4 Year Next Business Day Onsite Support + Defective Media Retention LaserJet M63x
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- Remote problem diagnosis and support
- Onsite hardware support- next business day[1]
- Defective media retention
- Replacement parts and materials included
- Escalation management
Ships within 1 business day
HP Care Packs are delivered electronically. See details.
Product #U9NK1E
- Features
- Reviews
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.Fix issues quickly and conveniently with remote IT experts ready to perform remote troubleshooting, diagnostics and problem resolution.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
When an issue requires in-person assistance, we’ll be on our way the next business day[1] to begin working on your device and help get you back up and running as soon as possible.
You maintain security and control of sensitive data. We’ll diagnose problems with your defective storage media, provide a replacement drive and let you keep the old one.
We’ll replace any parts or materials required to get your hardware back to working order so you can get back to work.
When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources or third parties to get the job done.
We’ll cover all of the HP branded components such as HP Jetdirect network components, memory components and attached HP branded accessories – including paper trays, duplex units, and storage media.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
When an issue requires in-person assistance, we’ll be on our way the next business day[1] to begin working on your device and help get you back up and running as soon as possible.
You maintain security and control of sensitive data. We’ll diagnose problems with your defective storage media, provide a replacement drive and let you keep the old one.
We’ll replace any parts or materials required to get your hardware back to working order so you can get back to work.
When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources or third parties to get the job done.
We’ll cover all of the HP branded components such as HP Jetdirect network components, memory components and attached HP branded accessories – including paper trays, duplex units, and storage media.
We’ll be there the next business day[1]
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply.