HP 2year Next Business Day Response Advanced Exchange VR Hardware Support

Name: HP 2year Next Business Day Response Advanced Exchange VR Hardware Support
SKU: UC5X7E
Rating: 4.1 (12 reviews)

DIGITAL

Remote problem diagnosis and technical telephone support
Prepaid shipping label, materials, and instructions
Convenient door-to-door service
Next Business day exchange

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HP 2year Next Business Day Response Advanced Exchange VR Hardware Support is rated 4.1 out of 5 by 12.

Rated 1 out of 5 by Anonymous from Customer / warranty service is the worst Still waiting for the correct power supply plug and cable Getting ahold of tech and warranty support was atrocious HP used to be known for high quality customer service, now you are the worst!!’

Date published: 2023-04-30

Rated 5 out of 5 by AZWildk4t from Worth the money, especially with 50% off Black Friday special Product is well made and very comfortable. I wear eye glasses. Without eye glasses, some objects can be out of focus. Wearing glasses with VR headset can be difficult, especially trying to place the headset over them. I am going to look at purchasing prescription lenses for VR ($65-$100). Initial setup is easy. Setting up for best experience in the game does take time. Using Windows Mixed Reality over SteamVR based on feedback from others. May still try SteamVR as more games are available. Only complaint I have is the 6 meter cable is not readily available. I have multiple computers running different games (i.e. DCS and MSFS Flight Simulator). Cable is on back order.

Date published: 2022-12-14

Rated 4 out of 5 by Zypher64 from Good Headset, Okay Controllers, No Lighthouses. Good Budget Headset with good Quality however Buyer Beware if you plan on using Valve Knuckles the headset does not feature the Watchman Bluetooth adapter built into the headset so you will not be able to use Lighthouses or other lighthouse based controllers with this headset without 3rd party setup.

Date published: 2022-07-15

Rated 5 out of 5 by HP Ace from HP Reverb G2 Virtual Reality Headset worked great! I bought this 2 months ago for Flight Sim 2020. I plugged it in and literally within 5 minutes it was up and running and has been great ever since. Now a caveat to this is all of my equipment is HP, I am running a dedicated Omen that only had flight sim loaded on it. Also the refresh rate is great and there is no screen door affect.

Date published: 2021-07-19

Do I need to purchase HP 2year Next Business Day Response Advanced Exchange VR Hardware Support when I purchase my headset. Or can I purchase it when my Standard Warranty is about to expire?

Asked by: jbry0723

It is recommended to purchase the Care Pack with the product so both items are on the same order.

Answered by: HP Team Grant

Date published: 2023-05-06

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HP 2year Next Business Day Response Advanced Exchange VR Hardware Support

Do I need to purchase HP 2year Next Business Day Response Advanced Exchange VR Hardware Support when I purchase my headset. Or can I purchase it when my Standard Warranty is about to expire?

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