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3 year Next Business Day Advance Exchange support for Deskjet printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and servicesSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UZ385E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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Save up to 69%

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3 year Next Business Day Advance Exchange support for Deskjet printers is rated 4.2 out of 5 by 190.
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Rated 5 out of 5 by Anonymous from Print from I-phone. Brought last week. No issues, working great.
Date published: 2023-08-27
Rated 5 out of 5 by Lee’s printer. from Easy to operate. Purchased this month, everything working fine so far.
Date published: 2023-08-25
Rated 3 out of 5 by Anonymous from Set up challenge! I needed time consuming and extensive assistance to get it to print from my Mac!!! It has no instructions whatsoever! However. HP phone calls finally helped even if it took many hours and great patience. Ugh!
Date published: 2023-07-11
Rated 5 out of 5 by Anonymous from Bought a HP printet HP is the best way easy to hook up
Date published: 2023-07-11
Rated 4 out of 5 by Katz51 from 4100e series HP Deskjet printer I'm giving it a 4 star as I only just installed it. So far so good. I've just printed on it so far. I haven't tried the scan, etc.
Date published: 2023-07-01
Rated 5 out of 5 by Jon E. from Happy Customer Had my HP Smart printer for several years before issues. Bought a new updated printer at a good price cheaper than what I could repair it for. Very happy.
Date published: 2023-05-21
Rated 5 out of 5 by Alicia Ann from The product and service is amazing Awesome I really l like it
Date published: 2023-05-12
Rated 1 out of 5 by Anonymous from Printer 2755e Did not qualify for buying ink so don't want 3 year subscription
Date published: 2023-05-10
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why cant my hpdesk-jet 3777 unit get the good deal on ink

Asked by: roady
Thank you for your question! Unfortunately, this forum does not have information on pricing. Please contact HP Store Support directly for assistance. They can be contacted via chat on this product page.
Answered by: HP Team Grant
Date published: 2023-05-27

Do these care packs cover the printer head?

Asked by: eidnarb
Yes, if the problem cannot be resolved remotely, HP will replace the defective product or the customer-replaceable part with a product or part that is new or equivalent to new in performance. The replaced product or part must be returned within the specified timeframe and becomes the property of HP. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-03

I have an HP Officejet Pro 8740.what does 3 yr extended warranty at $22 mean? 22 a month?

Asked by: Paul Z
The price on the product page will be the price for the entire 3-years of protection. The 3-year Next Business Day Advance Exchange support for Deskjet printers must be purchased during the original HP warranty period.
Answered by: HP Team Grant
Date published: 2023-03-23

is this what I buy to extend my warranty

Asked by: Gemapow
For assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.