HP 6 month SmartFriend Service
DIGITAL
- Virus removal
- Error troubleshooting
- “How-to” assistance
- Software installation and configuration
- Connectivity assistanceSee all Specs
HP 6 month SmartFriend Service
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
No Problem Too Small, No Issue Too Big
Connect to a real person who can help you with any of your technical difficulties, big or small. We will help you answer all your "How do I's" for any device, brand, or operating system. We will provide a solution, via phone or secure remote access. We're here, and there, to help.
Answers Just A Phone Call Away
Need quick and easy answers? Just pick up and call a real person to help. You'll talk to patient, personable, and, above all, deeply knowledgeable IT experts about any issues that might arise on any device, any brand or any OS. They know exactly how to help you, so you can quickly get back to what you do best.
Ready to Help 24/7
We're here to support you 24/7 over the phone for any deivce, any operating system. Whether you're an early bird or night owl, call when you want, and we will pick up. We can't wait to help you.
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I have a SmartFriend Service Agreement with a monthly subscription and am interested in learning the cost of a six month and one year plan. I would guess those plans would provide the same coverage and be more cost effective.
Also, why is it so difficult to locate information on my SmartFriend Agreement Plan? I am trying to locate the page that shows my monthly payment for accounting purposes.
I downloaded MF5900dw print drivers for my Canon laser printer. I am able to print a test page from the Canon software but can not print from Microsoftware Office, Google email or anything else. I tried wireless setup and cable neither one worked.
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The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.
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Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards
*America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.
“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/
Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models
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