DIGITAL
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and toolsSee all Specs
3 Year Next Business Day Onsite Hardware Support for DesignJet T520, T530 36-in is rated
out of
5 by
3.
Rated 2 out of
5
by
Matt R126 from
Disappointed
I replaced my Cannon plotter with the HP DesignJet T530 and was disappointed that I have to use HP Click to plot drawing from AutoCad. There is no drivers available and Apple uses a generic printer driver to make the plotter work. What a pain to convert the DWG to a PDF then open Click to plot the D size drawing.
Date published: 2020-05-14
Rated 2 out of
5
by
Lmiles from
HP DesignJet T525 36"
Placed order for unit on 4/13/2020. We have continuing problem with hardware not printing. We purchased onsite hardware customer support. Due to Covid-19 pandemic no one will come out to repair the unit. We are sending the unit back and asking for a replacement.
Date published: 2020-05-13
