DIGITAL

  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Faster tech support
  • Escalation management
  • Access to electronic support information and toolsSee all Specs

HP 1y Post Warranty Onsite w/optional Device Health Insights Desktop is rated 3.6 out of 5 by 9.
  • y_2024, m_12, d_3, h_7
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Rated 3 out of 5 by tlkflat from strangest purchase ever from hp hardest and strangest purchase I have ever made from H P. Bought a used computer from a vendor, about a week later while using the computer a pop up offered a h p care pack for a very good price. I then spent the next couple of hours tryng to find out exactly what a care pack will do, I think I got a good deal still not sure.
Date published: 2023-08-22
Rated 3 out of 5 by Teek P from Complicated site Hard to use the site
Date published: 2022-12-10
Rated 4 out of 5 by digital guy from Quality is good but cartridges pricey All good but I wish the price were lower and the cartridges lasted longer.
Date published: 2022-09-13
Rated 3 out of 5 by MaineMike from Got the purchase done - I think I wanted to renew the HP support on my Z workstation and the agent I used last year did not respond to me and tickets I opened to want to make the purchase kept getting closed without comment. I did a chat and someone was meant to reach out to me within the hour but they called the next day while I was out. I finally found a place where I could purchase the extended warranty and I did so. I still have not gotten a receipt but my Pay Pal account was charged so I am guessing I am all set.
Date published: 2021-03-29
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Trying to renew the warranty, but every time I click on "add to cart", it ignores the add. Can you help?

Asked by: Tmontrone
For assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-03-28
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