DIGITAL
- Remote problem diagnosis and support
- Onsite hardware support[1]
- Replacement parts and materials included
- Escalation management
- Access to electronic support information and toolsSee all Specs
HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp is rated
out of
5 by
7.
Rated 3 out of
5
by
Vsmither from
good laptop
Been a good laptop, other than a sound like there is a loose piece of hard plastic or screw.
Date published: 2023-12-14
Rated 5 out of
5
by
ArthurMN from
If you are going to buy the best then maintain it!
Quality performance
Date published: 2022-12-24
Rated 1 out of
5
by
Elizabeth in TX from
Not Happy
I bought this two weeks ago and HP has yet to register the extended warranty and service package to my computer!
Date published: 2020-07-17
Rated 1 out of
5
by
ShellC from
Warranty is not reflecting on my HP account
I purchased a 1 year post warranty for my notebook and, while delivered via email, it is not showing up in my HP Support Assistant. I tried to register it but HP asks for a serial number which I was not given. This should not be so complicated.
Date published: 2020-07-09
Is the fee monthly or yearly?
The price is for one year of Care Pack coverage.
Date published: 2024-02-28
I was considering extending my warranty but it said no more than thirty 30days after abnd mine expired on 11 23 23.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Post-warranty plans are available on certain models. For details click that link and enter your serial number. Thank you for being an HP customer!
Date published: 2024-02-28
