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4 year Next Business Day Advance Exchange support for ENVY 6075, 6455, 7255e, 7855, 7955e & Tango printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and servicesSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # U6M31E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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4 year Next Business Day Advance Exchange support for ENVY 6075, 6455, 7255e, 7855, 7955e & Tango printers is rated 3.9 out of 5 by 56.
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Rated 1 out of 5 by Stevewcoh from Waste of time Placed order for 4 year extension for printer. Even spoke with a HP rep only to be informed via email that device was not eligible to have this service.
Date published: 2023-09-17
Rated 1 out of 5 by RobertQ from Tech assistance for over a year. It took me until the day I purchased this product to get my connection issued resolved. After several phone conversation over the last year or more, I purchase this product and call in due to continuing connection issues. The assistant final configured my system to resolve the problem. I just find is strange that be past assistance were unable to do what she did prior to me buying additional products.
Date published: 2023-09-16
Rated 1 out of 5 by scheduled obliessence from scheduled obliessence Stopped printing cyan and yellow a week after the warranty went out. Purchasing an extended warranty and getting help has taken weeks. Things, especially expensive things, should last longer! Quit with the scheduled obliessence
Date published: 2023-09-09
Rated 5 out of 5 by Lucindy from Fast delivered next day The price was right and saved a trip to the ink store
Date published: 2023-08-29
Rated 4 out of 5 by Anonymous from As stated above, prints out more paper than needed. Already had to replace the black cartridge. Prints great but sometimes shoots out more paper.
Date published: 2023-08-05
Rated 5 out of 5 by Dog face boy from Excellent Excellent great
Date published: 2023-04-11
Rated 3 out of 5 by FrankJ from No real options Jury is still out on this, as I haven't had to use it, but in a remote location without Stores to replace products, felt it was necessary
Date published: 2023-02-07
Rated 1 out of 5 by Paula SPHR from Never connected. I dislike this printer so much that I am considering purchasing another.
Date published: 2022-09-08
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does this plan cover hp envy 6455e

Asked by: tt1234
Hello. Thanks for your question. Yes, this HP Care Pack covers the HP Envy 6455e printer.
Answered by: HP Live Expert Cheri
Date published: 2023-07-09

does this include driver updates

Asked by: Homette
Driver updates for supported printers can be found for free on the HP Support Page. Go to this link: https://support.hp.com/us-en
Answered by: HP Team Grant
Date published: 2023-09-11
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.