HP OfficeJet Pro 8710 All-in-One Printer

  • This printer has been discontinued. Please shop for associated supplies.
  • Print, Copy, Scan, Fax
  • Print speed ISO: Up to 22 ppm black, up to 18 color
  • Fast two-sided printing at up to 12ppm, mobile printing
  • Instant Ink ready; High yield ink available
See Product Details
HP OfficeJet Pro 8710 All-in-One Printer is rated 3.9 out of 5 by 600.
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Rated 1 out of 5 by JakeF from Junk I have 2 of these printers. It will not print on heavy paper or envelopes without mistakes almost every time. Very disappointed with the quality all around.
Date published: 2023-05-22
Rated 2 out of 5 by Msel from Would not Repurchase This printer cannot handle 65lb cardstock well, although the specs state it can handle 90-110lbs card. The paper tends to cause the printer to jam even with one page of cardstock in the tray. I purchased this printer new and I have had to exchange this printer three times due to ink leaking on my print jobs. I would not purchase this printer again.
Date published: 2023-03-21
Rated 1 out of 5 by Anonymous from DO NOT BUY AN HP PRINTER I bought this printer for light business use. It worked fine until some idiot decided you have to use HP Smart app to get the printer to work. It is not HP Smart. It is HP DUMB because it is the biggest waste of time, production killing move HP has ever made. Why should I have to install the app which does not work more than half the time when I use to be able to go to the printer, click on the panel and get the job done with out all the waste of time. I am selling both HP and I will buy a Cannon, Epson, Brothers but never again will I own an HP. They are now a piece of junk.
Date published: 2022-09-17
Rated 1 out of 5 by kjmagg from Can't handle anything but light paper I've had an 8610 since they came out. Great printer, so the 8710 new model is even better, right? Wrong. If you're printing exclusively on letter, 20lb paper, it does ok. However, if you have the audacity to want to print on something like card stock or Avery label paper, forget it. This junk can't handle it.
Date published: 2022-08-19
Rated 3 out of 5 by Raymonde from Ink problem Bought this printer some years back. I only print black and white. Do I need to have all the color cartridges to be able to print black and white?
Date published: 2022-08-09
Rated 2 out of 5 by Disappointed_Joe_2022 from long term use, Great printouts, pocket drainer I had initially purchased this printer, a few years back, for the amount of pages It can print for the low cost. For the last 2 years, I have noticed that the pages were getting less for the same 951 and 952 xl ink cartridges, and my color inks are finishing quicker with only black print outs. One big draw back is that you cannot print black only, when any of the color ink cartridges is empty. The ink cartridges are now approx. $250 for 3 color and 2 black. About the cost of a new printer. I do not think I will be purchasing another HP printer in the future as I can't help feel that the following are occurring, printing color ink with black ink to waste ink, reduced the amount filled in the ink cartridge, or systematically control the life of ink and force consumer to purchase ink at an earlier time than required. I would never know which is it, but what I do know is that I am no longer getting the amount of pages printing and I am being forced to purchase color ink to print black only printouts. Hence, this is probably why HP has an ink cartridge program to automate the consumer spending. The printer is quite good for printouts and scans but the draining of the ink is something to look out for.
Date published: 2022-03-22
Rated 3 out of 5 by Ted Titan from Worked fantastic for 1 year My wife and I absolutely loved this printer. It did everything we needed. She used it to print her school work and class activities for her kids. It sat for about 4 months not used the kept getting an error: "Print head missing or misalligned" Apparently, this is a VERY common problem with HP inkjet type printers. Took it to an officer HP repair tech who said he could replace the print head for about $120 but it will happen again. He recommended I just dump it in the trash even though it printed less than 3000 sheets of paper. HIGHLY disappointed. It's like HP intentionally designed the printers to fail and make you buy a new one every 3 years.
Date published: 2021-09-16
Rated 1 out of 5 by LILI C from Don’t waste your money I bought this printer a year ago and have had nothing but problems. Errors with ink cartridges, firmware updates not coming through, print jobs getting stuck in queue paper jams etc. and don’t count on hp technical support to help. The BOT they have on the customer support page is worthless and unless your a geek you can forget About “troubleshooting”. I’ll never buy an HP printer again!
Date published: 2021-08-21
Rated 1 out of 5 by Luchy323 from Does not work wirelessly Have had this printer for 3 years, every time (not an exaggeration) I try to print I have to go and do a complete reset of the printer and sometimes it works. Awful would not recommend.
Date published: 2021-05-11
Rated 1 out of 5 by mrki from HP Bricked it with their stupid mgmt software Now I have an expensive device that does nothing. Tried to add it, but their own software can't find it on the same network.
Date published: 2021-05-10
Rated 3 out of 5 by MEFVT from It was great with Windows 7 Now since I've had to upgrade to Windows 10 the drivers and constant issues are a real pain. I have this printer at home and at a small office. At both locations I have to deal with connect issues (only since Windows 10). I downloaded the most current full driver package 3 days ago and now the Auto Document Feeder only feeds 1 page at a time and I have click Add page to make it continue. Microsoft has been arrogant and worthless for product support for years, but this represents a new failure for HP. There should be better support for problems like this. Actually these issues with standard features like ADF should not happen.
Date published: 2021-04-15
Rated 1 out of 5 by hpuser18382 from Horrible. HP updated to NOT allow aftermarket Ink I've had this printer for a few years, and HP decided to update the firmware to NOT allow aftermarket ink, forcing you to ONLY use their overpriced ink. DONT BUY
Date published: 2021-03-07
Rated 1 out of 5 by Me Myself n I from NO, NO, NO! BUYER BEWARE! TOTAL PIECE OF JUNK! I bought this computer around Christmas 2018, and it arrived some time close to the new year 2019. But because I print so infrequently at home -- and because I hard a printer already -- I didn't even end up setting it up. It just stayed packed in the factory box and sitting in my home office, while I kept using my other slower and cheaper printer. Well, enter the Coronavirus of 2020! Once I started working from home long-term, I finally set up this printer on March 27, 2020. Well less than 10 months later -- this printer has had a complete hardware failure. The touchscreen no longer works (just blinks white) -- rendering this useless for faxing, scanning, copying, web, etc. The only thing I can do is send a basic print signal from a device (and even that took 2 hours with Tech Support) to be able to do. Sadly for me, this printer's warranty had expired before I even took it out the box (January 2020 v. March 2020), and now here I am with a basically worthless machine! This machine has probably printed a total of ... I dunno, maybe 30 pages since I set it up, and it has been operational for about 10.5 months max. I'm so disappointed and disgusted! Never again will I buy another HP printer. NEVER AGAIN!
Date published: 2021-02-09
Rated 2 out of 5 by printernotworkin from When it works it works, but usually it doesn't I originally loved this printer but for some reason it always shows it can't be reached, it's not connected, or some other type of error. It'll print an inch of the page or not at all. Was a big investment for our business and kind of a dud plus customer service hadn't ever helped.. Hopefully not user error since the rest of the reviews seem good.
Date published: 2021-01-09
Rated 2 out of 5 by Deb R from Won't load cardstock I have had this printer for a couple of years. I purchased it based on specs that it would handle cardstock with ease. This is NOT the case. I have had printing disaster after disaster trying to print on cardstock. It simply will not pick up. The majority of my printing is crafting projects, so this leaves me very disappointed. If there is a fix out there for this, I would love to know. I am now moving on to another brand that can handle my needs. Sorry, HP...but this does not do what is touted.
Date published: 2021-01-09
Rated 1 out of 5 by Ramona M from Ink XL are great! Ink using XL is great! Printing on REGULAR paper awesome (but likes to jam a lot or margins are off)! Printing on card stock, envelopes, or any photo paper AWFUL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I had the 8610 printer and it worked great for "ALL" kinds of thicknesses of paper so when my 8610 dies; I bought the new modle. what a mistake!.. It is the worst printer I have ever owned. I have wasted so much EXPENSIVE photo paper, card stock, and envelopes ~ it is just pathetic! Paper jams galore! Every piece of consecutive paper either jams or the margins are different on each paper printed. It works great when it wants to; however, I would NOT and NEVER recommend this printer.
Date published: 2021-01-07
Rated 1 out of 5 by mitchb1226 from Instant Ink is one of the worst implemented ideas I have been using the OfficeJet Pro 8710 for quite sometime now due to working from home. It's been great up until a few weeks ago. I no longer thought the Instant Ink subscription was practical/needed so I cancelled my subscription. I wasn't aware that the ink cartridges tied to the subscription are useless without being a paying customer. I take responsibility for not knowing that however you'd think I could at least use the rest of the ink in the already-delivered cartridges, but that is not the case. Thankfully I had third-party cartridges ready to go. Unfortunately those are also useless. My Instant Ink account is in 'pending cancellation' status and I was told by three representatives that while in that status, ALL ink cartridges cannot be used. I could not be given a specific timeframe when my account will be officially cancelled so I could either re-enroll to use my Instant Ink Cartridges or keep my account cancelled and use my third-party cartridges. If there were no crazy restrictions with the Instant Ink, I would recommend this printer, however I am sitting here unable to print for an undetermined amount of time so it's hard to recommend a piece of hardware that has essentially become useless.
Date published: 2020-10-09
Rated 1 out of 5 by Took us for a ride from Waste of money I've had this for several years, and was happy until a software update added a glitch that WILL NOT RECOGNIZE any new ink cartridges (which BTW are not cheap, and now unusable to me). Read the tech reviews - there is no way to get around this, and now I cannot even get it to connect to Wifi, so any attempt to download anything for repair is impossible. The only help you can get is through "virtual chat" which is useless for this problem!
Date published: 2020-09-14
Rated 1 out of 5 by TJames from Disappointed I haven't liked this printer since I bought it. It doesn't handle thick paper even though I was lead to believe it did. The paper jams often. Now, after a couple years, the paper jams every time I try and print. Can't individually feed paper. This is the worst printer I've owned and will not buy an HP again. Too bad.
Date published: 2020-09-01
Rated 5 out of 5 by Dr Duffer from Never a Problem! Never had a problem with HP Office Jet Pro 8710 All-in-One Printer and with the Ink plan never out of Ink. I believe I live in never/never land.
Date published: 2020-08-14
Rated 1 out of 5 by Jango12535646232468 from I really am frustrated by HP products For whatever reason I have to delete the software and download it again, because my comp and the printer just stop communicating.
Date published: 2020-08-05
Rated 1 out of 5 by remorseful buyer from I hate this printer This printer is constantly going offline. I spend hours updating or uninstalling/reinstalling software. It is exhausting.
Date published: 2020-07-07
Rated 2 out of 5 by SCB01 from Terrible printer! Since I have had this printer, I've had trouble with it printing "double vision" pages. I've done numerous diagnostics with HP, with none of them fixing the problem. They eventually replaced it with a reconditioned one, and this one is worse! It gives me error messages constantly, and you have to turn it off, then back on the get it to work. It's out of warranty so I'm stuck with it. I waste many instant ink copies and paper from reprinting blurry pages. My previous, but similar HP model was awesome!
Date published: 2020-04-21
Rated 1 out of 5 by Annoyed Greg from Started off loving this, now I hate it I bought this 2 years ago and now the printer cartridges don't work.
Date published: 2020-04-19
Rated 2 out of 5 by TECHman Josh from Nice Brick ya got there Great printer. Loved the setup, did everything I needed it to, got in on a sale. I actually like the HP Instant ink - no complaints there! But now it is a very expensive E-waste BRICK. Blue screen with an error code that isn't worth the time of day of me trying to figure out how to fix it (I've come to the conclusion that no one on google knows, but have had similar problems with no hope of fixing it, after 3 hrs of troubleshooting - my time is more valuable).
Date published: 2020-03-24
Rated 1 out of 5 by Kathy m from Works 10% of the time It started out great but a few months into it I have Had nothing but problems. It will not connect to my cell phone. If it does I end up having to restart the app to get it to scan a document. I have been trying to scan 7 pages for an hour without success.
Date published: 2020-01-02
Rated 1 out of 5 by howard55 from offline constantly off line. cant use it. it works when it feels like it.
Date published: 2019-12-28
Rated 1 out of 5 by Pelona91 from Slow and won’t print Won’t print unless all cartridges all full (even if you want to print black and white you cannot print if other cartridges are at a low or empty) slow in printing. Grate in scanning to computer though.
Date published: 2019-09-06
Rated 5 out of 5 by Chaci228 from Nice Printer Ive had this printer for about 2yrs. And it works great, print perfectly,excellent printing jobs. I like tge fact tht they monitor your ink as it gets low more cartridges or on the way... Ive always used hp products they are the best..Keep up the good wrk hp!!
Date published: 2019-07-15
Rated 5 out of 5 by Silver Surfer from Best Printer Ever Owned Over Past 40 years I purchased this printer from Costco about 3 years ago. My other brand printer died in the middle of doing taxes the day before they were due. Ran to Costco, bought this printer at a good price for the money. It was quick to setup, even over WiFi and was printing within about 15 minutes after getting it home. I have since used it to scan a lot of things into my computer while going paperless. Works like a charm, even many pages of financial statements. Never jams or skips a page while scanning or copying. I love WiFi and it works great! My desktop and laptop both work great with it, anywhere in the house. The quality is good for the money. I have printed some pictures for best quality and found they turned out good. I want to scan in some old Polaroid pictures someday before they loose their color and I think this scanner/printer will do a good job. Also the support at HP was great today, when I asked in a chat session if I could print an iron-on transfer. I will see soon. They told me as long as the product I was printing on said it was InkJet compatible, then OK!
Date published: 2019-07-03
Rated 5 out of 5 by Arnold from Great Laptop Used on a daily basis with little issue. Had a HP before and certainly more pleased with the Dell
Date published: 2019-06-19
Rated 3 out of 5 by ACE70 from LIKED OFFICEJET PRO 8600 BETTER The 8710 seems to be not as sturdy as 8600 and I have to press the screen a few times to go where I want to.
Date published: 2019-05-17
Rated 1 out of 5 by Rowan from Absolute Rubbish I've had this thing for about a year, and it's junk. Never works right the first try. Drops wi-fi, guzzles ink like crazy, won't allow grayscale print, chews up paper like a fiend, and freezes up. Never been able to just print a quick document without a big production. Makes lots of noise and rattling as if it were 3D printing a Buick just to spit out 1 copy (if you're lucky).
Date published: 2019-05-13
Rated 5 out of 5 by enzowins from Probably the best printer on the market at a very I bought this a month ago from the online dealer. A great investment
Date published: 2019-04-30
Rated 5 out of 5 by WoodyH from Easy setup - everything included in base price! This is the easiest hp printer to setup so far (my fifth). And every feature I need is in the base price.
Date published: 2019-04-28
Rated 5 out of 5 by Mike79 from Great product! I bought about a month ago and it works great! Nic
Date published: 2019-04-25
Rated 1 out of 5 by officearnoldelectricchic from not happy I replaced an HP 8610 with the 8710 - big mistake its slower than the 8610 (not faster) it constantly goes "offline" for no reason it does not print forms consistently, creeps off center after 2 or 3 pages All in all, i HATE it
Date published: 2019-04-24
Rated 4 out of 5 by Chelsey from "A Great Printer" I am pleased with The HP Officejet Pro 8710 All-in-One-Printer .
Date published: 2019-04-23
Rated 5 out of 5 by ColetteF from Waits paitently and happily This is our second HP OfficeJet Pro 8710 All-in-One Printer. We use it primarily for scanning and as our fax. We'd had the first one 4 or 5 years and anticipate this one lasting that long as well. Though it is not our main printer (we have a large copystar for that), waiting around doesn't seem to bother our HP. It's ready to go for everything we ask of it when it's time. It's so easy to use, I don't have to relearn anything. I like this All-in-One so much, I now have one at home, too.
Date published: 2019-04-22
Rated 5 out of 5 by Froggy55 from Finally! We have purchased several home printers over the years and my wife has never been happy with any of hem until we purchased the 8710! She loves and so do our kids! A win for this dad finally!!
Date published: 2019-04-20
Rated 5 out of 5 by Bisbee from great machine I needed to replace my old machine because of a cog being stuck. The machine was 8 years old and just died.
Date published: 2019-04-15
Rated 5 out of 5 by olegkon from Great printer I never before used HP inkjet printers, had Canon for years. But ink is very expensive there, and it is dead slow. This HP is very fast, very good quality
Date published: 2019-04-14
Rated 3 out of 5 by Dave77777 from Won't print single checks. I have always bought HP printers and this printer is good except that it won't print single quickbook checks unless you take out paper from paper tray, slide paper size tabs to fit check from both directions, then after printing check, reverse all that you just did. Before this printer, I didn't have to treat a single check any different than a 3 check page or a 2 check page. I simply layed single check on top of paper in paper tray and hit print! Your service tecks say that it is a QuickBooks issue, but it's not! If a new driver doesn't come out soon to fix this problem, this will be my last HP printer
Date published: 2019-04-14
Rated 5 out of 5 by Ohio user from Good Features Good: automatic updates, easy to use features such as scanning and printing, print on paper and photo paper looks good, lots of ink. Not So Good: Installation took longer than planned. Had to install twice.
Date published: 2019-04-14
Rated 5 out of 5 by TroyLady from Easy to Set Up I've had the printer for a half month, and so far it was easy to set up and works great. Printing on both sides of the paper was interesting, but I'm not sure I will use that feature. As usual, the low cost of the printer will be substantially offset by the price of the ink supplies.
Date published: 2019-04-14
Rated 5 out of 5 by MissStreet from The speed of this printer is great, print quality wonderful, I LOVE IT
Date published: 2019-04-14
Rated 2 out of 5 by JazzyJen from Not the best they make. I am ready to ask for another model; I know HP makes a better product than this one.
Date published: 2019-04-13
Rated 5 out of 5 by Nanjan from Great copier I bought this a month ago & so far it has been a great, easy to set up, easy to use copier.
Date published: 2019-04-13
Rated 3 out of 5 by Sparkdog from Compared to the 8500 & 8600 Had n 8600 and 8500 before that and was very happy with it. The 8710 is slower and noisier than either one
Date published: 2019-04-13
Rated 5 out of 5 by Michael Sinclair from HP 8710 All in One Very nice printer works quietly and swiftly... Im glad i bought this printer, in surpasses my last printer.
Date published: 2019-04-12
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Can a document that was printed weeks ago be recovered?

Asked by: Anonymous
Thank you for your question! Probably not, but please reach out to HP Support for assistance just in case. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

Missed placed my power cord where can I buy another one plz

Asked by: Vonnie68
For assistance with a lost power cord for printers, please visit the HP Technical Support Website at this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2023-02-13

Where do I find the PIN number on my HP Officejet 8710 printer?

Asked by: Aliibro
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

How to load tonner

Asked by: Sanzo
Hello. Thanks for your question. Here is a video on how to change the ink cartridges on the HP Officejet Pro 8710 printer: https://youtu.be/AkK1mDKaZAw If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

How do I fix "Paper Problem"? I was trying to copy on Classic Crest paper, but even regular 20 lb test won't work now.

Asked by: Anonymous
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-06-24

HP8710 is jammed, cannot get it to work says there is a paper jam. I have done everything suggested and still won’t work, there is no paper in it

Asked by: Tweezie
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-03-31

can this device print a mirror image? where do I execute that?

Asked by: micw
Hello. Thanks for your question. Here are some instructions: https://support.hp.com/us-en/document/bpa00482 If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

wich ink is compatible for officejet pro 8710 ??

Asked by: lalale
Thank you for your question! This printer uses the HP 952 model inks!
Answered by: HP Team Grant
Date published: 2023-05-27
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