere in the world.

On-site Repairs

Get fast, flexible service in person—we'll pickup your machine or fix it on the spot.

Accident & theft protection

Accidents happen. We unhappen them.

Add Accidental Damage Coverage¹ for life's little surprises. Stuff happens, but we'll take care of it so you can get back to what you do best.

Peace of Mind: Found

Optional Theft Protection¹ will help you determine if your PC is stolen, then help you find it and lock down your data.

Money-back guarantee

If you don't use your HP Care Pack after it expires, you'll get your money back with a risk-free rebate.1

Learn more

Real help, real easy.

Quick, expert tech support solutions for your tech issues, from PC and network setup to viruses and non-hardware repair.

Simple solutions when you need it

HP Tech Support makes device service simple and easy so you get back to doing what matters.

Real experts with the right answers

With a variety of service options at affordable prices, choosing the right service to resolve your issue quickly and confidently has never been easier.

Knowledge from a brand you know

HP’s experts provide patient, personal support for any tech issue, backed by over 75 years of technology knowledge and experience.

Any issue. Any brand. Any time.

Encounter any issues on any device, even if it’s not HP, and the experts at HP Tech Support services are available 24/7 to solve it.

How your service works

Getting help from HP Tech Support is quick, easy, and just a click or call away - 24 hours a day.


Select a service

Look through the service options, find one that fits what you need, and buy it.


Check your inbox

You’ll receive an email with a phone number and your unique one-time service code you’ll use to contact a support specialist about resolving your issue.


Reach out anytime

With experts available 24/7, feel free to call an HP technical agent whenever an issue comes up using your one-time service code.


Provide device access

An expert HP technician will guide you over the phone, and will often remotely access your device through a secure connection to solve your issue.


Watch us work

With a connection established and an HP expert ready to go, you simply need to sit back and watch your issue get resolved in real time.


  1. HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your product.

HP Services