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Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled

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The Poly CCX 400 is an entry-level business phone that’s easy to use. Its interface is simple and intuitive. And contacts and meetings are one swipe or one tap away on a color touch screen.

Sound your best

Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.

Stylish, ultra-usable design

Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.

Features

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.

IT friendly

Easy for IT to manage with provisioning and management of telephony deployment and support.

Optional wall mount

Wall mountable with optional CCX 400 wall mount kit sold separately.

Communications platforms

An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.[1]

Technical Specs

Display type

Color LCD

Screen Size

5"

Audio Features

Poly HD Voice
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers

Audio codecs

G.711 (A-law and μ-law)
G.722
G.722.1
G.729AB
iLBC
OPUS

VoIP Features

24 lines (SIP registrations)
IETF SIP (RFC 3261 and companion RFCs)

Ports

1 USB 2.0 Type-A (for media and storage applications)
2 RJ-45 (10/100/1000BASE-TX Mbps)

Headset Ports

1 RJ-9
1 Electronic Hook Switch (EHS) port for optional adapter

Headset and Handset Compatibility

Compatible with commercially available TTY adapter equipment
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
USB Type-A headset support

Supported network protocols

Manual or dynamic host configuration protocol (DHCP) network setup
10/100/1000 Base-TX across LAN and PC ports
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
IPv6

Special features

Unicode UTF-8 character support
Adjustable desk stand (2 positions)

Security management

802.1X Authentication and EAPOL Media encryption via SRTP
Digest authentication
Encrypted configuration files
HTTPS secure provisioning
Password login
Support for signed software executables
Support for URL syntax with password
Transport Layer Security (TLS)
SRTP media encryption using AES 256 bits

Warranty

Poly standard one-year limited warranty

What's in the box

Console
Desk stand
Handset with handset cord
Network (LAN) cable-CAT-5E
Setup sheet

Manufacturer Product Number

2200-49700

Reviews and Q&A

Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.