4 year Next Business Day Advance Exchange support for ENVY 6075, 6455, 7255e, 7855, 7955e & Tango printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
See Product Details
4 year Next Business Day Advance Exchange support for ENVY 6075, 6455, 7255e, 7855, 7955e & Tango printers is rated 3.9 out of 5 by 55.
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Rated 1 out of 5 by Stevewcoh from Waste of time Placed order for 4 year extension for printer. Even spoke with a HP rep only to be informed via email that device was not eligible to have this service.
Date published: 2023-09-17
Rated 1 out of 5 by RobertQ from Tech assistance for over a year. It took me until the day I purchased this product to get my connection issued resolved. After several phone conversation over the last year or more, I purchase this product and call in due to continuing connection issues. The assistant final configured my system to resolve the problem. I just find is strange that be past assistance were unable to do what she did prior to me buying additional products.
Date published: 2023-09-16
Rated 1 out of 5 by scheduled obliessence from scheduled obliessence Stopped printing cyan and yellow a week after the warranty went out. Purchasing an extended warranty and getting help has taken weeks. Things, especially expensive things, should last longer! Quit with the scheduled obliessence
Date published: 2023-09-09
Rated 5 out of 5 by Lucindy from Fast delivered next day The price was right and saved a trip to the ink store
Date published: 2023-08-29
Rated 4 out of 5 by Anonymous from As stated above, prints out more paper than needed. Already had to replace the black cartridge. Prints great but sometimes shoots out more paper.
Date published: 2023-08-05
Rated 5 out of 5 by Dog face boy from Excellent Excellent great
Date published: 2023-04-11
Rated 3 out of 5 by FrankJ from No real options Jury is still out on this, as I haven't had to use it, but in a remote location without Stores to replace products, felt it was necessary
Date published: 2023-02-07
Rated 1 out of 5 by Paula SPHR from Never connected. I dislike this printer so much that I am considering purchasing another.
Date published: 2022-09-08
Rated 1 out of 5 by Anonymous from Envy Printer I loved it but once I put new ink in that y’all sent me it doesn’t work and it’s a $300 printer that I just got two months ago
Date published: 2022-05-22
Rated 3 out of 5 by TSCW from So many problems, so little time. I've had to call HP tech services several times to "fix" whatever is going wrong with this printer. The small ink cartridge that came with it ran out within the first day, and I had to wait over a week to get new ones. It has had several instances where it will not connect to the wifi, the computer, or both. If it weren't for the free HP Ink, it would not get 3 stars.
Date published: 2022-04-16
Rated 5 out of 5 by life HP customer from Easy on-line ordering direct from HP The selection process was easy. The delivery was fast and set up was easy.
Date published: 2022-03-26
Rated 1 out of 5 by Bob RR from HP Care Pack Customer Service. 2 days after I paid for the Care Pack I was notified by HP that I could not have the plan so the terminated the plan. The reason they gave was because it would last longer than they would have parts for my printer as it was a 4 year plan. However they did not offer me a 2 or even a 1 year plan which would have ended before they stopped having the pats. It is a joke that nobody at HP had the common sense to see the solution.
Date published: 2022-03-23
Rated 4 out of 5 by bobmc from printer held up in the queue A few times the print was held up in the queue for some reason. I pressed the solution button and after a few tries and deleting the print job, it worked again but this is a semi recurring problem
Date published: 2022-03-14
Rated 3 out of 5 by A User from HP printer. Excellent printer, poor set-up support. .............
Date published: 2022-03-07
Rated 3 out of 5 by Dr Bliss from Works fine, but less amenities than previous model Works ok, but not as nice as the 4650, which had automatic page catcher and easy-to-read adjustments for printing darker, ink levels, etc.
Date published: 2022-03-02
Rated 2 out of 5 by bill g from getting to work after i had it for over 2+ weeks your tech support was very ineffective. we spent over 23 hours on the phone and they took my computer. never got it to work. i went out and got a usb cable and about hour later it starter to print.
Date published: 2022-02-28
Rated 5 out of 5 by The woman in the office from Wow It was so easy to set up! Put in paper, install the ink. Everything was done from my mobile. My history came right over and I install Wifi and other info in my phone! Amazing!
Date published: 2022-02-08
Rated 2 out of 5 by FrustratedCustomer from Disappointed So Far Support person had difficult time setting it up, dealing with legacy software from prior HP printer. Eventually got it going, partly on my own after support person disconnected.
Date published: 2022-02-06
Rated 5 out of 5 by KarenT from Excellent so far Works great. Set-up was a breeze. Love the white exterior.
Date published: 2022-01-24
Rated 4 out of 5 by Ihatethis from envy printer Happy so far with my printer. Everything works as expected, ste u was just a bit confusing but okay.
Date published: 2022-01-19
Rated 2 out of 5 by EMLE from Minimal features. This printer does not print on legal sized paper or automatically print two sided.
Date published: 2021-12-23
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  • REVIEWS, PRODUCT

does this plan cover hp envy 6455e

Asked by: tt1234
Hello. Thanks for your question. Yes, this HP Care Pack covers the HP Envy 6455e printer.
Answered by: HP Live Expert Cheri
Date published: 2023-07-09

does this include driver updates

Asked by: Homette
Driver updates for supported printers can be found for free on the HP Support Page. Go to this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2023-09-11
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