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HP 3y Next Business Day Onsite DMR WS Solution Supp

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U53ZKE
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Solution Support with Defective Media Retention. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.


For terms and conditions, click here.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.