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Poly Sync 20-M Microsoft Teams Certified USB-A Speakerphone

  • Dynamic audio
  • Works the way you do
  • Portable speakerphone and high-performance music speaker, all in one.
  • Bass reflex system with dual passive radiatorsSee all Specs

Earn 1X HP Rewards Points
Product # 772C8AA
Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone — for conference calls and music anywhere you work. Take it wherever you go — it’s got up to 20 hours of talk time.

Dynamic audio

Take conference room-quality audio on the go. Enjoy remarkable sound from meetings to music and reduced echo and noise so you can be heard clearly.

Works the way you do

A programable button puts your favorite function at your fingertips — play / pause music, last-number redial and voice assistant — it’s up to you. What’s the status of a call? Know from a distance with the highly visible light bar.

Portable speakerphone and high-performance music speaker, all in one.

Get more done and get in the groove — using this portable speakerphone + portable charger + high-performance music speaker, all in one.

Bass reflex system with dual passive radiators

Enjoy more clarity on every call thanks to the bass reflex system with dual passive radiators for natural voice and deep bass.

Three-microphone array

Experience conference calls with outside noise and distractions tuned out. A three-microphone array focuses on your voice — not the surrounding noise.

Full-duplex audio

Collaboration gets tough when one voice dominates the conversation. Full-duplex audio makes simultaneous conversations a breeze.

Smartphone charger

Stay connected and ready for your calls with the ability to charge your smartphone when on the go via an USB-A port.

Up to 20 hours of battery life

Work on the go — the battery is ready for portable use with up to 20 hours of talk time on a full charge.[1]

Wireless connection

Enjoy easy connectivity, however you want to work with your devices — connect smartphones wirelessly via Bluetooth® or to the computer with the integrated USB-A or USB Type-C®️ cable.[2]

Certified for Microsoft Teams

Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.

Easy-to-use, touch sensitive controls with clear LED indicators

Stay in control with easy-to-use, touch-sensitive controls and clear LED indicators.

Highly visible light bar

Know the call status, even from a distance, thanks to a highly visible light bar.

Zoom certified

Zoom certified personal USB speakerphone for a seamless Zoom communication experience.

Gets better with future updates via Poly software

Gets better over time with future updates via Poly software and remote management for your IT team.[1]

Powered by an integrated USB cable

Join meetings in an instant even with a flat battery with an integrated USB cable that also powers the unit.

Technical details

Battery life

Up to 20 hours (talk time)

Battery

Rechargeable Li-ion

Button User Controls

Power on/off; Bluetooth® pairing

Touch User Controls

Call/answer end; Mute; Volume +/-; Programmable function button

Microphone Type

Three-microphone steerable array

Microphone Bandwidth

100 Hz to 7.8 kHz

Speaker size

40 mm

Speaker bandwidth

80 Hz to 20 kHz

Wireless Range

Up to 10 m

Connection Type

USB Type-A (PC); Bluetooth® (smartphone)

Ports

1 SuperSpeed USB Type-A 5Gbps signaling rate (smartphone charging)

Cable length

28 in

Charge Time

<4 hours

Color

Silver

Compatibility

Compatible with PCs via USB Type-A cable and smartphones via Bluetooth®️

Compatible operating systems

Windows 10; macOS

Minimum system requirements

USB Type-A port; Bluetooth®

Dimensions (W X D X H)

7.2 x 3.7 x 1.3 in

Weight

0.793 lb

Warranty

Poly standard two-year limited warranty

What's in the box

Wired Speakerphone; Travel case; Lanyard

Manufacturer Product Number

216866-01

Offers

FREE shipping & extended returns through 1/15!

HP offers free standard shipping storewide, and extended returns through January 15th.

Most Popular Gifts

Hurry, these deals end soon. FREE shipping storewide.

20% off with code CPCDAMSRP20

Poly Sync 20-M Microsoft Teams Certified USB-A Speakerphone is rated 4.3 out of 5 by 23.
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Rated 4 out of 5 by JC40 from Handy device [This review was collected as part of a promotion.] The Poly speaker works well with both Zoom and Teams and also as a hands free speaker for my phone. It is a good alternative to wearing headsets and an improvement on my computer speakers. The speaker was easy to set up and use. The sound quality for meetings is decent. Overall it is a good purchase for a home office setup.
Date published: 2021-10-25
Rated 4 out of 5 by Nixbri from Light and easy to use This is a handy speaker for use with a PC or laptop. It's great for sound quality and easy to set up
Date published: 2021-10-05
Rated 4 out of 5 by Manasi from Powerful speaker [This review was collected as part of a promotion.] Have been using this speaker for a couple of weeks now and it's been a treat so far! The speaker has good structure, with the USB charging cable attached to the speaker and can also be tucked away neatly. The speaker charges quickly, and has a good battery life. When used to charge my phone, it quickly died out but it is still a useful feature to have in a speaker. When used for Zoom and Teams calls I found the mic to be powerful, and had clear voice quality even with construction going on next door. The sound quality when used for music was a bit lacking as there was occasional static noise. I liked how I could customise a button very easily through a phone app. The buttons on the actual speaker were easy to use as well. Overall I really liked the speaker but it could be a little more compact for travelling.
Date published: 2021-10-05
Rated 4 out of 5 by macray76 from Looks great on the desk This is probably getting about 2 hours use per day as I work exclusively from home. The sound quality of the speaker is very good - all voices are loud and clear. The microphone works perfectly well as I've had no complaints from anyone else on the calls. The integration with Microsoft Teams is really good (but this seems to only work when connected directly via the USB cable). I did have a few problems with voices crackling after about 30 minutes but this probably was because it was plugged into a USB docking station. The issue wasn't there once I connected it directly to my laptop. The travel case is a nice touch but I won't be using this for travelling so I can't comment any further on this. I like that you can program the "Rocket" button to one of the available options. Maybe in the future it would be nice to be able to launch an app from that button to make it truly customisable. The Sync 20 is a good product and looks good on the desk.
Date published: 2021-10-04
Rated 5 out of 5 by Jamierose from Great [This review was collected as part of a promotion.] I have been using this speaker for a couple weeks now and I am extremely happy with it! The sound quality is superb even at high volume, it is easy to connect and I also love how portable it is. I would definitely recommend it to anyone who is still working from home or just want clearer calls!
Date published: 2021-10-03
Rated 5 out of 5 by Anthony V from Great Product from Established Brand Poly is a new name of the brand but has a heritage as an amalgamation of two existing, revered brands in the world of communication devices for the corporate world, Polycom & Plantronics. I have a worked in high end AV installation with huge budgets and these products were always used. The Poly Sync 20 looks like a regular Bluetooth speaker but actually houses some very clever electronics that make it suitable for video/audio conferencing on a pc/Mac/laptop and mobile. The sound is clear, spacious and excellent for the 2nd party and equally clear for the user. The battery life is excellent so far and is small enough to be carried for mobile use. I’ve been using it for a few weeks now and cannot praise it enough.
Date published: 2021-10-02
Rated 5 out of 5 by Miso_Jjigae from So Surprisingly Good [This review was collected as part of a promotion.] I was very sceptical about the price that this goes for but it has been worth every penny! This is my first speakerphone so I was so surprised at the sound quality. I expected it to be good for calls but was not expecting it to be so good for music too. The bass is incredible but not overpowering, so it is like having excellent quality speakers that also have an incredible quality mic attached! I have not had any complaints of echoes in my conference calls and have not encountered any problem thus far. I have not connected by Bluetooth or customised it, but this product is so simple to set up that I am sure it will not be an issue. Overall, no complaints and so in love with this product.
Date published: 2021-10-01
Rated 4 out of 5 by Hulk17 from Brilliant speaker [This review was collected as part of a promotion.] Can't praise this little speaker enough. It has changed my online meetings when it comes to sound and clarity. Works well teams app. All use it with my Google home. Since I started using it my clients and work colleagues have been able to hear me better compare to my normal pc speaker when having online meeting. For the price it's going for this item is definitely with having in your office or home office.
Date published: 2021-10-01
Rated 5 out of 5 by Mizan from Great product [This review was collected as part of a promotion.] I've had this product for a while now. This has impressed me for a number of reasons. Great battery life Ease of charging Functions as a portable battery Option to connect to multiple devices in one go Great sound quality The sound signature is just right for conferencing. The mids and highs are elevated without any distortion and very clear. The low end is there and subtle without producing an over dominating base line.
Date published: 2021-07-05
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Can you connect more than one poly sync to one computer

Asked by: JcaGSM

How far from the source will it go? And will it work on a Motorola phone or an AT&amp;T phone?

Asked by: ZOG 55

How does this work with Ring Central? Do I have to do something special to pair the device with it?

Asked by: jlminnc
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Return and exchange information
HP.com will accept returns or exchanges for this product purchased between November 1st, 2023, through December 25th, 2023 until January 15th, 2024, or up to 30 days from the date of delivery, whichever is greater. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.