DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools

3 Year Next Business Day Onsite Hardware Support for DesignJet T520, T530 36-in is rated 2.3 out of 5 by 3.
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Rated 2 out of 5 by Matt R126 from Disappointed I replaced my Cannon plotter with the HP DesignJet T530 and was disappointed that I have to use HP Click to plot drawing from AutoCad. There is no drivers available and Apple uses a generic printer driver to make the plotter work. What a pain to convert the DWG to a PDF then open Click to plot the D size drawing.
Date published: 2020-05-14
Rated 2 out of 5 by Lmiles from HP DesignJet T525 36" Placed order for unit on 4/13/2020. We have continuing problem with hardware not printing. We purchased onsite hardware customer support. Due to Covid-19 pandemic no one will come out to repair the unit. We are sending the unit back and asking for a replacement.
Date published: 2020-05-13
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