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HP 3 Years 3 Day Onsite HW Support with Risk Free for DT

DIGITAL

  • Money back with no repairs!
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # UA5V2E
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be quickly repaired by experts with genuine HP parts and no hidden fees or deductibles. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues. You will also have access to technical support 7 days a week—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

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Risk Free!

HP 3 Years 3 Day Onsite HW Support with Risk Free for DT is rated 3.0 out of 5 by 5.
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Rated 1 out of 5 by Klepper from Waiting for HP Care Pack since November / 2020. I obtained my HP Care Pack - 3 year protection plan on November 30th, 2020, however I did not receive the information / details about this product. The initial explanation that I received was related to the holidays, they told me this process could take around 4 weeks. From Nov/30 to Dec/30 I understood and I was comfortable. When January 30th, 2021 arrived, and I have contacted HP multiple times and I have not seen my warranty updated on my HP support assistant, I have started to feel really uncomfortable. I got an omen computer for more than two thousand dollars, and in order to protect my investment, I decided to acquired the HP 3 year protection plan. Specially when this computer does not turn off, or when I try to place it on sleep mode, just the display goes to sleep but the computer is still running, until I have to manually turn it off; if I do not do that, no matter what key I push the computer does not run (meaning does not turn on the display, etc etc).
Date published: 2021-02-01
Rated 3 out of 5 by Anonymous from Thank you! While the OMEN I bought has been fantastic, I am a little unsatisfied with the HPCare pack so far. I could not determine exactly how to activate it - some of the documentation seems to differ. Perhaps it is automatic? How am I to know though if my computer breaks in a year and somehow I didn't subscribe correctly? Otherwise the care plan seems fair and I have heard good things about HP support, so I would not rate it poorly, overall just average. My experience with the computer purchase was much higher however.
Date published: 2021-01-16
Rated 5 out of 5 by Anonymous from Fast speed I bought this a month ago and really love it. I have always purchased HP products in the passed.
Date published: 2020-06-20
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.