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HP Laptop - 14z-fq000, 14"

CUSTOMIZABLE

  • This product has been discontinued.
  • Windows 11 Home
  • AMD 3020e (1.2 GHz base clock(2h), up to 2.6 GHz max boost clock(2i), 4 MB L3 cache, 2 cores) + AMD Radeon™ Graphics
  • 8 GB DDR4-2400 SDRAM (1 x 8 GB)
  • 128 GB M.2 SSDSee all Specs

Color

Product # 9VN16AV_1
Stay connected to what matters most with long-lasting battery life[1] and a thin and portable, micro-edge bezel design. Built to keep you productive and entertained from anywhere, the HP 14" diagonal laptop features reliable performance and an expansive display - letting you stream, surf and speed through tasks.

View more, carry less

See more of your screen on the 6.5 mm micro-edge bezel display. A thin and light design makes it easy to take this PC anywhere.

Dependable performance

Tackle your busiest days with the performance of an AMD processor. Save more of what you love with abundant storage for all your photos, videos and documents.

Stay connected

Long-lasting battery life[1] and HP Fast Charge technology lets you work, watch, and stay connected all day. Integrated precision touchpad with multi-touch support speeds up navigation and productivity.

Technical details

Operating system

Included in Current Configuration

Windows 11 Home

Alternate Options

Windows 11 Home

Processor and graphics

Included in Current Configuration

AMD 3020e (1.2 GHz base clock(2h), up to 2.6 GHz max boost clock(2i), 4 MB L3 cache, 2 cores) + AMD Radeon™ Graphics

Alternate Options

AMD Athlon™ Silver 3050U + AMD Radeon™ Graphics

Chipset

AMD Integrated SoC

Memory

Included in Current Configuration

8 GB DDR4-2400 SDRAM (1 x 8 GB)

Alternate Options

8 GB DDR4-2666 SDRAM (1 x 8 GB)
8 GB DDR4-2666 SDRAM (2x4GB)
12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB)
12 GB DDR4-2666 SDRAM (1 x 4 GB, 1 x 8 GB)
16 GB DDR4-2400 SDRAM (2x8GB)
16 GB DDR4-2666 SDRAM (2 x 8 GB)

Expansion slots

1 multi-format SD media card reader

Storage

Included in Current Configuration

128 GB M.2 SSD

Alternate Options

256 GB PCIe® NVMe™ M.2 SSD
512 GB PCIe® NVMe™ M.2 SSD
1 TB PCIe® NVMe™ M.2 SSD

External optical drive

Included in Current Configuration

No DVD or CD Drive

Alternate Options

External DVD burner

Display

Included in Current Configuration

14" diagonal, HD, micro-edge, BrightView, 220 nits (1366 x 768)

Alternate Options

14" diagonal, FHD, micro-edge, anti-glare, 220 nits (1920 x 1080)
14" diagonal, FHD, IPS, micro-edge, BrightView, 250 nits (1920 x 1080)
14" diagonal, HD, touch, micro-edge, BrightView, 220 nits (1366 x 768)

Screen-To-Body Ratio

79.08%

Webcam

HP True Vision 720p HD camera with integrated dual array digital microphone

Audio Features

Dual speakers

Color

Included in Current Configuration

Jet black

Alternate Options

Natural silver
Indigo Blue
Pale Gold
Snow Flake White

Personalization

Included in Current Configuration

HP TrueVision HD Camera with integrated dual array digital microphone

Alternate Options

HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone
HP TrueVision HD Camera with integrated dual array digital microphone

Keyboard

Included in Current Configuration

Full-size, jet black keyboard with HP Imagepad with multi-touch gesture support

Alternate Options

Full-size, natural silver keyboard with HP Imagepad with multi-touch gesture support
Full-size, backlit, natural silver keyboard with HP Imagepad with multi-touch gesture support
Full-size, snow white keyboard with HP Imagepad with multi-touch gesture support
Full-size, backlit, snow white keyboard with HP Imagepad with multi-touch gesture support

Pointing device

Precision Touchpad Support

External I/O Ports

1 SuperSpeed USB Type-C® 5Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 1.4b; 1 headphone/microphone combo

Wireless technology

Included in Current Configuration

802.11 ac/b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo

Alternate Options

Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 Combo (MU-MIMO supported)

Primary battery

Included in Current Configuration

3-cell, 41 Wh Lithium-ion prismatic Battery

Battery Recharge Time

Supports battery fast charge: approximately 50% in 45 minutes[5]

Battery weight

7.4 oz

Power supply

45 W (models with integrated graphics); 65 W (models with discrete graphics)

Office software

Included in Current Configuration

No Additional Office Software

Alternate Options

Microsoft® 365 Personal 1 Year - Save $7 Instantly
Microsoft® Office 365 Family 1 Year - Save $10 Instantly
Microsoft® Office 2021 Home and Student - Save $15 Instantly

McAfee LiveSafe(TM) Security Software

Included in Current Configuration

Security Software Trial

Alternate Options

McAfee LiveSafe™ 12 months
McAfee LiveSafe™ 24 months - Save $73 Instantly
McAfee LiveSafe™ 36 months - Save $110 Instantly

Software included

McAfee LiveSafe™ 30-day trial offer (Internet access required. First 30 days included. Subscription required for live updates afterwards.)

Warranty

1 year limited hardware warranty (information at www.hp.com/support); 90 day phone support (from date of purchase); complimentary chat support within warranty period (at www.hp.com/go/contacthp)

Energy efficiency

ENERGY STAR® certified; EPEAT® Silver registered

Dimensions (W X D X H)

12.76 x 8.86 x 0.71 in

Weight

Starting at 3.24 lb

Package weight

3.77 lb

HP Laptop - 14z-fq000 is rated 4.0 out of 5 by 307.
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Rated 1 out of 5 by KatieBear from Slow Super slow, barely had anything on it, and it literally could not function as a computer without a five minute buffer
Date published: 2023-07-26
Rated 2 out of 5 by New customer too from Slow The typing is slow to respond and often doesn't input letters when pressed
Date published: 2023-06-06
Rated 5 out of 5 by Anonymous from Simple and practic I love it...very fast compact...just what I wanted...
Date published: 2023-05-21
Rated 5 out of 5 by Thé Van Tran from Mr It's very good laptop for the price and it's performance
Date published: 2023-05-19
Rated 4 out of 5 by Trippyhippy from Overall rating It’s a little on the slower side, but it ultimately gets the job done. It can even run minecraft and cloud play forza horizon five with minimal issues. I didn’t get mine for gaming, yet I had to try it out.
Date published: 2023-05-11
Rated 3 out of 5 by mommy5 from HP laptop it's lagging a little bit even after all updates installed
Date published: 2023-05-03
Rated 5 out of 5 by Good Student from Good laptop This laptop fits my needs and is what I had imagined
Date published: 2023-05-02
Rated 1 out of 5 by MeetMyK9 from cant play games everything i do it lags i cant even play roblox without lag i cant move and i have really good internet.
Date published: 2023-03-28
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OK, you can not publish my question, but can you answer it ? My laptop is still only a black screen and it gets power but won't turn on, how do I get the screen to turn on ?

Asked by: CBJ67
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-03-12

Hi, is this laptop got enough memory and will have good speed…I want to get Hallmark card software …will it work in this laptop

Asked by: Lulla
Thank you for your question! As system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations! This laptop is a customizable laptop and can be configured to work with software. For customizable options and pricing, click Customize and Buy today.
Answered by: HP Team Grant
Date published: 2023-04-26

WAS just wondering if on HP model 14z-fq000 after 30 day trial of Mc Afee live safe if you are required to keep subscribing to it, or can you use your own preferred security? It states in details subscription required for live updates afterwards?

Asked by: Anonymous
This HP Laptop - 14z-fq000 comes with a 30-day free trial for McAfee. You are under no obligation to use this software.
Answered by: HP Team Grant
Date published: 2023-05-27

is it new?

Asked by: fox24
The HP Laptop - 14z-fq000 is assembled when purchased. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-04-21

Looking for a replacement ssd for this unit, impossible to find on your website. I have a customer who is in need of one, less than a year old. SN scd103r941can you please link me to specific webpage or tech support thanks in advance!

Asked by: Rafael@bitsandchips
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2023-05-27

does it come with 64 bit operating sydtem

Asked by: wrangler
Yes, this HP Laptop - 14z-fq000 will have a 64-bit Operating System. 64-bit Operation Systems are now standard.
Answered by: HP Team Grant
Date published: 2023-04-03

Can you connect an exterior microphone AND headphones in at the same time?

Asked by: SamTheMan152572
Thank you for your question! The HP Laptop - 14z-fq000 features a combo headphone/microphone combo port as most headphones today feature a microphone. For other options, a USB headphone or microphone can be used along with a standard jack-compatible audio device.
Answered by: HP Team Grant
Date published: 2023-05-27

Can I order even if I am from the Philippines?

Asked by: roxcelajes
Thanks for your question! At this time, we ship to the 50 U.S. states and Washington D.C. We are unable to ship to P.O. boxes, private mailbox stores, United States territories, or addresses outside the U.S. APO and FPO shipping options are available for military members.
Answered by: HP Expert Grant
Date published: 2021-11-23
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.