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HP 4 year Next Business Day Response Advanced Exchange Thin Client Hardware Support

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Prepaid shipping label, materials, and instructions
  • Convenient door-to-door service
  • Next Business day exchangeSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U7927E
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.


For terms and conditions, click here.

Get a replacement unit the next business day

Don’t lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Exchange Service delivers replacement products or parts the next business day.[1]

Freight costs paid by HP

HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution

A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Exchange Service provides a fast and reliable service exchange for eligible products.

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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.