HP 3 year Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
See Product Details
HP 3 year Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp is rated 4.5 out of 5 by 16.
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Rated 1 out of 5 by Unhappy CEO from Not Happy - Told us one thing and now changing it! We bought this coverage back in December of 2021. The sales person told us this covered anything even if someone spilled something on the hardware. Now that we are trying to get the computer fixed, HP is saying no, it doesn't cover spills. This is a bait and switch and I will not recommend them ever again. I cannot believe they are seriously trying to pull this. Don't fall for it. Save your money.
Date published: 2022-08-31
Rated 5 out of 5 by Beepity from Good, I suppose Have not had to use this yet, however, it would have been nice to be able to have longer coverage like Lenovo offers.
Date published: 2022-08-29
Rated 5 out of 5 by infrastructure nerd from unknown variable in an inflated market of tech i have no feedback because I havent used it. Based off the sales pitch its a 5.
Date published: 2022-07-02
Rated 1 out of 5 by Chip P from Worst Customer Service with supervisor refusing Negative response until HP returns my calls Regarding the failure of sales staff to help me make a purchase of a Z book. The situation was a business emergency situation with the need for is the book replacement as soon as possible put the staff refused to provide me any guidance and ability to expedite the purchase of Z book.
Date published: 2022-01-03
Rated 5 out of 5 by Frank305 from Three year warranty I also bought the house care pack to protect my z book laptop
Date published: 2021-12-23
Rated 5 out of 5 by Vic is HPHappy from My new HP makes me Happy! I am very pleased with my HP purchase and buying experience. Key board is comfortable and I am so glad I did not purchase other models with the onset keyboard. Screen is great on.
Date published: 2021-07-31
Rated 5 out of 5 by extremelyunhappy from Excellent Product I appreciate the features and response. The KEYBOARD is different.
Date published: 2021-07-09
Rated 5 out of 5 by mikef187 from Accidental Damage saved my life I was at a five-star restaurant enjoying a 32 oz porterhouse, and Long Island Iced Tea, when it happened. It was a first date, and it hit like a cement truck. Choking, couldn't breathe, childhood flashed before my eyes. I desperately gave the international sign for choking, but no one understood. Thanks to my HP 3-year Next Business Day Onsite Hardware Support with Accidental Damage Protection, my laptop was in top working order. I am here writing this today, because I was able to play a YouTube video to teach my date the Heimlich maneuver. As for my date, she said I had an unhealthy relationship with HP. That's ok, she'll never know me the way HP does, no woman can. I'll never find a partner like HP, and HP will never find another partner like me. Our immortal love will last forever. People will come and go, but, HP and me, are forever, or until my 3-year Next Business Day Onsite Hardware Support with Accidental Damage Protection ends.
Date published: 2021-04-08
Rated 5 out of 5 by BLM27 from Hopefully as good as it sounds I bought this to protect a ZBook Fury ...still waiting on the z book, but at least my 3 year protection is already started... :(
Date published: 2021-02-11
Rated 5 out of 5 by Zondra from HP's 3 Year Next Business Day Onsite Hardware I have been working with my Sales Guru: Ryan Skeem who has been instrumental in helping me select the right products for our customers time and time again. The support package is a very low price for such awesome support by HP that it takes the worry about purchasing customer workstations and components! Knowing HP is behind the products and it's not just an "extra warranty" that may or may not result in service is so reassuring that between Ryan and it, who wouldn't come back? Thank you HP, for great products, efficiency and standing behind them!
Date published: 2021-02-04
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