5 Year Next Business Day Onsite Hardware Support w/Defective Media Retention for LaserJet M68x MFP
- Remote problem diagnosis and support
- Onsite hardware support- next business day
- Defective media retention
- Replacement parts and materials included
- Escalation management
When an issue requires in-person assistance, we’ll be on our way the next business day to begin working on your device and help get you back up and running as soon as possible.
You maintain security and control of sensitive data. We’ll diagnose problems with your defective storage media, provide a replacement drive and let you keep the old one.
We’ll replace any parts or materials required to get your hardware back to working order so you can get back to work.
When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources or third parties to get the job done.
We’ll cover all of the HP branded components such as HP Jetdirect network components, memory components and attached HP branded accessories – including paper trays, duplex units, and storage media.
We’ll be there the next business dayOur experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
Stay in control of your dataYou retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count onKnow that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line – or at your doorOur support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.