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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Save $8 instantly

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HP 4year Next Business Day Response Advanced Exchange Small DisplayHardware Support

  • Remote problem diagnosis and technical telephone support
  • Prepaid shipping label, materials, and instructions
  • Convenient door-to-door service
  • Next Business day exchange
Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # U0J10E
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.


For terms and conditions, click here.

Get a replacement unit the next business day

Don’t lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.[1]

Freight costs paid by HP

HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution

A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.

Special offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Save $8 instantly

Reviews

Return and exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.