Rated 2 out of
5
by
Bob Wms from
Lacks confirmation and documentation
No follow-up confirmation or documentation. In theory, this appears to be good extended warranty, but I have no way to verify that fact because I received nothing except a receipt of purhcase
Date published: 2023-12-21
Rated 3 out of
5
by
Anonymous from
HP Care pack
I received my new computer a week ago. I was told that my care pack would be uploaded or emailed to me in 7 - 10 days. I have not yet received it. The computer that I bought does not work properly. I can't get a windows screen to come up. so that I can download PC Mover. The start key does nothing. I can't find a phone number to call so i can talk to a live person. So far, your care pack stinks, I am writing this on another computer, because the new computer does not work.
Date published: 2023-12-11
Rated 5 out of
5
by
Nali from
My first ever laptop
I never had a laptop only the big computer, l love this so far I can take it with me. Very easy to operate and the keyboard letters are big enough to see. Thank you HP
Date published: 2020-05-14
Rated 5 out of
5
by
confederate from
Nice laptop
Just received my laptop a couple days ago. seems to be working well. I have very slow internet service so I cant rate the speed but Im sure its fine.
Date published: 2020-05-13
Rated 4 out of
5
by
Nmcurr from
Made to order-just what I needed
I bought it a month ago and it came sooner than said. I made it to order and so far so good!
Date published: 2020-03-22
Rated 5 out of
5
by
annerf53 from
Protection Plan
I am no sure what to write about this, but I know that I need a protection plan since I also purchased a new HP laptop. I am not computer savvy so I know I need this protection in case I inadvertently do something and cause my laptop to have a problem. I also hope that I won't have a problem but it is good to know that the protection is there is I need it.
Date published: 2020-01-08
Rated 1 out of
5
by
Jim Springs from
Right Out of The Box Problems
Straight out of the box, wrong Office software installed and email would not work. After 7 hours of frustration I took it to Office Depot to have them fix everything. Wished I had not bought this laptop. Worse than a trip to the DMV.
Date published: 2019-12-22
Rated 5 out of
5
by
Tom 65 from
Protection Plan
I bought the 3 year protection plan thought it was a great deal good sign of relief. The service was excellent and the package delivery was great.
Thank you
Date published: 2019-12-07
Rated 5 out of
5
by
Joan65 from
3 year protection plan
Recently purchased a new Lap top 15Z at a fabulous price. As I have had my Windows 7 Dell for 10 years, I thought it was a good idea to get the 3 year protection plan.
Date published: 2019-09-12