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Engineered for SustainabilityHP Envy x360 2-in-1 Laptop 16, Windows 11 Home, 16", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, 2K, Glacier silver
Screen Size16"ColorGlacier silver
- Windows 11 Home
- Intel® Core™ Ultra 7 processor
- Intel® Graphics
- 16 GB memory; 1 TB SSD storage
- 16" diagonal 2K touch displaySee all Specs
HP Envy x360 2-in-1 Laptop 16, Windows 11 Home, 16", Touch screen, Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, 2K, Glacier silver is rated
out of
5 by
167.
Rated 5 out of
5
by
AnneP from
Product reliability and excellence
This was a really good deal for what I got. Delivery was excellent, on time and product is perfect
Date published: 2025-03-05
Rated 4 out of
5
by
G-man 2 from
Good Laptop
Shipping was fairly quick. Registration was a little buggy for the laptop. Otherwise, so was fairly painless.
The screen is very nice. Keyboard feels good...could use to be backlit though. Touch screen and stylus is good. Battery is ok. Overall, it's a good laptop.
The extended warranty registration was not good. It was supposed to be automated, but never got the email confirmation. After 20 minutes in a chat, I was told to call a number. It was quick on the phone, but again, still waiting on the confirmation email.
Date published: 2025-02-26
Rated 2 out of
5
by
Disappointed User :( from
Boot Problems
Computer had boot problems within a week of using. I would be working on something then it would show the blue screen. Upon restarting, the laptop would say it could not find a hard drive. No diagnosing steps would work. If it wasn’t that error, I got the CMOS checksum is invalid. The fix was to disconnect and reconnect the SSD. I haven’t had any issues yet since then.
Date published: 2025-02-23
Rated 5 out of
5
by
Janet L 1954 from
Easy to use very user friendly
High color and quick
Date published: 2025-02-19
Rated 5 out of
5
by
xtrak from
like the speed
great machine
Date published: 2025-02-16
Rated 5 out of
5
by
B Cender from
with my old one, took forever to update, I love the speed. Need to learn windows 11 tho
No problems with the system. Nice and fast, my old one was windows 7. Fast start ups
Date published: 2025-02-03
Rated 5 out of
5
by
Bofus_ from
Plenty of Storage and RAM
Windows 11 uses more memory than Win 10. 32 GB RAM gives plenty of room for apps after OS loads. Pen works well with apps and is smooth. Display (400 nits) looks very good. Battery life much better than my previous ENVY laptop.
Date published: 2025-01-26
Rated 1 out of
5
by
Twd Davis from
Sent me the wrong laptop. Hewitt Packard sucks.
They sent me the wrong laptop after I told the guy at least 10 times I needed a 10 keypad on the keyboard
Date published: 2025-01-23
Rated 2 out of
5
by
Lyna from
Doesn’t have warranty
Why does my laptop doesn’t have a warranty? I even tried manually searching it up with the product number but keeps telling me this product does not exist 😩
Date published: 2025-01-18
Rated 1 out of
5
by
Amy 74 from
Very disappointed with the service to get a replacement
I ordered this Envy the middle of December. It was defective when it came, would not start and when it did start, it would freeze up right away. I went through all of the proper steps to get it replaced and I still do not have a computer and it’s the middle of January. Very disappointed! It is very hard to actually talk to a “person” with cuz service, but when I do, they are very friendly. No one has been able to speed up the process to get my replacement.
Date published: 2025-01-17
Rated 4 out of
5
by
FLtraveler from
Nice Laptop
Nice laptop but lacks manual/tutorial on features such as included pen.
Date published: 2025-01-12
Rated 1 out of
5
by
Very Not Happy from
Laptop does not connect to monitor
This new HP Envy laptop cannot connect to a monitor via a USB-C to USB-C cable. Even my 5 year old laptop (also a HP Envy laptop) can connect to the same monitor.
When calling HP Support, they would not help at all, only saying that I have to buy another product, the docking station, for my new HP Envy laptop to connect to this monitor. Keep in mind that my old HP Envy laptop, and I tried my sister's newer HP laptop, were both able to connect with this monitor without having to purchase a docking station.
I had HP Support Case Number 5136699844. The technician on the line did not help at all and ended up hanging up on me. He closed my Case even though he told me that he would email me notes as a reference for future calls with HP.
Date published: 2025-01-09
Rated 1 out of
5
by
Anonymous from
Laptop issue in just one day of out of warranty
I bought an HP ENVY 360 2-in-1, and it took automatically updates and shuts down during Windows updates, then not restarted back. Just one day after the warranty expired, HP support isn't helping me. They're asking for a service fee and claiming it's a hardware issue. This is a pricey laptop, and it's frustrating that it stopped working right after the warranty ended. Its very bad for HP customer. even i am very loyal customer of HP
Date published: 2025-01-06
Rated 5 out of
5
by
stu bee from
NIce new maching
It's a wonderful and light machine. Quite quick too. I'm still having registration issues, so be careful. This is my first touch screen and I'm learning to use it.
Date published: 2025-01-05
Rated 4 out of
5
by
Imezb from
6 months No Refund for The One I Returned / No Complaints From One Manager
I bought 2 of these laptops back in July for a couple of managers I work with, and I haven't heard anything good or bad from the manager who decided to keep this laptop. No News Is Good News. One of my managers thought it was a little heavier than he wanted and the screen didn't swivel all the way around like most 2 in 1 laptops, so he decided to have me return it and I bought him a different model.
I bought it through the Lenovo site but it was fulfilled through Best Buy. I liked that I could pick it up on the way to work, and I was able to return one by dropping it off on the way home. Everything seemed normal, when I returned it and got a receipt and a confirmation email that it was successfully return.
A couple of months go by and my finance department reached out saying they never got the money refunded. I reached out to Lenovo support and got bounced around but no resolution. They told me to reach out to Best Buy, the Best Buy said, No you have to get the refund through Lenovo.
I finally got someone from Lenovo to get a ticket put in but then I got an email a few weeks later saying there was a problem and they couldn't refund me the normal way, and sent me an Excel spreadsheet for a Wire Transfer. It looked scary so I reached out to my Financial Department and they gave me the information to fill out the form. I reached out to the support person 3 weeks later because we still hadn't gotten the refund.
I had to spend more time getting it escalated to someone who sounded like they knew what that were doing and pushed it through. It's been a couple weeks since that guy helped me and still no refund 6 months later.
I've never had a bigger hassle trying to get a refund from a company!!
Date published: 2024-12-17
Rated 1 out of
5
by
AJ ST from
Bad charger and no warranty
Can not find warranty and the charger given stopped working after 2 months
Date published: 2024-12-16
Rated 1 out of
5
by
SENIOR REVIEW from
Directions for Setting up
WE SENIORS NEED DIRECTIONS ON SETTING UP
WE WILL PAY FOR THEM !!! The Product hasn’t been used yet for that reason …. While. I wait ….. for SOMEONE ELSE TO DO SOMETHING I COULD DO WITH INSTRUCTIONS !!!!!
Date published: 2024-11-03
Rated 1 out of
5
by
Anonymous from
Warranty probkem
I purchased the lap top in September and yet I am told the warranty expires at n August. When I bought the products I was told I had a year warranty not 11 months
Date published: 2024-10-22
Rated 5 out of
5
by
JT TJ from
Great Laptop
The HP Envy x360 is the only Laptop i used. It came with a fast processor, I hope it last many years as my previous one. It was the perfect size and within my budget. The shipping was a lil slow but it was all worth it.
Date published: 2024-10-02
Rated 5 out of
5
by
world traveller from
HP Envy x360
HP Envy x360 Laptop is just great, fast, powerful, with lots of storage space and memory. this is a great laptop which I use on a daily basis throughout the day and night.
Date published: 2024-09-28
Rated 5 out of
5
by
Is3la from
Worth it!!
Absolutely loved
Date published: 2024-09-27
Rated 5 out of
5
by
Kat L. from
Great for college students
I was looking for a laptop over the summer for back to college and I thought this one was really nice. The screen size, 16 inch, and the 2-in-1 feature really caught my eye and I’m happy with my choice. I decided to customize mine so that it could fit my needs as an Information system’s major. Mine runs with a 32 gb ram so it’s pretty fast for all my excel, word, and other Microsoft needs. I’d recommend to upgrade the nits from the 300 nits. I regret not doing it so much, but I’m okay with it after purchasing an anti glare screen protector. My order came with the MPP 2.0 natural silver pen and as you can see in the photos, I am a big fan. There’s so much room on the laptop screen to take notes and draw if you’re creative like me! I love how big the mouse pad is and it runs really smooth. I love the way the keyboard feels as well. I am truly so happy with this laptop and even though, I’ve only been using it for 3 months, I’m so sure this was the right choice.
Date published: 2024-08-30
Rated 5 out of
5
by
JayCF from
Great buy
Just right
Date published: 2024-08-24
Does the touch screen allow for pressure sensitive pencils? I mean does it register the pressure you're pushing with the pencil?
Thank you for your question! Yes, the HP Envy x360 2-in-1 Laptop 16 is compatible with pressure sensitivity. The HP Rechargeable MPP 2.0 Tilt Pen is recommended for this function and can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-rechargeable-mpp-20-tilt-pen
Date published: 2025-04-18
When first available?
Hello. Thanks for your question. This HP Envy x360 2-in-1 Laptop 16-ac0097nr has been available since March 2024.
Date published: 2025-02-18
is the memory upgradeable? Is the video upgradeable or is it possible to install a dedicated graphics card
Thank you for your question! No, the RAM on this HP Envy x360 2-in-1 Laptop 16 is onboard and cannot be upgraded.
Date published: 2025-04-10
How long ago did this laptop come out? Does it come with the tilt pen? Lastly will it last me my 4 years of college?
Hello, Julie. Thanks for your question. The HP USB-C Rechargeable MPP2.0 Tilt Pen is optional. That means it is not included.
This HP Envy x360 2-in-1 Laptop 16-ac0097nr came out in March 2024.
We recommend looking at the requirements for your major to be sure you are getting something that will last for college and beyond.
If you need further assistance, we recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html
Date published: 2024-08-15
Poly Studio Audio with dual speakers any good
Thank you for your question! "Audio tuned by Poly Studio" in HP laptops refers to a collaboration between HP and Poly (formerly known as Plantronics) to provide enhanced audio quality, especially for video conferencing, with features like AI noise reduction and dynamic voice leveling for clearer, more immersive sound. For more information, visit this link: https://www.hp.com/us-en/newsroom/press-releases/2024/hpatces-live.html
Date published: 2025-04-04
Can the RAM or SSD be upgraded at a later date?
Thank you for your question! This HP Envy x360 2-in-1 Laptop 16-ac0097nr features onboard RAMand cannot be upgraded after purchase.
Date published: 2024-12-09
Does this include a charging cable
Thank you for your question! Yes, this HP Envy x360 2-in-1 Laptop 16 includes a 65 W USB Type-C® power adapter.
Date published: 2025-05-02
How long is this computer on sale
Thank you for your question! This forum does not have pricing or inventory information. For assistance, please get in touch with HP Store Customer Service at this link: https://www.hp.com/us-en/shop/cv/customerservice
Date published: 2025-05-05
