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4 Year Next Business Day Advance Exchange service for Officejet Mobile and 9025e series printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]See all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ213E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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4 Year Next Business Day Advance Exchange service for Officejet Mobile and 9025e series printers is rated 3.5 out of 5 by 16.
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Rated 1 out of 5 by Indy2020 from HP Website Is WRONG HP sold me this service pack and when I tried to activate it, they then said that it was not for my machine. The website listed my specific model number as one that the Service Pack was designed for. They then told me I could either cancel the purchase and get my money back, or not cancel it and not be able to use it.
Date published: 2023-02-15
Rated 1 out of 5 by Anonymous from Customer service I have been waiting for weeks to have my warranty updated to reflect what I paid for.
Date published: 2022-09-08
Rated 5 out of 5 by Anonymous from HAPPY CAMPER I purchased the care pack to cover my purchase above the standard warranty for my new HP 9025e series printer that is working fine. I have had trouble with multiple replacement (refurbished units) and my faith has been restored in HP product's, since someone with authority stepped in and saw my frustration and replaced my product to my satisfaction.
Date published: 2022-08-12
Rated 2 out of 5 by LNadler from Care pack hard to find and access I don't know how to access the HP Care Pack. The extended warranty is called Care Pack. It is a stupid name for extended warranty. it was hard to find on the web site to buy it also. Now I don't know how to access it.......
Date published: 2022-05-31
Rated 3 out of 5 by Onig from expensive printer. However, it is cheap looking. Cheap looking. Requires long downliading from the web for the drives. Monitor too small to read any text. Ink expensive. I have several hp printers. Yhis new one has a lot to be desired. I wish i could return it.
Date published: 2022-01-21
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.