DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
HP 1 year Post Warranty Pickup and Return Desktop Service is rated
out of
5 by
203.
Rated 5 out of
5
by
Beach Cosst Realtor from
Spend a little, save a lot!
A great value. My purchase of a very nice desktop computer, open box, from Best Buy, needed a warranty. Even though I’m frugal, I felt that this was a no-Brauner.
Date published: 2024-02-01
Rated 1 out of
5
by
Anonymous from
didn't receive it
never got it not you took my money and gave nothing
Date published: 2024-01-10
Rated 1 out of
5
by
ray baltis from
what hp care pack. received nothing
received nothing
Date published: 2024-01-10
Rated 1 out of
5
by
JBGville from
Disappointed
I love HPs warranty extensions. Totally disappointed that I could not get this warranty, after being emailed and told I could get the warranty. It took two weeks holding my money to learn this. However, HP was really quick returning my money. Just disappointed in not getting the warranty.
Date published: 2024-01-07
Rated 5 out of
5
by
Anonymous from
post warranty
great item
Date published: 2024-01-03
Rated 5 out of
5
by
R Cone from
Love HP
Easy to renew, good warranty.
Date published: 2023-12-31
Rated 1 out of
5
by
1 year warranty plan from
Didn’t get it
Purchased it but haven’t received it
Date published: 2023-12-18
Rated 3 out of
5
by
Tim McC from
Warranty Trouble Connecting to HP Support Assistant
My warranty is not reflected in My HP Support Assistant. I added the warranty using HP Support Assistant link provided. My account still shows my warranty has expired.
Date published: 2023-12-16
Rated 1 out of
5
by
Bradley56 from
new warranty on HP All-in-One PC 24-df0000a (7UH93
Warranty has not been put on my HP All-in-One PC 24-df0000a (7UH93AV).
Date published: 2023-12-11
Rated 3 out of
5
by
Anonymous from
HP 1 Yr Post Warranty Plan
Sorry, but I haven't received correspondence confirming full registration. Once I get it, I would be happy to complete the survey.
Date published: 2023-12-11
Rated 5 out of
5
by
Anonymous from
Feeling good
I feel much more at ease knowing that I am protected in case something should break down.
Date published: 2023-12-08
Rated 5 out of
5
by
RN231226 from
HP COMPUTER
Great computer. Easy to use, quick start up, very quiet. Great graphics too.
Date published: 2023-12-04
Rated 5 out of
5
by
MKMC from
Warranty Plan
I figured it would be worth getting the Post Warranty Plan because I had to call the HP 800 number a few years ago to get help with a sluggish computer. The agent on the other end of the phone fixed the problem. I wanted to have that skillfulness available if I needed it.
Date published: 2023-12-01
Rated 2 out of
5
by
Partial fan from
Renewed?
The HP Care Pack seems to offer good services, however, weeks after renewal, the status of my warranty still reads "expired." While I have not required the extended warranty services, it would be nice to know that they are available if needed.
Date published: 2023-11-26
Rated 1 out of
5
by
Btrayed from
Betrayed and Confused
Well... HP sent me a pop-up offer... I clicked on it and made the purchase... They hit my credit card with the charge... then I get an email message that HP can't "confirm" my purchase... they said it would take several weeks... Called customer service and couldn't get an agent... STILL WAITING... and I WILL get a refund if the "silence" from HP continues...
Date published: 2023-11-23
Rated 3 out of
5
by
Gundie from
Help
Kind of confused
Date published: 2023-11-17
Rated 5 out of
5
by
JollyJeff from
Slow and steady wins the race
HP was consistent with reminders to purchase an extended warranty. So much so that I finally did.
Date published: 2023-11-15
Rated 1 out of
5
by
rafael6867 from
Ver unhappy with the purchase!!
I purchased the extended warranty on 9/22/23 and as of 10/7/23 it is not reflected in the HP Support Assistant Dashboard. I have called HP several times already and spoken to a few reps as well as chatted with them online but this still has not been resolved to my satisfaction. If this is not resolved soon, I will have no other alternative but dispute it with PayPal so I can get my money back!! To me, this is unacceptable as this process should be automatic as soon as your credit information goes through when purchasing the product!
Date published: 2023-10-07
Rated 5 out of
5
by
Anonymous from
Rated a 10.
Awesome system.
Date published: 2023-10-05
Rated 1 out of
5
by
Anonymous from
???
Is my computer covered
Date published: 2023-09-26
Rated 1 out of
5
by
LBlack61 from
WHAT'S THE POINT??
I am preparing to request a refund because I have yet to receive the instructions for how to make this warranty active on my device. I contacted someone two days ago but they do not seem to be reading my messages, nor my attachments that show my purchase of the pack. It's pretty worthless to me at this point; if the service is going to be like trying to activate the warranty, I'm better off without it.
Date published: 2023-09-14
Rated 2 out of
5
by
Larry959 from
Doesn’t show on my account.
I purchased this extended warranty two weeks ago, and my account still shows my warranty as being expired.
Date published: 2023-09-03
Rated 5 out of
5
by
Zana from
Help
I have not had to use it yet but there if I need help.
Date published: 2023-08-16
Rated 2 out of
5
by
Carole B from
No update on the device status page of support assistant.
Purchased on 07/10/2023 and still waiting for it to show as active on Support Assistant Page for warranty status (which currently shows as expired). Despite multiple attempts for help online and by phone.
Date published: 2023-07-24
Rated 5 out of
5
by
CLJ Jack from
Slow response desktop
My computer became slow and non responsive at times.After viewing information regarding the hp post warranty plan I decided to give it a try.After receiving the product and becoming familiar with it, I gave it a try.
I resolved all my computer issues the first try.
Awesome.
Thanks HP,
Charles
Date published: 2023-07-22
Rated 3 out of
5
by
Lrandle001 from
Confused over this purchase
I ordered this, and got a confirmation of the purchase, but my computer still shows up as being out of warranty and the last email I got from HP said they were confirming the purchase. Really not sure what the heck is going on.
Date published: 2023-07-21
Rated 5 out of
5
by
Melzie from
review
It was a renewal of my warranty. Not much to say except you made money off me and my machine is protected.
Date published: 2023-07-19
Rated 2 out of
5
by
Anonymous from
warranty printer replacement not completed
send this e-mail when printer exchange is completed
Date published: 2023-07-04
Rated 1 out of
5
by
Anonymous from
Care Pack is NOT WARRANTY
Even after purchasing this warranty, my HP account says my warranty is expired. Tried to reach out to your customer service no success.
Date published: 2023-07-03
Rated 1 out of
5
by
BarryWaco from
One hand has no idea what the other hand is doing
I bought an extended warranty for computer about two weeks ago. I get email that the warranty is still in my cart. So I call and after a while they finally say that they found the transaction and not to worry. Then yesterday they did a check of my system and sent a report that my computer is out of warranty still. So I have no idea what is happening. It seems that a computer company would be able to immediately or at least in a couple of days be able to show that I have purchased another year of warranty.
Date published: 2023-06-26
Rated 1 out of
5
by
Anonymous from
Disgusted with your support
My HP app still shows my warranty expired on 6/7/23. I have contacted HP 3 times about this and it still shows expired, even though I purchased the extended warranty. Very poor customer service.
Date published: 2023-06-26
Rated 5 out of
5
by
Larry Kay from
Continuity of repair warranty
continuing protecting my 2 yea rold AIO that works perfectly.
Date published: 2023-06-24
Rated 5 out of
5
by
Jody79 from
Review og hp
Its a good care package hp isa good prductt
Date published: 2023-06-22
Rated 5 out of
5
by
Anonymous from
Peace of mind
I now have peace of mind that any problems will be solved.
Date published: 2023-06-13
Rated 3 out of
5
by
CLM2 from
HP Assistant not synching with warranty info
My HP Support Assistant still shows that my warranty has expired although I renewed it a week or so ago.
Date published: 2023-05-30
Rated 1 out of
5
by
A1krum from
How to use
What is it and how to use. Looks like they will send you something and yet nothing. Unsure of how to send in the computer to get it fixed. Info just isn't clear.
Date published: 2023-05-28
Rated 5 out of
5
by
Anonymous from
HP warranty, No worries, Your covered.
Have had no problems with my all in one HP, it is a great computer. But, having this 1 year warranty protection is a nice insurance policy to have, just in case...Warranty
Date published: 2023-05-19
Rated 1 out of
5
by
Tired of trying 4 repair from
Lame convoluted process
I called tech support and was unable to use extended warranty because after you pay, apparantly there is still NO coverage without further request for coverage - lame
Date published: 2023-05-19
Rated 4 out of
5
by
Steph B from
Easy as "Pie"
I am glad I was able to purchase this because my computer does have problems sometimes. It was easy to figure out which plan was best for me. Thank you.
Date published: 2023-05-16
Rated 1 out of
5
by
Pcam from
HP 1 Yr post warranty plan Cancellation
In an on-line chat with your agent on 5/5/23, I cancelled the renewal of my HP 1 yr Post Warranty Plan, renewed 5/1/23, and your agent said my credit account would be credited; it has not been yet! I cancelled because, in April, my HP crashed and could not be repaired by Geek Squad. Since it was not yet one year old, BestBuy gave me a new one. Three days later the power button jammed and Geeks could not fix it. BestBuy gave me a second new HP computer! I do not need to have an HP 1 yr post warranty plan for a computer I have had for less than one week!
Date published: 2023-05-15
Rated 5 out of
5
by
Vegmom from
Handy
This is really good to have
Date published: 2023-05-04
Rated 1 out of
5
by
L Pearson from
warranty plan
I would like to try it but I never received it. How do I get it?
Date published: 2023-04-28
Rated 5 out of
5
by
Annie Greenhouse from
Satisfied Customer
I have used HP products for about ten years and I find them easy to use. When I have a problem, I can always ask for help of the Support staff.
Date published: 2023-04-26
Rated 5 out of
5
by
Junebugs from
HP Big Brother
It’s wonderful
Date published: 2023-04-26
Rated 4 out of
5
by
RLH1 from
Unable to connect
I like the printer however getting it to work with blue tooth has proven impossible. It still doesn’t connect! And your help programs proves useless!
Date published: 2023-04-25
Rated 5 out of
5
by
Gwen new printer from
Warranty
Great to have
Date published: 2023-04-24
Rated 5 out of
5
by
Anonymous from
HP All in One computer warranty.
Very easy to renew.
Date published: 2023-04-22
Rated 3 out of
5
by
Evett from
Should be
For the price it should be 2yrs or 3yrs
Date published: 2023-03-16
Rated 2 out of
5
by
Anonymous from
Defective product
I had to send it back twice to get it fix and it was only 3 months old
Date published: 2023-03-12
Rated 5 out of
5
by
JimHPdesktop from
Very pleased with the HP post warranty plan
Good coverage plan with multiple service options. Purchase was easy.
Date published: 2023-03-05
Does the plan start if it was purchased today?
Thank you for your question! Yes, this HP 1-year Post Warranty Pickup and Return Desktop Service is designed for Desktop PCs that don't have warranty coverage currently. The coverage will start the day of purchase. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-06-04
I want to renew my warranty but it expired. But they gave me the option of getting a warranty for my H.P. dest top for $2.99 a month. Can I still get that offer.
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-08-09
how do i open c.d tray
Hello. Thanks for your question. We need more information on your HP computer such as the model number or product number. Here are some instructions: https://bit.ly/3p128NH Resubmit your question with the model number or product number. We will respond to your question as soon as possible.
Date published: 2023-08-16
what was the code for the discount?
This forum does not have information on pricing or promotions. Please visit this link for assistance: https://www.hp.com/us-en/shop/cv/customerservice
Date published: 2024-03-08
Original coverage expired in Feb of this year. If I purchase new warranty today, does the coverage begin today and last for one year to Sept of next year or does it begin when original expired last Feb?
Thank you for your question! Since the plan is purchased after the original warranty has expired then coverage will start the day of the plan purchase and not the original warranty expiration date. Thank you for being an HP customer and have a great day!
Date published: 2023-05-27
I bought my computer in January so this service would only be until December?
Thank you for your question! This HP 1-year Post Warranty Pickup and Return Desktop Service coverage begins the day after the warranty expires if purchased during the standard warranty. If your PC were bought in January, this Post Warranty Plan would not start until your warranty is up in January. This may not be the best Care Pack for your needs and may not be compatible with your PC as well. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-08-31
I am trying to buy an extended warranty on my HP all in one desk top, I, started to follow instructions and I was stuck on Add to cart for the amount of $62.00 because of a discount of $28.00, What do i do
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-06
Does renewing my HP 1 year post warranty include in home service tech visit?
No, this HP 1 year Post Warranty Pickup and Return Desktop Service does not include in-home on-site visits.
Date published: 2024-01-09
