DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]

4 Year Next Business Day Advance Exchange service for Officejet Mobile and 9025e series printers is rated 3.4 out of 5 by 15.
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Rated 1 out of 5 by Indy2020 from HP Website Is WRONG HP sold me this service pack and when I tried to activate it, they then said that it was not for my machine. The website listed my specific model number as one that the Service Pack was designed for. They then told me I could either cancel the purchase and get my money back, or not cancel it and not be able to use it.
Date published: 2023-02-15
Rated 1 out of 5 by Anonymous from Customer service I have been waiting for weeks to have my warranty updated to reflect what I paid for.
Date published: 2022-09-08
Rated 5 out of 5 by Anonymous from HAPPY CAMPER I purchased the care pack to cover my purchase above the standard warranty for my new HP 9025e series printer that is working fine. I have had trouble with multiple replacement (refurbished units) and my faith has been restored in HP product's, since someone with authority stepped in and saw my frustration and replaced my product to my satisfaction.
Date published: 2022-08-12
Rated 2 out of 5 by LNadler from Care pack hard to find and access I don't know how to access the HP Care Pack. The extended warranty is called Care Pack. It is a stupid name for extended warranty. it was hard to find on the web site to buy it also. Now I don't know how to access it.......
Date published: 2022-05-31
Rated 3 out of 5 by Onig from expensive printer. However, it is cheap looking. Cheap looking. Requires long downliading from the web for the drives. Monitor too small to read any text. Ink expensive. I have several hp printers. Yhis new one has a lot to be desired. I wish i could return it.
Date published: 2022-01-21
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