
HP 4 year 4 hour Onsite 9x5 Hardware Support for Workstations
Special offers: In-warranty Care Pack must be purchased within 90 days of hardware purchase | Save $23 instantly
Special offers: In-warranty Care Pack must be purchased within 90 days of hardware purchase | Save $23 instantly
- Remote problem diagnosis and support
- 4-hour onsite response
- Replacement parts and materials included
- Firmware updates for selected products
- Escalation management
- Features
- Special offers
- Reviews
For terms and conditions, click here.
Get back to work quickly
4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response [1] for your covered hardware, helping you to improve product uptime.Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.Troubleshoot remotely
HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.Get fast onsite service
For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on covered hardware products to return them to operating condition.Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply.