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HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support

HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support

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Product # U18KWE
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happensSee all Specs
HP Care Packs are delivered electronicallySEE DETAILS
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]


For terms and conditions, click here.

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.