Memorial Day Sale
Save up to 67% on select HP tech, FREE shipping storewide.
Plus, 40% off Accidental Damage Protection, 30% off all commercial PC Care Packs.

Special Offers

Memorial Day Sale

Learn more

4 year Next Business Day Advance Exchange support for Deskjet printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]See all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UZ386E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

Offers

Memorial Day Sale

Hurry, these deals end soon. FREE shipping storewide.

4 year Next Business Day Advance Exchange support for Deskjet printers is rated 4.1 out of 5 by 128.
  • y_2024, m_5, d_24, h_6
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_101, tr_27
  • loc_en_US, sid_UZ386E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 29ms
  • REVIEWS, PRODUCT
Rated 5 out of 5 by P Torres from HP printer Love that my new printer can handle more printing, faxing and copying then my old printer. Thank you HP!!!
Date published: 2024-02-07
Rated 2 out of 5 by Unhappy Customer2023 from Unhappy Customer2023 I gave this it because nothing I have purchased directly from the HP store has been athenic! I have been sent defaulted ink this for another printer and they have yet to correct their responsibility of refunding my money or placing a credit on my account! They were suppose to have it picked up so it could be returned and didn't. Then they sent me down a rabbit hole! The representatives I have been speaking with in the Phillipines are the worst!!
Date published: 2023-11-21
Rated 2 out of 5 by Student9 from Hp care pack Im not sure if the care pack us worth it or not. It was very inexpensive and will help if my hp pavilion happens to quit working. Problems seem to happen after insurance plans expire.
Date published: 2023-11-16
Rated 5 out of 5 by Suli from HP warranty your site does not show the additional 4 years warranty!
Date published: 2023-11-13
Rated 5 out of 5 by mickeysix from perfect size easy set up,works great and looks cool.
Date published: 2023-10-24
Rated 4 out of 5 by Joanne G from Good Buy Really good for the price. Very dependable
Date published: 2023-10-13
Rated 5 out of 5 by Anonymous from Close up Easy to read
Date published: 2023-10-04
Rated 5 out of 5 by Countrylife from Reasonable price for 4 years of service and assurance. Happy to have assurance
Date published: 2023-09-13
  • y_2024, m_5, d_24, h_6
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_101, tr_27
  • loc_en_US, sid_UZ386E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 5ms
  • REVIEWS, PRODUCT

I have the HP Tango, SN: TH01P641KR I cannot connect to my wifi.

Asked by: Marlene0202
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-09-18

I sim[ply need help with the scanner for which I am getting an error message. If I need to purchase support, I will. Nothing seems to match my printer scanner which is an ENVY 5660. Help! thabnk you.

Asked by: anything goes
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-04-17

Is there a Care Pack for a Deskjet 4100 series printer that includes accidental damage protection with coverage for either 3 or 4 years?

Asked by: kjiron
Hello. Thanks for your question. The only packages available for the HP Deskjet 4100 printer are the HP 3-year Next Business Day Advance Exchange HW support for Consumer DeskJet Ultra Low printer and the HP 4-year Next Business Day Advance Exchange HW support for Consumer DeskJet Ultra Low printer. If you need further assistance, we recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html
Answered by: HP Live Expert Cheri
Date published: 2023-08-12

Is my HP printer impartial to ink specific manuf@ctures? Or do I need to get HP iks only !?

Asked by: 1aafinch
HP recommends the use of HP Genuine ink cartridges with HP Inkjet printers.
Answered by: HP Team Grant
Date published: 2024-02-20
  • y_2024, m_5, d_24, h_6CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_4
  • loc_en_US, sid_UZ386E, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 33ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.