DIGITAL

  • Money back with no repairs!
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairs

HP 3 Years 3 Day Onsite HW Support with Risk Free for DT is rated 3.0 out of 5 by 5.
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Rated 1 out of 5 by Klepper from Waiting for HP Care Pack since November / 2020. I obtained my HP Care Pack - 3 year protection plan on November 30th, 2020, however I did not receive the information / details about this product. The initial explanation that I received was related to the holidays, they told me this process could take around 4 weeks. From Nov/30 to Dec/30 I understood and I was comfortable. When January 30th, 2021 arrived, and I have contacted HP multiple times and I have not seen my warranty updated on my HP support assistant, I have started to feel really uncomfortable. I got an omen computer for more than two thousand dollars, and in order to protect my investment, I decided to acquired the HP 3 year protection plan. Specially when this computer does not turn off, or when I try to place it on sleep mode, just the display goes to sleep but the computer is still running, until I have to manually turn it off; if I do not do that, no matter what key I push the computer does not run (meaning does not turn on the display, etc etc).
Date published: 2021-02-01
Rated 3 out of 5 by Anonymous from Thank you! While the OMEN I bought has been fantastic, I am a little unsatisfied with the HPCare pack so far. I could not determine exactly how to activate it - some of the documentation seems to differ. Perhaps it is automatic? How am I to know though if my computer breaks in a year and somehow I didn't subscribe correctly? Otherwise the care plan seems fair and I have heard good things about HP support, so I would not rate it poorly, overall just average. My experience with the computer purchase was much higher however.
Date published: 2021-01-16
Rated 5 out of 5 by Anonymous from Fast speed I bought this a month ago and really love it. I have always purchased HP products in the passed.
Date published: 2020-06-20
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