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HP 2 year Pickup and Return for Consumer Notebooks is rated 3.4 out of 5 by 20.
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Rated 1 out of 5 by Neil0914 from Why am I paying when the laptop hasn't arrived? Plan starts but I haven't received my laptop yet. Seems like that isn't a full plan.
Date published: 2024-01-16
Rated 4 out of 5 by Jukboxx111 from Great quality, disappointed with shipping The laptop computer we bought was awesome. The shipping time that it took to get to me, was not so good. I am happy with the quality and it arrived to me in great condition. However, I paid for expedited shipping and it was 4 days late in arriving. Had I known that the laptop was coming from Shanghai, I would had shopped somewhere else. Only because I had no idea it was being shipped overseas. So, in that part. I am not so happy and you will be getting 4 stars. Otherwise, it would have been 5. Thank you, Mark.
Date published: 2023-12-10
Rated 5 out of 5 by DiegoRR from HP comes thru Super fast reliable machine!!! Nobody puts technology features together as well as hp. Very sleak and beautiful to look at.
Date published: 2021-08-07
Rated 3 out of 5 by MrAC from It overheats a lot when you first start using it. It works fine but when first using it it overheats a lot. And then it gets better but the fans get real loud when watching a movie.
Date published: 2021-05-01
Rated 5 out of 5 by MsCe from none Haven't used this feature yet and I hope to never use it.
Date published: 2021-04-13
Rated 5 out of 5 by Squamie from I love HP - This is brand new for me and I am finding out all about it! A learning experience and I love HP!!!!
Date published: 2021-04-06
Rated 1 out of 5 by neveragain21 from Terrible delivery I bought several weeks ago, 3 week delivery ! Now on week 5 !
Date published: 2021-02-18
Rated 5 out of 5 by wildamethystmoon from Absolutely Amazing! This computer was an early birthday gift to myself. I have been wanting a laptop for a while and I finally customized my own. And I’m absolutely in love with it! I’m so happy! I have been waiting to take my ministry classes and I finally can now!
Date published: 2021-01-22
Rated 1 out of 5 by Anonymous from Paying for nothing Customer service is non-existent! I have the care pack but no computer and I cannot get anyone to provide an estimate of when it will ship. So I have paid for extended warranty and the clock is ticking for a product that does not exist. The online chat function does not work. Nice work!
Date published: 2020-12-14
Rated 4 out of 5 by PatriciaGT from I have not use the service yet, just bought it. My friend told me later the 3 year one is refundable if you don't use it. I wish I had known that.
Date published: 2020-03-24
Rated 4 out of 5 by Mariana555 from Wonderful Laptop...but! I totally loved it! Its a really good laptop, it runs fast, its actually pretty decent, I can even use it to play some games and you can add more memory with an SD, the only thing that bothers me a little its that the battery doesn't last too much, even if I'm not playing games, just watching some videos...it won't even last me three hours I have to keep it charging, even if I left it charging all night (I would fall asleep) the battery would just die in three hours.
Date published: 2020-01-17
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What is the difference between the basic one-year warranty and the Care Pack? Does the Care Pack start after the basic warranty has ended?

Asked by: Kate228
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