DIGITAL
- Remote problem diagnosis and support
- Onsite hardware support[1]
- Replacement parts and materials included
- Escalation management
- Access to electronic support information and toolsSee all Specs
HP 3 Yr Next Business Day Onsite Extended Warranty for Desktops is rated
out of
5 by
22.
Rated 1 out of
5
by
Anonymous from
I bought a care package and did not recieve it
Product Description: HP 290 G4 Microtower PC (8QY84AV)
Product Number: 1C6W6EA
Serial Number: 4CE308C0WQ
Case Subject: I purchased the 3-year care package on 10/17/23, order H356005395. I did not receive the care package even though your website said that it was delivered electronically. I keep getting shuttled around. I had a 10/30/23, chat session 7386619, but received nothing but promised an email in 24 hours
Date published: 2023-11-14
Rated 5 out of
5
by
Danny L from
Warranty
HP is been great but the extended warranty to make sure that my product will be Long West
Date published: 2023-07-22
Rated 1 out of
5
by
A. Reed from
Frustration
Your customer service automated system needs work. Doesn't understand what I say. Frustrating to get through it. Discovered my brand new computer does not have the RAM I ordered. Apparently they are not tested. Had to get it replaced and deal with schedule a tech to come fix it. Had more problems with ordering and had to send back the first computer because the first person did not do what I asked. Now this. Also way bigger that expected. Why does it have to be so big? My old was smaller and faster. I think I will go that company the next time I buy. Wanted to give HP a chance but there have way to many problems. Not happy with all the extra time I have to spend.
Date published: 2023-05-19
Rated 5 out of
5
by
Jeffkay from
Easy transaction
Easy transaction
Date published: 2022-11-16
Rated 1 out of
5
by
MikeNaz from
follow-up on your purchases!
This is the 5th time I have tried to purchase an extended warranty and I still don't have it. HP still owes me a refund from a previous purchase which I have contacted them 5 plus times.
Date published: 2022-08-23
Rated 5 out of
5
by
Anonymous from
HP Mini PC - Warranty
This is 24x7 support and we do have past experience with the same
Date published: 2022-06-13
Rated 5 out of
5
by
Thomas from
The product is good but it didn't work properl...
The product is good but it didn't work properly when first setup, and broke down after a couple of days. The setup was done online but this produced the wrong driver, which was very disappointing.
Date published: 2021-02-08
Rated 5 out of
5
by
Russell from
Good value
Good value
Date published: 2020-09-02
Rated 5 out of
5
by
Nigel from
Excellent idea
Excellent idea
Date published: 2020-08-18
Rated 5 out of
5
by
Ray from
Good service.
Good service.
Date published: 2020-07-23
Rated 5 out of
5
by
Sharon from
Knowing I have the support backup for my new P...
Knowing I have the support backup for my new PC should I need it is a great comfort.
Date published: 2020-06-24
Rated 5 out of
5
by
DAVID from
I purchased to give extra re-assurance and the...
I purchased to give extra re-assurance and the cost is very good too.
Date published: 2020-04-24
Rated 1 out of
5
by
Shuja from
A waste of money & deception, customer buys it...
A waste of money & deception, customer buys it for next business day support, where field support shows up a week later, this is a ***, deception with customer.
Date published: 2019-09-27
Rated 5 out of
5
by
DAVID from
Easy to order, no hard sell. Up to the customer
Easy to order, no hard sell. Up to the customer
Date published: 2019-05-29
how long is the renewal period?
Thank you for your question! It is unclear what is meant by "renewal period". Please clarify the question and resubmit.
Date published: 2023-05-27
Is this a monthly cost or yearly cost
The price is for the entire length of the HP 3-Yr Next Business Day Onsite Extended Warranty for Desktops.
Date published: 2023-03-20
