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HP Photosmart Premium All-in-One Printer - C309g

  • This printer has been discontinued. Please shop for associated supplies.
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My HP Photosmart Premium C309g printer suddenly won't print in B&W. The ink level in the 564XL cartridge showed half full. I just replaced the 564XL cartridge with a new one and it still won't print in B&W. I replaced all 4 color cartridges and they test 

Asked by: Joe7!
Our apologies for the issues with this HP product! Please visit our HP Support Page for help resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support at http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Rahmique
Date published: 2024-01-19

What kind of ink does this printer take?

Asked by: Amber.3
This printer uses HP 564 series inks available at this link: https://www.hp.com/us-en/shop/sitesearch?keyword=HP%20564%20ink
Answered by: HP Team Grant
Date published: 2023-08-03
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.