DIGITAL
- Accidental damage protection
- Hardware Repair Coverage
- Quick service with genuine HP parts
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 2 year w/Accidental Damage is rated
out of
5 by
28.
Rated 5 out of
5
by
Anonymous from
Office Director
Excellent and friendly machine and when it get old i will get other new ones.
Date published: 2022-09-19
Rated 4 out of
5
by
Anonymous from
protect your electronics
Need the plan even if nothing happens to your electronics.
Date published: 2021-12-19
Rated 5 out of
5
by
Russell1866 from
Another Laptop with HP Care Pack coverage.
This will be another HP Laptop purchase which are the only laptops I purchase. This 2-in-1 Spectre 360 will be one of my favorites for a long time!
Date published: 2021-12-12
Rated 1 out of
5
by
DJLin from
Overall HP Experience
I got a refund because HP customer Service is the worst in the business! Refunded the Laptop I ordered also. If you can’t get anyone to care while you buying an item why would the care after you bought it!
Date published: 2021-12-11
Rated 5 out of
5
by
Anonymous from
Very nice looking...but there may be some issues
I have used HP computer products since the 1970s and have been a "loyal" customer since then. I mention this to indicate that I have no biases about the products, although a high degree of satisfaction can be inferred.
However, my current purchase of a Spectre model computer, due to be delivered Friday (11/26/2021) is my third copy of this model. My first Spectre purchased when the model was first introduced is still ...operational... but barely. At the time my choice was based on the fact that this was one of the first computers to have a solid state drive (SSD). After about two years the left hinge became unaligned with the main body... and the consequence of this was that the screen cracked and physically broke. I was told that this was not repairable...but since then I continue to use it with an external display (HDMI interfaced).
Two years ago I purchased my second Spectre, a beautiful computer (appearance-wise)... however, failed to purchase the "accidental damage" coverage...after all, this was a brand-new top end computer...what could fail. Well after about two weeks the screen cracked, for no apparent reason and the camera failed. about one week later a chunk of glass fell off the left hand corner. I did report this at the time but because there was no "accidental damage" coverage nothing happened. The computer still works and I use it frequently...but with cracks across the screen it appears to be very fragile.
Now... I wait patiently for my brand new Spectre...the package cost nearly $2800 (fully loaded), and that includes the accidental coverage. Hopefully that will make the difference. HP computers are great... it is just that there could be a quality issue and a lack of support issue...and I would recommend to a friend but with some caveats.
Date published: 2021-11-23
Rated 4 out of
5
by
Revanjax1313 from
HP Takes the Dub
Although I have ordered, but not received my customized HP Spectre x360, I can say with previous experience with HP laptops, that these are the best laptops on the market. Campare HP to Bose, but in computer world. I respect companies that focus on one task, in this case computers, and in doing so succeed on the market. I have looked into Apple's MacBooks and I’m not impressed with their style, specs, and non updated build. They can’t even bend 180°. HP has always been reliable, fast, and updated. My one complaint is this: HP, you’ve got to update your own website. It’s kind of hard to navigate it and it needs more simplicity. Thanks for your time if you read to the end lol
Date published: 2021-06-04
Rated 4 out of
5
by
Bvall96 from
Very Sleek and Amazing
I love the look of the laptop. Now it is a bit heavier than I though it would be. And I assumed I would have been able to put my stylus on the side of it. It does have a magnet on the top, when you close it, great so the stylus doesn’t roll around. I also saw in videos that the battery life was longer than 10 hours, but that could have been the reviewer error. Still other than that, it is amazing. and I’m excited to try it in a school setting
Date published: 2021-04-11
Rated 5 out of
5
by
Matthew S from
Accidental Damage? No Brainer!
You simply cannot go wrong with this product. It's the equivalent if not better than Apple care.
Date published: 2021-01-20
Rated 2 out of
5
by
ESmith10001 from
The computer worked for 3 days
I have given the computer 2 stars because the appearance is really beautiful. This computer worked for 3 days. It comes with McAfee’s services for one month free. Once the program is installed, the computer is useless. It is impossible to type or click, which makes it impossible to uninstall McAfee. Rebooting does not resolve the issue. Very disappointed.
Date published: 2020-12-26
Rated 5 out of
5
by
Care Pack Purchase from
HP 2 Year Care Park w/Accidental Damage
Purchased along with HP laptop. Rating is based upon what the HP Care Pack covers. Laptop is only 30 days old and hopefully I never have to use the HP Care Pack.
Date published: 2020-08-31
Rated 5 out of
5
by
Disciple19791988 from
Good plan
I always get the accidental plan, since you never know what the future will take place. This is one of the better plans that I have seen.
Date published: 2020-05-06
Rated 5 out of
5
by
Lilmissangel from
Peace of mind!
As a clumsy person I love having the piece of mind knowing that if anything were to happen HP has my back
Date published: 2020-04-26
Rated 5 out of
5
by
WM_of_NC from
A necessity if you travel with your laptop
If you use your laptop away from your desk regularly then you need to get the accidental damage protection. I've used this type of warranty on my old HP Elitebook in the past is it saved me alot of money. The process was very simple with one phone call. All it takes is one accidental drop, one power surge, one misplaced cup of coffee and your out thousands of dollars. You already spent $2000+ on the laptop...and NOW you decide to pinching pennies on the accidental damage coverage...really???
Date published: 2020-01-09
Rated 5 out of
5
by
Augis0427 from
Great Features!!
I bought Hp Envy and it was the best choice i ever made when talking about laptops. The Deal i got was unbelievable.
Date published: 2019-12-22
Rated 5 out of
5
by
Anonymous from
Love my new computer
I just got my new computer from HP. I have exclusively used HP for the last 15 plus years and am thrilled with the quality.
Date published: 2019-11-23
Rated 5 out of
5
by
Happycustomer21 from
Great Value!
Totally worth every penny. In today’s world it is so easy for an accident to happen that completely ruins your laptop. For this reason it is worth every cent to cover your product from accidental damage for only $150!
Date published: 2019-11-04
Rated 3 out of
5
by
Stix Gater from
Hope I don’t need this.
Usually don’t by these but you never know and this is a very expensive computer.
Date published: 2019-07-17
Rated 4 out of
5
by
Disappointed 2129 from
Works
Print quality is as expected. Unfortunately the laptop I bought to go with it was defective and HP was not very good on wanting to provide a replacement. It is going to take another month to get a working computer.
Date published: 2019-07-05
Rated 5 out of
5
by
KePaFo from
Is this the perfect laptop?
This laptop looks amazing. I have the gold trim with dark blue body. The screen resolution is like "wow"! Smart placement of ports and on/off button. The angled corners make sense when your cords are running to an outlet. Lightweight and thin. Comes loaded with all the software and bloatware is very minimal. Overall this really is the best laptop I have ever owned, including Apple products. Fairly priced too.
Date published: 2019-04-17
