Rated 2 out of
5 by
Repeated Customer from
Lack of Coverage ComformationIt's been 3 weeks now and I still haven't received any conformation that is 2 year warranty is in affect on my new laptop. It was stated from the beginning that is should happen within the first 2 week. Now I have to contact customer service for this information.
Is this available for extended warranty on a laptop with expired warranty or only for new laptop?
Asked by: MarkusAurelius79
HP Care Packs are only available on HP products that are new or are still covered by the original one-year manufacturer's warranty.
Answered by: HP Team Grant
Date published: 2023-05-27
Is there any insurance package which covers all including breakage, theft or loss? I go to work in a remote area and I want to be sure that my laptop and my data is insured.
Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10
I was told that if I purchased the warranty at the same time as my laptop, registration would be done for me. It never was! I have a receipt for proof of purchase. How can I use the HP Care product that I purchased?