Rated 5 out of
5
by
susjean from
Results are perfect
I have no complaints with this ink. My printer runs smoothly and results are perfect
Date published: 2026-06-28
Rated 3 out of
5
by
auerchiro from
Too expensive!
Gotten too expensive! I’ll be looking for alternatives.
Date published: 2026-05-28
Rated 1 out of
5
by
Anonymous from
Cartridge won’t print
Same as the other, won’t print
Date published: 2026-04-24
Rated 4 out of
5
by
Anonymous from
Product good, customer service bad
The ink is great, but the "Instant Ink" program is run by the Keystone Cops. They *still* haven't gotten things straight on our subscriptions. My wife and I have separate printers for our two offices, but HP can't figure out that our two ink subscriptions are for two separate printers. We keep getting notices that our subscription has lapsed--this despite numerous phone calls with HP reps. HP is lucky it's product is good, because it's customer service is baaaaaad. If you get one, prepare to spend a LOT of time on the phone with customer service people.
Date published: 2026-04-01
Rated 1 out of
5
by
Minus One from
Buyer.Double check your order, when placing same
I ordered two, and received one.I sent an email requesting the second be sent,No response.I was only charged for one.
Date published: 2026-03-29
Rated 2 out of
5
by
Anonymous from
HP ink is way too expensive
After buying an off brand cartridge, I realized i couldnt use it because HP requires a chip in the cratridge for it to function in an HP printer. Not sure if that is being held hostage or the definition of blackmail....
I will do more research and buy a new Non-HP printer (cheaper than what I can buy new cartridges from HP)....
Cartridges work fine and install was easy....
Date published: 2026-03-15
Rated 1 out of
5
by
stubbsf15 from
Ink cartridge replacement
Purchased ink and had it ready to replace my old ink 966XL cartridge within 3 minutes of it running out. Once it was swapped, the printer suffered supply error that could not be corrected through conventional troubleshooting methods issued by HP. This, in my opinion, was a software imbedded planned obsolescence because my printer had exceeded the the lifespan expected by HP. No issues with printer until ink cartridge was replaced…this is the first 962XL cartridge since 966XL had been phased out and no longer available through HP. I doubt I ever buy from HP again. This is a big company chasing dollars not loyalty. It’s a bad look as a brand the public trusts for reliability.
Date published: 2026-02-28
Rated 5 out of
5
by
billiam1946 from
Great Product
I've been using these HP-962xl ink cartridges for several years. What I can really say is that "They work real fine and last a long time!" I have two printers that use these cartridges and they work great in both printers.
Date published: 2026-02-12
Rated 1 out of
5
by
Eli Sh from
Such a scam
If I had it to do all over again I would never buy this printer. The fact that you are forced to buy HPs overpriced printer cartridges is so scummy.
Date published: 2026-02-11
Rated 5 out of
5
by
Anonymous from
A must for My printing needs
This is a must for my printing needs. I love the XL size, fewer cartridge changes! It loads fast and I get the great quality from hp that I have come to expect. Thanks for a great product.
Date published: 2026-02-04
Rated 4 out of
5
by
Mgakwan from
Cost
Cost is exorbitant and we have no options that will work successfully in the HP printer
Date published: 2026-02-04
Rated 4 out of
5
by
Sarcasm is good from
Ink-ling
It's ink. It works. What else is there to say
Date published: 2026-01-28
Rated 3 out of
5
by
Scott Insurance agency from
Price is to high
You need to cut the Price
Date published: 2026-01-17
Rated 5 out of
5
by
Teriza from
XL Ink Cartridges
The HP 962XL ink cartridges are the size that I prefer but other than the black ink they are hard to find.
Date published: 2026-01-14
Rated 5 out of
5
by
Les Krammer from
HP brand Ink for HP printers
HP printers are designed as a system with HP ink.
It all just works, flawlessly.
Date published: 2026-01-03
Rated 3 out of
5
by
Clemn from
Great Ink-High Price
The ink is great. The price not so much. Can’t use off-brand or printer eventually recognizes it and locks up, forcing the HP purchase to print. That feels wrong especially when it’s 2x’s the cost. Not cool HP.
Date published: 2026-01-01
Rated 5 out of
5
by
TX user from
HP ink
Works as expected
Date published: 2025-12-20
Rated 1 out of
5
by
Why do I need a name? from
HP’s ink cartridge shipping is unreliable
My first ink cartridge order (HP shipped via DHL) took 2 weeks to get delivered and not the 3-5 days as advertised. My second cartridge order was lost by DHL and I never got the cartridge delivered at all. I will no longer order ink cartridges from HP.
Date published: 2025-11-26
Rated 5 out of
5
by
Only use HP products. from
HP has the best printer ink.
HP has the best computers, printers, and ink!
Date published: 2025-11-01
Rated 1 out of
5
by
Anonymous from
Received WRONG ink cartridge
For many years, I have ordered only HP ink cartridges online for my HP Office Jet Pro 6978. The convenience of ordering online with free shipping has been super convenient. My order on Sept. 30, 2025 I ordered 902 Highy-yield black ink cartridge online; on Oct. 24, 2025, I was sent 962 ink cartridge. The wrong cartridge. But Courtney through Chat online corrected the issue. And another HP employee over the phone sent me the FedEx label free shipping return label to me. So the problem was resolved. I'm awaiting a credit of $69.91 for the incorrect cartridge that I sent back to HP when HP receives it.
Date published: 2025-10-30
Rated 2 out of
5
by
Anonymous from
Way too expensive
The HP 962XL cartridge works well, but way too expensive.
Date published: 2025-10-28
Rated 5 out of
5
by
Jimbonagasanb from
unexpired ink
I buy from HP direct to assure unexpired ink cartridges
Date published: 2025-10-01
Rated 5 out of
5
by
Anonymous from
Predictable
Good, consistent quality
Date published: 2025-09-24
Rated 5 out of
5
by
Edgy from
My printer works best with HP ink. Never smears!
Best ink. I tried others which smerar and do not provide true color.
Date published: 2025-08-31
Rated 5 out of
5
by
Anonymous from
HP ink is the best!
I love HP ink. Excellent product. My pages look beautiful because of HP. It is long lasting and the quality is excellent. The print pops off the page. Thank you HP!
Date published: 2025-08-16
Rated 1 out of
5
by
Marnie A from
NEVER AGAIN!!!
Printer worked fine until I got new cartridges then even replacing them 2x the printer would not recognize them. I've had HP for decades and they've all been designed to fail. After spending countless years and an obscene amount of money, I'm done. I refuse to contribute one more cent of my hard earned money on your inferior products and customer service LOL don't even get me started.
Date published: 2025-07-27
Rated 4 out of
5
by
Iva L from
Black XL 962 ink
I like the product but feel it is highly overpriced
Date published: 2025-06-05
Rated 5 out of
5
by
GaryJay from
It Pays to buy the Original
I have tried to use after market cartridges in my HP printer and even though they claim they will work, they do not. By using original HP ink I know I will be printing as soon as they arrive. I like the quick free delivery which means I won’t be down for long.
Date published: 2024-12-26
Rated 5 out of
5
by
CharliJ from
Don’t waste money buying cheap
All originals which are the only ones that work in my hp printer. I tried ordering elsewhere and got half-full cartridges that the printer rejected…what a waste!
Date published: 2024-12-21
Rated 5 out of
5
by
Anonymous from
Ink Cartridge
Good product - easy to install
Date published: 2024-11-20
Rated 5 out of
5
by
Alaska Real Estate King from
Just go HP
After shopping and hustling to try to beat HP pricing and getting second rate product, I just gave up and got fair pricing and super fast delivery, direct from HP.
Date published: 2024-11-17
Rated 3 out of
5
by
NicknameJS from
High price quality ink.
The HP ink cartridge is high quality, but is much too expensive.
Date published: 2024-10-30
Rated 5 out of
5
by
Pello from
Original cartridge usage.
The cartridge is lasting better than the previous one. Yeah!
Date published: 2024-06-21
Rated 5 out of
5
by
Yenwak from
Black inc
It is working perfectly. I liked it so far.
Date published: 2024-06-15
Rated 5 out of
5
by
Hawaiidoctor from
Satisfied customer
Awesome online ordering experience
Date published: 2024-05-29
Rated 5 out of
5
by
Matt1269 from
ink value
HP ink is a good value and lasts a while.
Date published: 2024-05-20
Rated 5 out of
5
by
Ampy from
The original
The 962XL High Yield Black is the best option for your HP printer. I recommend this product 100 percent
Date published: 2024-05-04
Rated 1 out of
5
by
JB.. from
Waste of money
It would be nice if you’ve didn’t have to spend 100.00 for a black cartridge that you can’t use alone. You have to have all four cartridges in the printer to just use black ink. Very aggravating .
Date published: 2024-04-11
Rated 5 out of
5
by
gratefulmouse from
hp black ink
always buy the hp ink if you have hp printer please...i didnt once and that is why i had to buy a new printer. so this hp black ink works really well. i print out a lot of paper work...of course will buy again..
Date published: 2024-03-27
Rated 5 out of
5
by
VenaMay from
Great Usage
It will allow me to print at least 75-100 pages. The cartridge is easy to replace and begins working in minutes. Worth the money.
Date published: 2024-03-23
Rated 5 out of
5
by
Txvikar from
No muss no fuss order
Ordered whole suite of inks. Came in good time. Returned empty cartridges for recycle.
Date published: 2024-02-17
Rated 5 out of
5
by
Tech enthusiast from
Great Black Ink
This ink cartridge is amazing! It comes in a package. It works with my printer. And best of all, it has black ink! My pages now have something on them as a result of this cartridge. I don’t know what I’d do without it.
Date published: 2024-02-06
Rated 1 out of
5
by
cstauber from
Poor value
Not as advertised.
Date published: 2024-02-01
Rated 5 out of
5
by
Prefer not to say from
Fast order and receipt
Fast order and receipt
Date published: 2024-02-01
Rated 1 out of
5
by
Not a happy camper! from
Printer ink and associated printer software
When the class action lawsuit happens, I would like to participate. I order all 4 ink colors. Black in arrived and I replaced it in the printer. However, the printer still would not operate without the other colors even if I only wanted to print in black ink. What a scam! The other colors arrived about 2 weeks later. In addition, I had to reload the printer software to get my 2 printers to function. I am NOT a happy camper. I will never purchase another HP printer and if the corporate behavior continues, it will also be my last computer or laptop. I had a situation like this with one of Apples first computers. I have never purchased another Apple product again. Customers have options with many competitors. HP needs to think about there long game...is it really worth it!
Date published: 2024-01-29
Rated 1 out of
5
by
HP is a dump. from
HP is a disgusting and fraudulent company. Avoid.
HP is a disgusting and fraudulent dump of a company. I will never buy an HP printer again, and you should avoid HP at all costs.
Date published: 2024-01-17
Rated 5 out of
5
by
FYI by RLB from
Glad it's from HP!
They closed the Office Max near us, tried to order ink though another company and it was junk. So glad that I can order directly from HP. Price was comparable to others & free shipping. Shipping time was fine.
Date published: 2024-01-16
Rated 5 out of
5
by
Therjw from
New ink
Change easy.
Date published: 2023-12-20
Rated 3 out of
5
by
sadlongtimeuser from
Cost not worth it
good product but too expensive
Date published: 2023-12-14
Rated 1 out of
5
by
Jack6969 from
Delivery 😥
Product arrived two days late. I was assured it would go out express.
Date published: 2023-12-14