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Engineered for Sustainability

HP ENVY x360 Convertible Laptop - 15z-eu000 touch

CUSTOMIZABLE

  • This product has been discontinued.
  • Windows 11 Home
  • AMD Ryzen™ 5 5500U (up to 4.0 GHz, 8 MB L3 cache, 6 cores, 12 thread) + AMD Radeon™ Graphics
  • 8 GB DDR4-3200 SDRAM (2 X 4 GB)
  • 256 GB PCIe® NVMe™ M.2 SSDSee all Specs
Product # 268J0AV_1
HP ENVY x360 15 Convertible PC is a 2-in-1 touchscreen laptop with a powerful AMD Ryzen™ processor, high definition display with dazzling color accuracy and added security features like a physical camera shutter and a microphone mute button.

Wirelessly share across devices

Easily share photos, videos, and files between your mobile devices and HP ENVY over Wi-Fi with HP QuickDrop.

Power up your creativity

Bring your ideas and creativity to life with the power and performance of an AMD Ryzen™ processor[1] and Radeon™ graphics.

Enhanced security features

Keep your work safe with fingerprint reader and privacy camera shutter key, and keep your chats private with the mute mic button.

Technical details

Operating system

Included in Current Configuration

Windows 11 Home

Alternate Options

Windows 11 Home
Windows 11 Pro

Processor and graphics

Included in Current Configuration

AMD Ryzen™ 5 5500U (up to 4.0 GHz, 8 MB L3 cache, 6 cores, 12 thread) + AMD Radeon™ Graphics

Alternate Options

AMD Ryzen™ 7 5700U (up to 4.3 GHz, 8 MB L3 cache, 8 cores, 16 thread) + AMD Radeon™ Graphics

Chipset

AMD Integrated SoC

Memory

Included in Current Configuration

8 GB DDR4-3200 SDRAM (2 X 4 GB)

Alternate Options

16 GB DDR4-3200 SDRAM (2 x 8 GB)

Expansion slots

1 multi-format SD media card reader

Storage

Included in Current Configuration

256 GB PCIe® NVMe™ M.2 SSD

Alternate Options

512 GB PCIe® NVMe™ M.2 SSD
1 TB PCIe® NVMe™ M.2 SSD

External optical drive

Included in Current Configuration

No DVD or CD Drive

Display

Included in Current Configuration

15.6" diagonal FHD, IPS, micro-edge, WLED-backlit, multitouch-enabled, edge-to-edge glass, 250 nits (1920 x 1080)

Alternate Options

15.6" diagonal FHD, IPS, micro-edge WLED-backlit, multitouch-enabled, edge-to-edge glass, 400 nitsB (1920 x 1080)

Screen-To-Body Ratio

88.67%

Webcam

HP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphones

Audio Features

Audio by Bang & Olufsen; Dual speakers; HP Audio Boost

Personalization

Included in Current Configuration

HP Wide Vision HD Camera with camera shutter and integrated dual array digital microphone

Keyboard

Included in Current Configuration

Full-size island-style backlit keyboard (Nightfall Black)

Active pen

Included in Current Configuration

HP Rechargeable MPP2.0 Tilt Pen (Nighfall Black)

Finger print reader

Fingerprint reader

Pointing device

Precision Touchpad Support

External I/O Ports

1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 1 SuperSpeed USB Type-A 10Gbps signaling rate (HP Sleep and Charge); 1 SuperSpeed USB Type-A 10Gbps signaling rate; 1 HDMI 2.0b; 1 AC smart pin; 1 headphone/microphone combo[19]

Wireless technology

Included in Current Configuration

Realtek Wi-Fi 6 (2x2) and Bluetooth® 5.2 combo (Supporting Gigabit data rate)

Primary battery

Included in Current Configuration

3-cell, 51 Wh Li-ion polymer

Battery Recharge Time

Supports battery fast charge: approximately 50% in 30 minutes[5]

Battery weight

0.46 lb

Power supply

65 W AC power adapter

Office software

Included in Current Configuration

No Additional Office Software

Alternate Options

Microsoft® 365 Personal 1 Year - Save $7 instantly
Microsoft(R) Office 365 Family 1 Year - Save $10 instantly
Microsoft® Office 2021 Home and Student

McAfee LiveSafe(TM) Security Software

Included in Current Configuration

Security Software Trial

Alternate Options

McAfee LiveSafe™ 12 months - Save $36 instantly
McAfee LiveSafe™ 24 months - Save $73 instantly
McAfee LiveSafe™ 36 months - Save $110 instantly

Software included

McAfee LiveSafe™ 30-day trial offer (Internet access required. First 30 days included. Subscription required for live updates afterwards.)

Security management

All-in-One keyboard; Trusted Platform Module (Firmware TPM) support

Warranty

1 year limited hardware warranty (information at www.hp.com/support); 90 day phone support (from date of purchase); complimentary chat support within warranty period (at www.hp.com/go/contacthp)

Energy efficiency

ENERGY STAR® certified; EPEAT® Silver registered

Sustainable Impact Specifications

[39,40,41]Ocean-bound plastic in speaker enclosure(s); Recycled metal in cover, keyboard frame and base; Keyboard keycaps made with post-consumer recycled plastic

Dimensions (W X D X H)

14.13 x 8.98 x 0.72 in

Weight

4.11 lb

Package weight

6.94 lb

HP ENVY x360 Convertible Laptop - 15z-eu000 touch is rated 4.1 out of 5 by 165.
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Rated 2 out of 5 by OakTreeDesign from Great laptop until..... The computer itself has served me well over the last two years. However, the hinges have completely broken, making it nearly impossible to close. I chose this laptop for the convertible screen for drawing, and when I was flipping the screen back into place, the plastic in the hinges cracked crumbled out onto the table. I have been very careful with this laptop since I have had it, as it was an investment for me, and I have typically been able to keep laptops going years beyond their life expectancy. But now I am afraid I will have to replace it due to this issue, just from doing something with the screen that it was designed to do. I now see online how common this problem was, but I don't know what my options are after this amount of time.
Date published: 2023-04-29
Rated 1 out of 5 by MMEquine from Lemon! I bought this laptop 6 months ago and I have had to call tech support 4 times for the same wireless adapter issue. I would give this product a 0 star rating if I could. It is unreliable and has been a terrible purchase- I have spent hours on with tech support and I’ve lost hours of work time waiting to call tech support each time this same issue reoccurs.
Date published: 2023-04-03
Rated 3 out of 5 by KarinC1 from Computer It will not connect to printers. I have had to call in 4 times.
Date published: 2022-09-08
Rated 2 out of 5 by A rose from Useless Haven't been able to make good use of the laptop since I can't load any of the apps that I want to use.
Date published: 2022-08-14
Rated 5 out of 5 by Anonymous from Excellent pc I enjoy very much this computer, to the high definition screen to its sounds. What I do not like is when I play games and it’s heats up. But except that, everything is great.
Date published: 2022-07-27
Rated 5 out of 5 by Ray HP ENVYx360 Convert from Customer for life! UNBELIEVEABLY AWESOME! This is my 4th HP personal computer, and I am so glad I contacted HP directly and built to the available specs. If I would have purchased this from a store, I would have been very unhappy with the speed and capabilities. Customer for life!
Date published: 2022-07-19
Rated 4 out of 5 by Hafiz from Good laptop Really nice laptop. Sleek professional design, smooth material, keyboard feels nice, fingerprint works super quick, and it turns on and off very quickly. Some cons though. The laptop was slow the first few days I got it. When using excel next to another program in a group, cell selections are often off of the mouse buy an inch or two. Internet connection randomly disconnects and a troubleshoot is required. Connecting my AirPods is like a game of Russian roulette. It’s a hassle and only works 5% of the time (maybe that’s an exaggeration). Unable to connect the laptop to my smart TV. Crashed when I tried to reconnect the internet after it randomly cut off. For its price, I’m willing to put up with these problems.
Date published: 2022-07-07
Rated 2 out of 5 by Anonymous from Big trouble The laptop is fast, I like the design but the internet connection drops constantly and that is unacceptable for me
Date published: 2022-06-13
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How many speakers and where are they located.? Is this model have front firing speakers? I am very concern about sound quality.

Asked by: mazal
those are downward firing..
Answered by: sai prakash
Date published: 2023-05-27

Does this laptop support video output through the type-C port?

Asked by: bob275
Hello Bob and thanks for your question! The USB-C port on the HP ENVY x360 Convertible Laptop - 15z-eu000 touch will support video output.
Answered by: HP Expert Grant
Date published: 2021-11-05

Is the HP ENVY x360 Convertible Laptop - 15z-eu000 touch made of aluminum or plastic?

Asked by: Mia_510
Thank you for your question! Unfortunately, this forum does not have information on the materials the outer shell is made of.
Answered by: HP Team Grant
Date published: 2023-05-27

How can I connect a Microsoft mouse to my HP Envy Convertible? The HP software does not seem to find the mouse device. It is a Bluetooth Mobile Mouse 3600 which I purchased in 2017.

Asked by: Thomas in SWF
Hi and thanks for your question! Unfortunately, this forum is unable to diagnose and solve technical issues. Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2022-02-09

Do the key caps glow?

Asked by: NotLin
Thank you for your interest in the HP ENVY x360 Convertible Laptop - 15z-eu000 touch! This laptop does feature a backlit keyboard.
Answered by: HP Team Grant
Date published: 2023-05-27

What is the color accuracy of the 250 nit variant?

Asked by: Pritz
Thanks for your question! Please contact HP Support for help with this question.
Answered by: HP Expert Grant
Date published: 2022-01-14

Does the laptop come with the stylus?

Asked by: Kitten22
Hello and thank you for your question! The HP ENVY x360 Convertible Laptop - 15z-eu000 touch will come with the HP Rechargeable MPP2.0 Tilt Pen (Nightfall Black).
Answered by: HP Expert Grant
Date published: 2022-01-14

Can I use it to play video games?

Asked by: Billbobjoe
Thanks for your question! However, due to changing manufacturer requirements on gaming please refer to the Product Support Page for their latest system specifications.
Answered by: HP Team Grant
Date published: 2022-05-26
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.