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HP Laptop - 14z-fq1000 touch optional

CUSTOMIZABLE

  • This product has been discontinued.
  • Windows 11 Home
  • AMD Ryzen™ 3 5300U (up to 3.8 GHz, 4 MB L3 cache, 4 cores, 8 thread) + AMD Radeon™ Graphics
  • 8 GB DDR4-3200 SDRAM (2 X 4 GB)
  • 128 GB PCIe® NVMe™ TLC M.2 SSDSee all Specs
Product # 2J9V5AV_1
Stay connected to what matters most with long-lasting battery life and a thin and portable, micro-edge bezel design. Built to keep you productive and entertained from anywhere, the HP 14 inch Laptop features reliable performance and an expansive display - letting you stream, surf and speed through tasks.[1]

View more, carry less

See more of your screen on the 6.5 mm micro-edge bezel display. A thin and light design makes it easy to take this PC anywhere.

Dependable performance

Tackle your busiest days with the performance of an AMD processor. Save more of what you love with abundant storage for all your photos, videos and documents.

Stay connected

Long-lasting battery life and HP Fast Charge technology lets you work, watch, and stay connected all day. Integrated precision touchpad with multi-touch support speeds up navigation and productivity.

Technical details

Operating system

Included in Current Configuration

Windows 11 Home

Alternate Options

Windows 11 Home

Processor and graphics

Included in Current Configuration

AMD Ryzen™ 3 5300U (up to 3.8 GHz, 4 MB L3 cache, 4 cores, 8 thread) + AMD Radeon™ Graphics

Alternate Options

AMD Ryzen™ 5 5500U (up to 4.0 GHz, 8 MB L3 cache, 6 cores, 12 thread) + AMD Radeon™ Graphics
AMD Ryzen™ 7 5700U (up to 4.3 GHz, 8 MB L3 cache, 8 cores, 16 thread) + AMD Radeon™ Graphics

Chipset

AMD Integrated SoC

Memory

Included in Current Configuration

8 GB DDR4-3200 SDRAM (2 X 4 GB)

Alternate Options

12 GB DDR4-3200 SDRAM (1 x 4 GB, 1 x 8 GB)
16 GB DDR4-3200 SDRAM (2 x 8 GB)

Expansion slots

1 multi-format SD media card reader

Storage

Included in Current Configuration

128 GB PCIe® NVMe™ TLC M.2 SSD

Alternate Options

256 GB PCIe® NVMe™ M.2 SSD
512 GB PCIe® NVMe™ M.2 SSD
1 TB PCIe® NVMe™ M.2 SSD

External optical drive

Included in Current Configuration

No DVD or CD Drive

Alternate Options

External DVD burner

Display

Included in Current Configuration

14" diagonal, HD, micro-edge, BrightView, 250 nits (1366 x 768)

Alternate Options

14" diagonal, FHD (1920 x 1080), IPS, micro-edge, BrightView, 250 nits
14" diagonal, HD (1366 x 768), touch, micro-edge, BrightView, 250 nits

Screen-To-Body Ratio

79.08%

Webcam

HP True Vision 720p HD camera with integrated dual array digital microphones

Audio Features

Dual speakers

Color

Included in Current Configuration

Jet black

Alternate Options

Mulberry Burgundy
Natural silver
Indigo Blue
Pale Gold
Snow Flake White

Personalization

Included in Current Configuration

HP TrueVision HD Camera with integrated dual array digital microphone

Alternate Options

HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone

Keyboard

Included in Current Configuration

Full-size, jet black keyboard with HP Imagepad with multi-touch gesture support

Alternate Options

Full-size, natural silver keyboard with HP Imagepad with multi-touch gesture support
Full-size, backlit, natural silver keyboard with HP Imagepad with multi-touch gesture support
Full-size, snow white keyboard with HP Imagepad with multi-touch gesture support
Full-size, backlit, snow white keyboard with HP Imagepad with multi-touch gesture support

Finger print reader

Fingerprint reader not available

Pointing device

Precision Touchpad Support

External I/O Ports

1 SuperSpeed USB Type-C® 5Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 1.4b; 1 AC smart pin; 1 headphone/microphone combo

Wireless technology

Included in Current Configuration

802.11 ac/b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo

Alternate Options

Realtek Wi-Fi 6 (1x2) and Bluetooth® 5.2 combo (Supporting Gigabit data rate)
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 Combo (MU-MIMO supported)

Primary battery

Included in Current Configuration

3-cell, 41 Wh Lithium-ion prismatic Battery

Battery Recharge Time

Supports battery fast charge: approximately 50% in 45 minutes[5]

Battery weight

0.46 lb

Power supply

45 W (models with integrated graphics); 65 W (models with discrete graphics)

Office software

Included in Current Configuration

No Additional Office Software

Alternate Options

Microsoft® 365 Personal 1 Year - Save $22 instantly
Microsoft® Office 365 Family 1 Year - Save $26 instantly
Microsoft® Office 2021 Home and Student - Save $50 instantly

McAfee LiveSafe(TM) Security Software

Included in Current Configuration

Security Software Trial

Alternate Options

McAfee LiveSafe™ 12 months - Save $36 instantly
McAfee LiveSafe™ 24 months - Save $73 instantly
McAfee LiveSafe™ 36 months - Save $110 instantly

Security management

Trusted Platform Module (Firmware TPM) support

Warranty

1 year limited hardware warranty (information at www.hp.com/support); 90 day phone support (from date of purchase); complimentary chat support within warranty period (at www.hp.com/go/contacthp)

Energy efficiency

ENERGY STAR® certified; EPEAT® Silver registered

Dimensions (W X D X H)

12.76 x 8.86 x 0.71 in

Weight

3.24 lb

Package weight

3.77 lb

HP Laptop - 14z-fq1000 touch optional is rated 4.2 out of 5 by 26.
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Rated 1 out of 5 by JerriMac from So bad, I'm using the old broken one In fairness to HP, I should log my complaints directly and resist alerting friends and family about the negative experience I have had with this laptop. I purchased it to replace my HP laptop which had literally come apart and was being held together with duct tape. The connections are very sensitive and the screen only displays if it is in just the right position which makes it too delicate to move. I have been using my old laptop, even with its delicacies, because the new laptop is too dysfunctional. The touch screen is so disconnected that I have to be deliberately off the mark in order to effectively hit the mark. The mouse is equally inaccurate.
Date published: 2022-06-15
Rated 5 out of 5 by satisfied customer1 from the best laptop, reliable and fast. this is the best laptop that I ever had. it's very fast. For my type of work is amazing. I basically just the internet to do all my work, it open pages like nothing. even with my hotspot it works really good, I'm very happy with her performance, like I said it's the best at the right price
Date published: 2022-02-18
Rated 1 out of 5 by Troubled consumer from Diappointed HP never worked properly from the first day. It's now being "repaired".
Date published: 2022-02-17
Rated 5 out of 5 by MLuzader from HP is the only laptop I ever buy I have owned at least 6 HP laptops, maybe a dozen others over the last 25 years. I may not be the best advisor, but I have taught myself everything I ever wanted to know about computers. I've never had a computer class. I worked on one in the USAF for many years, now just for my own personal use a few hours a day, every day. I typically get about 3 years out of a laptop, if it starts acting up I am ready for a new one. I am sometimes careless and treat the machine a bit rough. If I would be more careful I could probably get more mileage, but I stopped getting repairs years ago. I could have any brand I want, and have long decided there will be nothing but HP for me. Their products just keep getting better, and I can't think of anything I would improve if I could. HP takes care of improvements for me.
Date published: 2022-02-13
Rated 4 out of 5 by JJ Texas from Problem Charging Never shows 100% charged, stops at 99%. Slow charging. Color is nice.
Date published: 2022-02-01
Rated 3 out of 5 by Teensy from Good Computer, But Unreliable Wi-Fi Connection In general the computer is good except for Wi-Fi. It constantly cuts out at least 2 or 3 times every time I get online. I did the troubleshoot that claims to fix it but it still happens. I check updates at HP and Windows for drivers but according to them I have the latest versions. All other devices attached to my Wi-Fi don't have this happening.
Date published: 2022-01-29
Rated 5 out of 5 by C williamson from Great beginner gaming laptop The laptop rocks. Plays all the games it should play, no issues. Delivery was fast and easy.
Date published: 2022-01-18
Rated 4 out of 5 by Yanks21 from HP 14 Laptop PC Great little laptop. SSD makes it fast enough for most usage. Case is a little flimsy, but for the price, it’s perfect for my needs.
Date published: 2022-01-04
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Do you recommend a product to transfer everything from my old HP laptop to this laptop?

Asked by: Aaleyah
Thank you for your question! The Laplink PCmover v.11.0 Ultimate With Ethernet Cable - 1 User is a great option for this. It is available here on HP.com at this link. https://www.hp.com/us-en/shop/pdp/laplink-pcmover-v110-ultimate-with-ethernet-cable-1-user
Answered by: HP Team Grant
Date published: 2023-05-27

Does this laptop come with a charger? Or do I need to buy one separately?

Asked by: Allyy
Thanks for your question! The charger will indeed come with this laptop. No need to purchase anything else!
Answered by: HP Team Grant
Date published: 2022-03-29

Does this laptop meet minimum VR requirements?

Asked by: Flare990
Thanks for your question! Different VR headsets will have different requirements. Please visit the VR headset website for minimum system requirements in order to choose the right laptop.
Answered by: HP Expert Grant
Date published: 2022-03-29

Which display option is for the touchscreen?

Asked by: Gunsmith75
Hello. Thanks for your question. You would click on the customize and buy button. Then, you would scroll down to the display options and choose the 14" diagonal, HD (1366 x 768), touch, micro-edge, BrightView, 250 nits option. If you need further assistance, we recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

How long does it take to ship and get to my house?

Asked by: millieUwo
Hello and thank you for your question! This HP 14z-fq1000 laptop is fully customizable to fit your needs. As such this item will be assembled after ordering and will not ship until 12/13/2021. As far as shipping time there are too many variables to give an accurate shipping time two months out. For help with shipping time questions please contact our HP Store Support team directly at 1-866-625-3906.
Answered by: Grant from HP Team
Date published: 2023-05-27

Is this an i5 or i7 processor ?

Asked by: R218
Hello and thank you for your question! The HP Laptop - 14z-fq1000 is a configure and buy laptop. You can choose whichever Ryzen processor you want to be on the laptop. The default processor is the Ryzen 3.
Answered by: Grant from HP Team
Date published: 2022-03-29

is there a plug for external speakers??

Asked by: doin4mom
Yes, the HP Laptop - 14z-fq000 does have a plug/port for external speakers. Just use the headphone/ microphone port.
Answered by: HP Team Grant
Date published: 2023-04-03

How do I change the LED colors on the keyboard? or is that not a function of this computer?

Asked by: light person
Thanks for your question. The HP Laptop - 14z-fq1000 touch optional does not feature custom colors for the backlit keyboard.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.