CUSTOMIZABLE
Screen Size14"
- This product has been discontinued.
- Windows 11 Home
- AMD 3020e (1.2 GHz base clock(2h), up to 2.6 GHz max boost clock(2i), 4 MB L3 cache, 2 cores) + AMD Radeon™ Graphics
- 8 GB DDR4-2400 SDRAM (1 x 8 GB)
- 128 GB M.2 SSD
HP Laptop - 14z-fq000 is rated
out of
5 by
307.
Rated 1 out of
5
by
KatieBear from
Slow
Super slow, barely had anything on it, and it literally could not function as a computer without a five minute buffer
Date published: 2023-07-26
Rated 2 out of
5
by
New customer too from
Slow
The typing is slow to respond and often doesn't input letters when pressed
Date published: 2023-06-06
Rated 5 out of
5
by
Anonymous from
Simple and practic
I love it...very fast compact...just what I wanted...
Date published: 2023-05-21
Rated 5 out of
5
by
Thé Van Tran from
Mr
It's very good laptop for the price and it's performance
Date published: 2023-05-19
Rated 4 out of
5
by
Trippyhippy from
Overall rating
It’s a little on the slower side, but it ultimately gets the job done. It can even run minecraft and cloud play forza horizon five with minimal issues. I didn’t get mine for gaming, yet I had to try it out.
Date published: 2023-05-11
Rated 3 out of
5
by
mommy5 from
HP laptop
it's lagging a little bit even after all updates installed
Date published: 2023-05-03
Rated 5 out of
5
by
Good Student from
Good laptop
This laptop fits my needs and is what I had imagined
Date published: 2023-05-02
Rated 1 out of
5
by
MeetMyK9 from
cant play games
everything i do it lags i cant even play roblox without lag i cant move and i have really good internet.
Date published: 2023-03-28
Rated 1 out of
5
by
JSJZMAIETTA from
DONT BUY THIS
DONT BUY IT - VERY SLOW AND CAN ONLY RUN ONE PROGRAM AT A TIME. HP WILL MAKE YOU TROUBLESHOOT WITH THEM VIA CHAT OR ONLINE UNTIL YOUR RETURN WINDOW EXPIRES AND THEN YOU ARE LEFT WITH A TERRIBLE LAPTOP AND NO ABILITY TO GET YOUR MONEY BACK OR A REPLACEMENT
Date published: 2023-03-15
Rated 3 out of
5
by
Tom S III from
Decent
Decent laptop. Certainly not the fastest. The display is tolerable. The keyboard does feel pleasantly responsive and smooth. I would recommend adding some ram to the laptop and memory. Overall decent for the price tag. It will get the job done if you're looking to do stream shows, surf the internet, or do light work. I will mention that I ordered directly from HP. They did not send me the laptop on their original timetable. It was a couple weeks late, so keep that in mind if you have a timeline where you need a laptop by a certain date.
Date published: 2023-03-03
Rated 1 out of
5
by
Aly H from
Cheap materials used
the mouse keys get stuck multiple times a day. beyond annoying and super disapointed. won't buy hp again.
Date published: 2023-02-11
Rated 1 out of
5
by
MinNH from
Initially worked well, but not even a year old and network card seems shot
Initially was going with two stars, but this is being overly generous. It's more like 1 star or less. My needs are simple, so I don't buy expensive high end laptops. HP has been the only PCs used for MANY YEARS, but lately these laptops are not worth the money, as low as the cost may be. One purchased around 2013 lasted a long time. It's replacement had to be replaced in about 2 years because of a design flaw. The battery in that one isn't replaceable and when it's dying/dead, the laptop won't work even when plugged in. THAT is stupid. I don't even need the battery, but it won't work with a dead battery despite having power!!
THIS laptop isn't even a year old. Shortly after purchase, fiber service was newly available. A few months later, after several service calls, we determined it wasn't fiber service but the network card that was wreaking havoc. Unable to completely load web pages, errors never seen before, very low or no internet service, yet my phone had great reception on the same WiFi. Purchased a USB adapter and used a LAN cable to connect, turning off WiFi. This resolved the issues, BUT now the same slow, no load and very low speeds are being observed. Suspect this will eventually prevent online access.
Since it is still under the 1 year warranty, I'm sure someone will suggest I contact you to get a repair done - that may be, however it would likely have to be sent to you ($$$) and meanwhile I'd have NO laptop. Poor quality to have something fail within a few months, and get worse before the year is up!
If this needs replacement, it may be time to find another MFG. My needs ARE simple, but I can't keep buying new laptops every 1-2 years - this is ridiculous.
Date published: 2023-02-05
Rated 3 out of
5
by
User Name from
Just OK, not what was described or expected.
Expected more
Date published: 2022-12-26
Rated 5 out of
5
by
Jimbo67 from
Runs well
Runs well for my purposes: web surfing, email, taxes, documents. I am not a gamer, so no clue about that. Otherwise, I recommend it. I also like the size and weight...not too heavy, and not so light that it feels flimsy.
Date published: 2022-12-22
Rated 5 out of
5
by
MLBde from
Great buy
The laptop with Windows11 works great. This is all I need in a computer as it is just for personal use
Date published: 2022-12-22
Rated 4 out of
5
by
Alex112 from
Good deal
Decent laptop for the price, but not as fast as I would like!
Date published: 2022-12-18
Rated 5 out of
5
by
hedges from
good deal
easy to use
Date published: 2022-11-07
Rated 4 out of
5
by
Mispa from
Inexpensive but Efficent
So far so good. I am enjoying it.
Date published: 2022-09-23
Rated 4 out of
5
by
Gloria H from
HP Laptop
I was a little disappointed with the keyboard layout. I am not a fan of Windows 11. I guess I will get used to it as I become familiar. I basically brought to use for my home base travel agency, so for this purpose it will be okay. I do like that it is lightweight and fits into a tote bag, so I do not need to purchase a laptop bag. For the price it will serve my purpose.
Date published: 2022-09-19
Rated 5 out of
5
by
Soraya Gaddy from
Peferomance
The laptop works great
Date published: 2022-09-09
Rated 2 out of
5
by
Anonymous from
😡
I’m still waiting for other shoes to drop. It was great at first, but idk
Date published: 2022-09-08
Rated 5 out of
5
by
Frogs242 from
Great laptop
Works well. Perfect size. Great operating system.
Date published: 2022-09-03
Rated 1 out of
5
by
Gdorants from
Disappointing
as soon as i turn on the laptop CPU is already at 100% capacity just due to basic window applications that you cannot close in task manager since it could corrupt the laptop. All startups have been disabled but the CPU is always at 100%. Can’t watch a simple youtube video without it stuttering. Very disappointed since it was a laptop for school.
Date published: 2022-08-11
Rated 5 out of
5
by
Big Mack from
Just a great laptop
Love it. Love the lighted keyboard better than my old one.
Date published: 2022-08-06
Rated 3 out of
5
by
Ayyy from
Not touch screen
I thought it would be touch screen for $306, but no.
Date published: 2022-08-03
Rated 4 out of
5
by
Anonymous from
A good simple laptop
The machine works as intended. Good simple laptop for web surfing, word processing and streaming. Not built for heavy graphic intense tasks but also not billed as such. For the price, a good machine. Shipping is from China so if you need it quick, you should go to a local store to purchase.
Date published: 2022-07-15
Rated 5 out of
5
by
Pastor Larry from
HP 14 laptop
This is a good, functional laptop in a nice, small package. I'm very pleased with it.
Date published: 2022-07-15
Rated 1 out of
5
by
Waiting4MyLaptopToLoad from
Insanely slow
Steer clear of this laptop. The slowest laptop I’ve ever used. It takes 5+ minutes for a tab to load (if you’re lucky!!!) and most of the time it just freezes. All I ever come across is “page unresponsive” or “failure to load page.” Now, to the good parts of this laptop is that it’s lightweight, the screen is pretty wide, audio is loud and clear. Overall, it’s not a laptop I would recommend to others.
Date published: 2022-06-16
Rated 2 out of
5
by
Chrisssssssssssssssssssss from
Keyboard and CONSTANT Updates - Annoying
Keyboard design - See photo. The amount of times I accidentally hit the "home, pg up, pg dn, delete," and the power button is so frustrating. I'll be typing an email then suddenly jump to the beginning of the sentence, unknowingly, where I will continue to type. Then I have to undo that before I can continue with the email. Why put all these keys next to others that are so commonly used like "enter and backspace"... Would make more sense to me if the keys were instead replaced by volume and brightness controls.
Lastly, I understand the need for auto updates. However, unless you are religiously restarting your HP, it will hold the updates until your computer is forced to move at a snail's pace thus forcing you to restart it. At which point the update will take anywhere from 30 minutes to an hour. I'm partly to blame because I only restart my computer or kill the battery like once a week. But it is soooo annoying when I get to work on a Monday and have to wait an hour before I can start doing anything.
Thank you for listening to my Ted Talk.
(This laptop was bought for me by my employer. I did not choose this)
Date published: 2022-05-27
Rated 1 out of
5
by
Jipp from
Adapter incompatible/faulty, hp refused exchange..
Ordered extra adapter, hp refused to do exchange..
Date published: 2022-04-15
Rated 2 out of
5
by
Tangatangs from
Basic laptop
Overpriced for its quality and design. Better laptops from other makers.
Date published: 2022-03-13
Rated 5 out of
5
by
Nikole from
Laptop
Great little laptop for the price. Perfect for my kids school work and light gaming.
Date published: 2022-03-02
Rated 4 out of
5
by
Anonymous from
Great home laptop
Bought this as a gift and the recipient was very happy. Easy to set up and use. Nice light computer that does it all
Date published: 2022-02-25
Rated 2 out of
5
by
Jon J from
Slow after a month
Was good at first, but started lagging and slowing down after a month. At thats just with simple web browsing use.
Date published: 2022-02-04
Rated 5 out of
5
by
SHiii from
A great gift
Bought this as a Christmas gift for my daughter... She loves it!
Date published: 2022-02-01
Rated 4 out of
5
by
RNolla from
Good product
It's a good little computer. Love the battery life. Size and weight is perfect.
Date published: 2022-01-31
Rated 5 out of
5
by
AmandaA1 from
Great laptop
Love it! Perfect for my 4th grader! She loves it!
Date published: 2022-01-28
Rated 4 out of
5
by
Valley Girl 777 from
I like it!
I like this lil laptop. It is very convenient and I'm happy with my purchase!!!!
Date published: 2022-01-19
Rated 5 out of
5
by
SUEB1600 from
The grey machine. I would definitely recommend it
I'm so glad that I chose this laptop because it's so easy-to-use.
Date published: 2022-01-18
Rated 1 out of
5
by
Ldobbs from
Nope
Very slow i had to reset it. Trouble shoot and youtube videos, prob too late to return it. I will keep trying. Got this for a class I cannot use cromebook for.
Date published: 2022-01-05
Rated 2 out of
5
by
Anonymous from
just go to BestBuy
can't download somethings, the part between the keyboard and face is loose.
Date published: 2022-01-03
Rated 5 out of
5
by
Ken from St Joe MO from
My go to brand
I have used no other brand since the company I worked for bought our first computers in the early '90's. I've found them to be very dependable and the tech service is unbelievable. I would recommend HP products to everyone. I've also used several HP Photosmart printers with the same results. I also signed up for Instant Ink for my printer, so I don't have to worry about running out of ink. I'm an 84-year-old male that needs a dependable computer for communication, as I have a serious hearing loss.
Date published: 2021-12-30
Rated 5 out of
5
by
Hwood513 from
New Laptops
Very functional, fast processor and Windows 11 installed!
Date published: 2021-12-30
Rated 4 out of
5
by
Liza P from
Pretty good but perhaps it is made more cheaply th
I love the size and that it is also a touchscreen. I have only used it for a couple hours so far but it seems that there is a slight delay in start up which I don’t like. And I feel like the shell is a little bit cheaply made. When I press the buttons they seem kind of like a cheap plastic. This is the first laptop I’ve ever owned so perhaps that is normal but it just seems like lower quality than all the previous desktop set ups I’ve used in my life
Date published: 2021-12-29
Rated 5 out of
5
by
Sister Mary from
Best purchase in a long time !!!
I am thoroughly enjoying my new laptop. I purchased it about a month ago and it is giving me opportunities to look for remote employment due to my disabilities.
Date published: 2021-12-17
Rated 5 out of
5
by
OneGreaterThanU from
Great buy for the money.
Bought this a few months back but due to working on the road year round , sometimes working even more when I get to be home, missing deliveries that get delayed for a few days after I had planned on having it before leaving for work again....I think it's a great laptop (just opened it up 2 weeks ago and have only used it 3 or 4 times) so for the amount of money it's a great buy. All jokes aside, great looking, lightweight, and has an awesome battery life. Will test it out better within the next few weeks.
Date published: 2021-11-26
Rated 5 out of
5
by
Anonymous from
HP 14 inch laptop with windows 11 Microsoft Office
Outstanding laptop easy to use and navigate. Best ever
Date published: 2021-11-14
Rated 2 out of
5
by
Lorene1945 from
Disappointment
I purchased because the keys on my last HP are sticking. The original one I wanted got out of stock so I ordered another one which I thought had a disc drive. I tried to return it. That was not allowed. You can be sure I will not get another HP and this was my third.
Date published: 2021-11-14
Rated 5 out of
5
by
Adiline from
Great product!!
I love my new laptop. Met all my expectations. Its sleek and easy to use
Date published: 2021-11-14
Rated 3 out of
5
by
Rolli from
HP notebook
I bought this product specifically thinking it had a touch screen, it does not. The specs said it had a touch pad. I wish I would have known the specs were referring to the mouse pad.
Date published: 2021-11-14
OK, you can not publish my question, but can you answer it ? My laptop is still only a black screen and it gets power but won't turn on, how do I get the screen to turn on ?
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Date published: 2023-03-12
Hi, is this laptop got enough memory and will have good speed…I want to get Hallmark card software …will it work in this laptop
Thank you for your question! As system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations! This laptop is a customizable laptop and can be configured to work with software. For customizable options and pricing, click Customize and Buy today.
Date published: 2023-04-26
WAS just wondering if on HP model 14z-fq000 after 30 day trial of Mc Afee live safe if you are required to keep subscribing to it, or can you use your own preferred security? It states in details subscription required for live updates afterwards?
This HP Laptop - 14z-fq000 comes with a 30-day free trial for McAfee. You are under no obligation to use this software.
Date published: 2023-05-27
is it new?
The HP Laptop - 14z-fq000 is assembled when purchased. Thank you for your question!
Date published: 2023-04-21
Looking for a replacement ssd for this unit, impossible to find on your website. I have a customer who is in need of one, less than a year old. SN scd103r941can you please link me to specific webpage or tech support thanks in advance!
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
does it come with 64 bit operating sydtem
Yes, this HP Laptop - 14z-fq000 will have a 64-bit Operating System. 64-bit Operation Systems are now standard.
Date published: 2023-04-03
Can you connect an exterior microphone AND headphones in at the same time?
Thank you for your question! The HP Laptop - 14z-fq000 features a combo headphone/microphone combo port as most headphones today feature a microphone. For other options, a USB headphone or microphone can be used along with a standard jack-compatible audio device.
Date published: 2023-05-27
Can I order even if I am from the Philippines?
Thanks for your question! At this time, we ship to the 50 U.S. states and Washington D.C. We are unable to ship to P.O. boxes, private mailbox stores, United States territories, or addresses outside the U.S. APO and FPO shipping options are available for military members.
Date published: 2021-11-23
We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.
Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.
HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.
The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Enpirion, Iris, MAX, Intel RealSense, Stratix, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.
In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.
HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards
*America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.
“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/
Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models
The personal information you provide will be used according to the HP Privacy Statement