DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Prepaid shipping label, materials, and instructions
  • Convenient door-to-door service
  • Next Business day exchange
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HP 5year Next Business Day Response Advanced Exchange Large DisplayHardware Support is rated 3.7 out of 5 by 9.
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  • REVIEWS, PRODUCT
Rated 3 out of 5 by ClintonS from Has lots of memory, and was easy to set up. Two problems, my monitor would not work so had to purchase an adapter, and on top of that this stripped down version has no VGA port, so I purchased a HP Monitor to make sure I had one, though the adapter did work, so now I dont need the HP monitor I ordered. Second problem is that it only hooks up to the internet with an ethernet cable. It should be connectable to my Internet without a cable, this is a drawback. I would prefer that it attached directly without a cable. I was able to establish a wireless connection with my printer, but not the Internet. This is irritating.
Date published: 2020-11-29
Rated 1 out of 5 by Feefi from Terrible Screen keeps blacking out and shutting off. Does not work until I wiggle wires. A complete headache.
Date published: 2020-10-04
Rated 5 out of 5 by KBP1020 from Next business day replacement I have covered by HP products with Care Packs for several years now, including my monitors. I have had a need to replace a covered monitor that developed a vertical red line. The replacement process was fast and easy. I received my replacement monitor the next day and was provided everything I needed to return the failed monitor at no cost to me. I highly recommend the Care Pack because things can fail.
Date published: 2020-09-11
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  • REVIEWS, PRODUCT
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